The room we got was cosy, but on the small side and a bit dated. The tv in the room was not a smart tv and the picture quality of the available cable was poor. Luckily I had my own hdmi cable so I connected my laptop for Netflix etc. The bed also shifted occasionally when sitting up against the headboard.

Great views from the room, lobby, bar area and pool. Nice staff, relaxing ambiance. Breakfast options were not extensive but very tasty.

Stayed in March 2024

The porch needed cleaning.

Pepper sauce apparently fermented. gave my husband gastro.

Stayed in March 2024

More variety of food

Breakfast was great and staff was awesome

Stayed in July 2023

There is a gym there but the options you have are quite limited. You have treadmill, bike and halteres, but bench was gone. There could be a gym station there.

Very good hotel for a long stay. Options at the restaurant are great - I think it got better from the previous time I was there. Swimming pool is also very nice and the view from the lobby is beautiful in the sunset (vast options of drinks to enjoy it as well ;)).

Stayed in July 2023

The toilet leaked in the room. and the floor was somewhat dirty. The doors and cabinets need to be upgraded.

Breakfast and food was good.

Stayed in June 2023

overpriced. Breakfast not valuable. Room furniture of modest standard. Location not valuable for tourists.

Kitchen, food and drinks valuable, apart from breakfast. Nice swimming pool and open hall area

Stayed in July 2022

The booking I made had a balcony but the room I got had no balcony. The main entrance to the lobby from the car park needs to be restored

I love the lobby area and the views from the pool deck

Stayed in September 2022

The bed rooms need major improvements Bathroom , doors opening is not convenient to the toilet and shower, toilet bowl loose, shower is just not welcoming- curtains were too long , tiles are very uneven and standing in there gets uncomfortable, the faucet is leaking, the drain plug is missing , Rooms smell like 1984 Sharing the beds with an army of ants. Mattress are old and busted and have no comfort Doors are not secure and very noisy This place is beautiful for the public and events But terrible for staying guests.

Location was centrally located to our business Lobby, bar, restaurant area was just beautiful clean and welcoming.

Stayed in April 2024

The lighting. The lighting could’ve been much better. The lighting is dull and gives the room a dark appearance. As a hairstylist and content creator , though I have my own lighting , the light in the room still could use brighter lights.

Very Clean

Stayed in February 2024

Everything

Everything the staff was awesome my home away from home

Stayed in October 2023

This place is awesome 👌 everyone is so helpful the food is gr6and the drinks even better

Stayed in August 2023

Gym location was not easily accessible too many stairs to get to it it could have been closer it seems like rge gym was an afterthought rather than a component of the Cara Suites experience

The choices for break fast was excellent and varied on a daily basis

Stayed in June 2023

1. I made a reservation for a room with a balcony and did not get a room with a balcony when i checked in for my stay. 2. The food was atrocious, over priced, devoid of taste and lacked appeal. I bought two chicken burgers that were poorly done. The breakfast that came with the stay was mediocre at best, was not appetizing at all. 3. The ac that was in the room was leaking water continuosly and made loud noises throughout the night which made it difficult to sleep. 4. The customer service i received from the male bartender at the Bay View Bar was distateful. He was very unfriendly as i made my order and asked for further clarification. 5. The customer service at the zest bistro left much to be desired.

The pool and lobby area was beautiful.

Stayed in June 2023

Everything

Stayed in January 2023

the food

cleanliness

Stayed in January 2023

The gentleman at the front desk was not polite he didn’t want my cousin to visit me and the first room was ac was leaking and making noise the rooms need to be upgraded maybe because I’m a Assistant General Manager for a Marriott I expect better customer service from people especially the front desk

Breakfast was great lady was very friendly restaurant was clean and scenery was amazing

Stayed in October 2022

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Stayed in May 2024

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Stayed in July 2023

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Stayed in March 2023

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Stayed in November 2022

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Stayed in October 2022

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Stayed in September 2022

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Stayed in September 2022

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Stayed in September 2022