The air conditioning was not working and we were told that they would only open them after the first of June. Hence the room was too hot.

The hotel was very close to the beach and the beach was clean.

Stayed in May 2024

The rooms obviously need major maintenance and rénovation. I had an issue to lock and open my room door since my arrival which should have been check prior my arrival. The maintenance guys came to fix the issue after my several reminders.

The location, the beach and the service were good.

Stayed in August 2023

Food can be Much better Few waiters are not smiling and a bit rude need to work hard for their customer service Towels are chargeable

Location Beach Pools Jamila works in the reception and Bassem chief of the reception both of them were very good and very professionnel Aziza works in cleaning department were very kind always smiling and greetings .

Stayed in July 2023

everything was perfect (the food, the swimming pool, the beach..) friendly staff and especially a great professionalism of Mr Bassem whom I would like to thank for to have us change the room following our claim. hotel recommended

Stayed in July 2023

Not frindly staaf

Near the see

Stayed in July 2023

Receptionists weren’t helpful, Check in took so long .

Clean , tidy , room view.

Stayed in July 2023

Unfortunately, the hotel receptionist arranged for an airport taxi for early morning at 5. They also confirmed to me. But I ended up waiting for the Taxi like half an hour and no Taxi showed up. The receptionist was not of great help but asked the outside security to look out on the street for a Taxi. I was very upset and worried that I will not make it to my flight. Luckily, a Taxi driver passed by the hotel at that early hour and the security person caught him and I made it to my flight. This is very unprofessional and unreliable by the hotel staff. Very disappointed!

Stayed in June 2023

Staff are not very welcoming, the bar is really bad, and the animation shows are really poor and not well thought of.

Food, cleanliness, housekeeping and the overall good shape the hotel is in

Stayed in May 2023

Check in staff were a little officious - not very friendly or welcoming. No information provided about the hotel except time for breakfast. Weren’t told about the pool - opening times or how to get towels, what our package included, use of safe, no information in room about hotel. Ants in room. Management staff awful. No customer care or service. Unhelpful and rude.

Location great. Walking distance to shops. On beach. Lovely pool and plenty of sun beds. Restaurant was large with options to sit outside.

Stayed in May 2023

Food weak

Room very good

Stayed in February 2023

they ripped up all the carpets on the 2nd floor during our stay, they were using really pungent glue to lay the new underly and carpet that overpowered us in our room for 3 days giving us both headaches

location, great gym, clean and comfortable, really helpful lady on reception, lovely waiters in the dining roo

Stayed in February 2023

I was charged for the ( safe box), room phone wasn't working,  no extension numbers list is available. food wasn't bad but not good enough.

The room was clean ,The sea and the garden view is spectacular, Quite .

Stayed in February 2023

they didn't allow me to have breakfast with my guest when I was willing to pay for it extra :/

location and cleanness

Stayed in November 2022

No varieties in the restaurant serving the buffet!

It’s clean and has direct access to the beach!

Stayed in October 2022

what is there to like other then 2 staff members the whole other staff were bad, plus extremely rude a staff named Jamila she was extremely rude as if me and my family were living on her expense, extremely bad attitude.

that it is close to city center.

Stayed in December 2023

Hotel agreable ,calme ,reposant

Stayed in January 2024

The staff constantly hit on me and I heard them doing it to other woman guests as well. Outrageous! I don't feel comfortable going to the pool (which closes at 6pm!) the beach in my bathing suit and having men who are supposed to be professionals asking me if I have a boyfriend. We waited 45 minutes to check in despite arriving after check in time, and the staff wouldn't tell us why. Just kept saying 5 more minutes. Another guest told me she waited over an hour. There are NO food or drinks available at the beach. This is insane to me! There was also no food you could buy during the day!!!!!!!!!!!!! There is only the buffet open only at certain hours,which you have to purchase a whole buffet meal you can't just get a snack. The hotel had many bad smells, depending on where you were. Right outside our room was what I can only describe as the smell of rank sweat. I saved a lot of money by not going to the spa as when you walk in the reak of mould and must is overwhelming. Don't get me started on the beds! they were made with little plastic buttons so you can feel these all over the bed. There is no mattress topper, only a thin sheet. Well, it is a hot country and people get up to all sorts of things in hotel beds. No hotel is replacing their mattresses after each guest so I don't want to think about what has soaked into those mattresses. As for the rest of the bedding...there was literally only a sheet on the bed to cover with! When I looked in the cupboard for another blanket there was only an UNCOVERED duvet!!! Do they wash these whole duvets? It did not seem clean to me. The floors are sticky from the sea air and it feels disgusting (though the cleaning staff were great and came each day to clean and did a great job). You would think that they would provide slippers as a 4 STAR hotel but NO! The whole hotel was showing its ago.

Not much! Close to town so you can go to the fancy grocery store to get wine and bear staying here! Also close to restaurants if you want to eat outside of the limited times/buffet only that is at the hotel.

Stayed in September 2023

Thank You To the most Kindest Helpful Personel at the Lobby... She's so friendly and helpful, she made our stay Fantastic 😊🤩👍👍👍👍 and To the Great HouseKeeper made out room so Special with touch of flower &etc..thank you for all the entire Personel of this Hotel 🙏🤩🤩🤩

Stayed in May 2023

The beaches.

Breakfast and dinner were decent not extraordinary.

Stayed in May 2023

Ras

Les animateur au top

Stayed in April 2023

its too dirty and had a very bad smell the room is very messed up. the beds are bad quality the food was bad unfortunately

NOTHING

Stayed in February 2023

Very good hotel who look after their customers!

Stayed in February 2023

the facility was very nice and well arranged

amazing mony value, the staff are amazing

Stayed in October 2022

There are no comments available for this review

Stayed in May 2024