Congested car barking and far away from main building.

Good hotel , comfortable rooms , good staff,friendly and experienced. Variety and delicious food with good service. On my next trip, I should try it again .

Stayed in January 2024

- The price that was charged was slightly above what booking.com specify. - Maybe a suggestion: food is lavish, but too many wastage by the customers (take a lot food from the buffet and then don’t eat and thrown away). Suggestion is to find a way to sensitize the guest to avoid wasting food (for example putting some stickers/boards to remind them or in any other ways.) It is sad that some of the local people there is striving to feed themselves and in hotels food are thrown away (though no fault of the hotel) - Consider adding a water kettle and some tea bags in the room (though you can still get something from the bar / midnight snack, would be handy to be able to have something in the room)

- Very nice location and everything available within the resort - Nice staffs, always willing to help - Very clean room, they clean it everyday unless you request not to do it. Hotel in general is very clean - Nice animations, for every age group - Nice food, perfect buffet - Overall, only positive words to say about the location

Stayed in January 2024

I am taking two stars off though because of an incident that happened in the last 2 minutes of my stay. I made a mistake and entered the restaurant 2 minutes before it opens (no body was at the door to tell me its still closed Thought two minutes are ok) I was leaving to the airport and I wanted to get few noodles for my 1 year old to eat on the way. One of the personnel who seems to be the responsible on the buffet started yelling at me for entering and was not respectful, even though I explained the situation he kept yelling and I was somewhat kicked from the restaurant. I could hear the guy yelling at the other workers after I left ! It was horrible and unfortunately, it was all that it stayed in my mind after leaving the hotel :( ! It was one person s bad behavior, but everyone else was nice. I say sorry for the workers who got yelled at because of me when I entered the restaurant 2 minutes early ! I I thought it was ok and nobody said anything at the door. Sorry for getting you into trouble.

Everything was nice at the hotel ! The highlight was of course, the buffet. It was delicious food and very diverse! The rooms were also nice and clean, the hotel is a heaven for the kids as they can do so many activities and never get bored.

Stayed in January 2024

Activities advertised as included like waterskiing were limited; trial lessons advertised weren't in fact available, and the clientele that this place attracts didn't want to/don't know how to queue. Customer service pre arrival was very poor.

Clean beach, bar and facilities, and polite staff.

Stayed in October 2023

Rude reception staff, poor communication skills(did not speak any English), not helpful Food tasty, but poor variety

Nice location, clean and wide beach

Stayed in October 2023

The food was awesome...

Stayed in October 2023

Staff continuously looking for tips, regardless of the fact that you have already paid for all facilities. 2 single beds are quite dissappointing to have rather than a double one.

Exceptional overall. Beach within the resort. Good range of alcohol and food.

Stayed in October 2023

English is very hard speaking there many is French and German as a tourist place they should invest more in staff that does speak English. But even in this way they really try to help in anything we need.

A very clean place, a very friendly staff throughout all hotel.

Stayed in September 2023

They need to take more care about cleaning the food ( Green salad , tomatoes)

Entertainment and activities, Spa, Food, Staff

Stayed in August 2023

Expensive

Everything was very good

Stayed in August 2023

Quality of the bathroom

The quantity of food is excellent

Stayed in August 2023

Everything was great

Stayed in June 2023

the property’s was wonderful and the activities were great.

Stayed in June 2023

the buffet (a lot of choices but none of them tasted very good). beds are quite small. only a terrible hair dryer from the 90s. loud music until midnight that can be heard in the rooms.

big resort with lots of activities. ice cream station, pancake station, and bars throughout the place. the rooms are clean and the staff was great.

Stayed in April 2023

WiFi connection was really poor, unless you are in the central hotel area.

food was great, and the hotel staff was very friendly!

Stayed in April 2023

I know it is mainly french tourist location, but still would expect receptionist to be able to speak english. Elderly man at the reception could not communicate in english on our arrival day. However next day we met lady receptionist and she helped us a lot. Again as we stayed in March and the season had not started yet, there was no entertainment at the hotel. No live performances, no sports activities.

extremely helpfull lady in reception. Restaurant staff super friendly. Food absolutely amazing especially taking into account we stayed not during the season. Selection was always good. Rooms spacious and clean.

Stayed in March 2023

the security guy or the parking guy was very meddlesome and obtrusive At the beginning of my entry to the hotel, he was chasing me to change the location of the car in a far place, and I had not dropped my luggage yet

Swimming pool ,Activities night bar ,, the food was awesome

Stayed in February 2023

Early closing of most of the facilities. Front desk staff could be more helpful providing info about the resort’s facilities.

Good facilities and breakfast

Stayed in January 2023

Everything

Stayed in January 2023

I booked double bed room,but they gave me two single attached together it wasn’t good experience for me and my wife.

nice and clean

Stayed in October 2022

Excellent hotel. We always stay at this chain of hotels and everything is always on top

Stayed in September 2022

there was bad smell in the bathroom

Variety of food Friendly Stuff

Stayed in September 2022

Sea was not clean and I think it is expected to have nice beach.

Nice room with new furniture&looking. Nice towels etc. Minibar also was great. internet 50mbps download and 14mbps upload. Very nice options for food and drinks. Pool activities was nice.

Stayed in September 2022

The DJ this year is terrible and not per Magic Life standards. Rotation amongst the personnel makes your customer experience very uncertain from very good to very bad when you deal with young and untrained personnel especially at the beach

As expected good value for money. Good food and good facilities for families.

Stayed in July 2022