Avenue De La Ligue Arabe , 1080 Tunis, Tunisia
#12 of 53 hotels in Tunis
Guests' ChoiceBased on 164 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.3
Facilities
8.4
Staff
8.9
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 21 May 2024
Marie-annabelle
Hong KongMedium service at the restaurants, lot of staff but limited attention
Convenient, nice reception staff
Stayed in May 2024
Reviewed: 13 May 2024
Helmi
NetherlandsThe breakfast was a disaster. It was clearly leftover from the previous night. The breakfast lacked variety, the bread and other pastries were not fresh. It was a complete disappointment. Although I paid for breakfast for all the days, I only tried it once and then decided to have my breakfast outside the hotel.
Stayed in April 2024
Reviewed: 8 May 2024
Latifa
GreeceThe indoor pool was closed on the 1st day and the spa full with membership visitors.
My son got sick on the last day. The receptionist helped me with organising a doctors visit and nicely let us the room for a late check out.
Stayed in May 2024
Reviewed: 5 May 2024
Feres
TunisiaBreakfast (apart from the pastry that was good)
Location
Stayed in May 2024
Reviewed: 5 May 2024
J_debellis
NetherlandsI would have preferred if some renovation work (lacquering) had been postponed to later hours. The men at work, and especially the smell of the products, woke us up in the morning.
The hotel stay was very comfortable, as expected from the ratings. Our initial choice was motivated by the Ramadan buffet offer, which did not disappoint (my wife and I were both fasting at the time, so standards were high). The location is also very convenient, being 10-15 minutes away from the main attraction points.
Stayed in April 2024
Reviewed: 18 April 2024
Elrimawi
Saudi ArabiaThe toilets should be renewed , they are very old already
Staff were nice, hotel is clean and the food is good
Stayed in March 2024
Reviewed: 17 April 2024
Mohamed
Saudi ArabiaBreakfast
View, gym
Stayed in April 2024
Reviewed: 24 February 2024
Sadiq
BahrainI think it needs little better decoration or furniture in the room
Location is great
Stayed in December 2023
Reviewed: 9 February 2024
Mohamed
United KingdomThe girl in the reception was quite lovely and kind. Her behavior was outstanding. Unfortunately I forgot her name
Thr breakfast was good and nice
Stayed in January 2024
Reviewed: 7 February 2024
Anna
PolandUnfortunately staff cannot cover up for a terrible condition of the building itself. It's just old and run down. From the room bathroom to swimming pool, it's falling apart. I can't even say if it's clean or not because when you have paint and tiles falling, you can’t say if it's been cleaned or not. This hotel needs a serious renovation! It's by far not a 5star, although it has all the potential.
Staff! Everyone was going above and beyond to make my stay comfortable s d unique. HUGE thanks you yo everyone at the reception, waiters trying to make a decent cappuuchino with soy milk, ladies in the SPA area. Everyone was absolutely amazing! Other advantages - breakfast and good wifi :)
Stayed in January 2024
Reviewed: 13 January 2024
Mohamed
United KingdomI would like to express my deepest feelings for Aya who is working in the reception. She is excellent with outstanding dealing. She has very beautiful Saul. I really thank her for her assistance and professionalism
Clean and quiet
Stayed in January 2024
Reviewed: 27 November 2023
August
CyprusBreakfast: the scrambled eggs were very watery, and the omelettes were under-cooked Room: the desk chair was too low for the desk. Buffet: Not great starters. Would be good to have a proper A La Carte somewhere in the hotel, apart from finger food.
Good-sized rooms Efficient elevator system Courteous and helpful staff
Stayed in November 2023
Reviewed: 29 September 2023
Ahmed
Saudi ArabiaI have only spent one night, they gave me late check out till 4:pm, as i have arrived 4:pm. It was comfort and clean.
Stayed in August 2023
Reviewed: 15 September 2023
Sarah
United KingdomWe booked 2 triple rooms and were told when we got there late at night that we didn’t specify in our booking under additional notes that we needed an extra bed in each room. This was a surprise as I’ve booked other hotel rooms the same way, 3 adults in a room and usually when we check in there is an extra bed set up in the room. For a 5 star hotel this is a significant oversight and the receptionist initially refused to accept they should provide the extra beds. They also didn’t have any available. However after 15 mins they said they would bring 2 beds. We waited over an hour and long past midnight until a few porters kindly brought 2 beds (I suspect they had to take beds out of another room as they were not fold-out beds). Although it was an oversight, this would not have been an issue if resolved quickly, however it took some discussion to get a resolution, which was unnecessary and unfortunately left a bad impression of the hotel.
Rooms were a good size and clean.
Stayed in August 2023
Reviewed: 2 September 2023
Abdulhamid
LibyaCleaning is not up to the expectation
The room setup
Stayed in July 2023
Reviewed: 13 August 2023
Rustum
South AfricaNothing
Staff were very good
Stayed in July 2023
Reviewed: 5 August 2023
Ameen
Saudi ArabiaNoisy from a dj at the pool, thin walls, cleanliness,
Close to airport, very nice and helpful staff, the fitness center, internet speed
Stayed in August 2023
Reviewed: 2 August 2023
Mohd
United Arab EmiratesStaff
Stayed in July 2023
Reviewed: 20 March 2023
Chaofan
Italya bit old
the view
Stayed in February 2023
Reviewed: 18 March 2023
Alessio
ItalyNothing
Very relaxing location
Stayed in March 2023
Reviewed: 26 February 2023
Omarabusnina
Canadathe hotel might need renovation in the upcoming years
everything was amazing. the hotel interior looks a bit old but the service and the room are excellent.
Stayed in February 2023
Reviewed: 25 February 2023
Erşan
Turkeymore cheese options should be offers for the breakfast
great staff, clean room, nice balcony view, spa
Stayed in February 2023
Reviewed: 31 December 2022
Saeed
United Statesnothing
clean
Stayed in December 2022
Reviewed: 20 November 2022
Elaine
United StatesSince the air conditioning did not work on my room, I should have been moved to a room without waiting thru three repair visits and taking 12 hours (until 11:15pm). A full day of upset when there were plenty of available rooms with working air condition.
Breakfast good.
Stayed in October 2022
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