Reviews of Hotel Pansy 4 stars
Ksar Ghilane, 3200 Ksar Ghilane, Tunisia
#2 of 2 hotels in Ksar Ghilane
Guests' ChoiceReview score
Based on 6 hotel reviews
Score breakdown
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Cleanliness
5.7
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Comfort
5.7
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Location
8.6
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Facilities
5.7
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Staff
7.4
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Value for money
5.1
Showing 1 – 6
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Reviewed: 6 November 2023
Martina
Slovenia33 reviews4 helpful votes“Very good potential that is poorly executed”The tent we stayed in was partially cleaned, but it is obvious that the tents are not well maintained. The bedding is poorly washed, the pillows are at their limit, I don't know when they were last changed, and the bathroom was catastrophically dirty. Communication in English is limited and the staff are not constantly available if something is needed, otherwise when they are found they are very friendly and helpful.
The hotel has great potential in terms of location and design. It's great that it's located on the main street and close to the main action and entrance to the Sahara. Among other things, it has its own swimming pool, which is great for children, and the possibility of dinner, where we experienced the preparation and baking of bread and lamb. These are definitely the best points of our stay at the hotel. Mr. Ali was very helpful from time to time during the stay.
Stayed in November 2023
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Reviewed: 15 January 2023
Saul
Monaco39 reviews4 helpful votes“A good and diferent experience.”I liked everything, I think they shuld ofer water at least.... But it is a fine place...
It is very good hotel... Very confortable, the owners are nice, very nice. It is clean, diferent, a very good experience. Take a few bucks with you, they don´t offer water, you must buy... so go outside the hotel to get one.
Stayed in January 2023
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Reviewed: 16 April 2024
Ronaldas
Lithuania1 review“Bad”Tent
Dirty place
Stayed in April 2024
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Reviewed: 7 January 2023
Benoit
Belgium2 reviews2 helpful votes“Faded glory, needs to be refurbished.”Not one bed (out of 5beds) was done correctly, the linnen were dirty for one, The shower looks like an 80's prison shower with just some water coming out of a handheld device. We had no working lights in our tents in the morning ...not in the shower either, which made it even weirder. Airco's used to heat the tents are (very) old and very noisy. Didn't sleep. This hotel needs to be renovated big time and the management should hire somebody who knows what the service industry is about.
The location is incredible
Stayed in January 2023
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Reviewed: 29 December 2022
Mathew
United Kingdom8 reviews1 helpful vote“Do not stay here. Ever.”Everything. On arrival the staff were rude and didn’t know about our booking. We had to pay in cash and that was fine but when we tried to pay part in euros they adjusted the exchange rate and called it ‘the exchange rate of the Sahara’ - translation we are ripping you off. It wasn’t clean and the power was off most of the day and when it was on the aircon was so loud we couldn’t sleep (and we couldn’t turn it off). Do not stay here!!!
Nothing. Tents were in poor condition, aircon was stuck on cold and we couldn’t turn it off and the food was terrible. Very very expensive versus anything else in Tunisia as well (45€ for dinner for two adults and two children is extortionate when it is only a buffet!).
Stayed in December 2022
Showing 1 – 6
