On the first day, the staff watched the match very loudly, which made it difficult to communicate at the reception and could even be heard in the room. The cuisine is not very good, probably because they want to satisfy the tastes of Europeans - please, let your guests taste delicious Tunisian dishes, they will be delighted :-)

Large room and bathroom. Comfort and cleanliness! Close to the Amphitheater and museum. Very nice service.

Stayed in May 2024

The dinner was the worst we had on our holiday, completely tasteless.

THe hotel was comfortable.

Stayed in April 2024

Price on the high side and have had much better value elsewhere in Tunisia. Reception staff need to take some happy juice. Can't get used to how much Tunisians smoke, coming from a country where there is no smoking in public places

Nice place to stay. Close to the Coloseum and Museum. Off street parking. Good bathroom. Excellent buffet breakfast. The lower ranked staff where very nice, even got presented with a fruit juice on arrival

Stayed in December 2023

In Tunisia everybody smoke inside restaurants, bars and cafés. So the hotel and the room smells smoke even with the door closed because the smell comes from the air circulation system. I used to open the window to air out the room.

Very convenient location close by the Roman Amphitheater, bus station and restaurantes. The room’s view to the amphitheater is breathtaking!

Stayed in November 2023

We could hear the audio from the lobby TVs as well as smell a tiny bit the cigaret smoke from our room at the 2nd floor.

Well located nearby the Amphitheater. Clean, spacious, beautiful inside. Friendly staff. Good breakfast. Nice swimming pool. Confortable rooms.

Stayed in October 2023

In the evening the entire lobby is used as a shisha lounge, this is probably a pro for some people, but for us it is a con. The room has a nice bathtub, but without a stop, so it can only be used as a shower. Breakfast has limited options.

Perfect location to visit the amphitheater, within walking distance and few restaurants on the way. Very nice lobby. Large room with beautiful view on the amphitheater from the second floor.

Stayed in October 2023

Staff are not very friendly.

Location. It’s just a few mins walk to El Jem and just next to the train station

Stayed in October 2023

Swimming pool doesn't fresh

Stayed in September 2023

Guests in lobby cafe smoking

The rooms are clean and well kept, and we had our own refrigerator and kettle with tea and coffee - a first in Tunisia. The lobby cafe and restaurant served good, basic meals and excellent espresso. A very short walk to the amphitheatre and museum.

Stayed in July 2023

If using maps me beware they have the location wrong.- Its right next to station. Only thing wrong was not enough guests to make the place lively and finding staff. -Had to plug Fridge and Aircon in to get working. Kettle was somewhat dangerous from steam

Clean modern hotel very well presented. Great location next to station and 5 mins walk to roman theatre.

Stayed in June 2023

There was no Bath plug.

The staff were verry friendly, and we got a free drink while check in. Fhurther more we got a great view over the city and amfi theater as well.

Stayed in May 2023

Bad internet connection in the room

Location was perfect. Friendly staff

Stayed in April 2023

Breakfast could be bit better.

Good staff welcome and garage parking for motorcycles was perfect!

Stayed in February 2023

Now the downsides: The in-room Wifi was the second worst I’ve had in my travels in Tunisia 🇹🇳 (and Wifi is pretty crap everywhere). I had better in the two-star hotel I was in in Tunis the night before. Forget video or photo uploading. Had to use my data. Definitely not a location for remote working. Like others have said the door is hard to open! I was in room 21. Also at night the atrium is LOUD with locals hanging out, and that comes through the door. Smoking is unfortunately allowed in the lobby but the good thing is it’s ventilated well enough I didn’t smell it in my room or hallway until the next AM. I called to complain on the noise and it quieted down by 10/10:30PM.

Definitely not a four-star hotel. More a three-star. Who gives these ratings?! Anyway there are def pluses here: it’s RIGHT off the gare and only a 8-minute walk from the amphitheater and 10 minutes from the mosaic museum. The atrium/ entrance is gaudy in terms of decoration but definitely aims for elegance which I can appreciate. The reception kindly gave me a room with an incredible view of the amphitheater. Some members of reception speak excellent English which was a huge plus. You are kindly given a fruit drink gratis at check-in. The room itself was immaculate, with toiletries in the bath (small ones so not environmentally friendly sadly). Decent hot shower. Also great heating to warm up the room. Bedside charger which is a huge bonus. TV has Arabic and French channels. Also black-out shades on the windows!!! Life-saver. And no 6AM muezzin wake up call!

Stayed in February 2023

Breakfast was rather poor.

Great location, close to the Roman Amphitheater and train station. Safe parking and friendly staff.

Stayed in February 2023

As all rooms are accessed through the open and circular atrium, things can get a bit noisy.

Excellent value for money if you're looking to spend the night before/after visiting the gorgeous museum & amphitheater in El Jem.

Stayed in February 2023

The breakfast did not meet our expectation. The checkout was somehow rushed with payment in cash and no receipt. But there was no double charge for the room, so all OK at the end.

Our room on the second floor was facing the coliseum. The view was amazing. The hotel is quite new, well equipped and staffed. The room was spacious and clean with all facilities required. Good internet. In the lobby the locals gather for coffee, which is nice - that day we watched together Tunisia play in the world cup, great atmosphere, very friendly. El Jem is worth a visit, not only for the absolutely amazing coliseum (5-10 min walk from the hotel) but also for the ceramic museum (You need to walk a while to reach it but everything is nearby). The hotel is next to the train station which is handy for travellers (although louages are usually faster than trains)

Stayed in November 2022

GPS location wrong, breakfast was not very good

Good location clean comfortable

Stayed in October 2022

Booking the suite was an EXCELLENT idea. We had access to a giant private patio where we drank tea and smoked shisha in the evening. In the morning, I had space to do yoga outside AND we had a direct view on the El Jem amphitheater. The view was awesome. the room itself was impeccably clean and the staff were friendly and ready to help. Coffee at the cafe was on point. we didn’t have time to swim in the pool but it seemed nice. we drove but for travelers without wheels, this hotel is located right next to the train station.

Stayed in October 2022

The hotel cafe/bar does not serve alcohol. I am not complaining about that and I understand the local customs and ethics. I just want to note it for any Western visitors that come to El Jem and have different expectations, especially if they have been in Tunis or Hammamet beforehand.

Came into El Jem by train, and it was super easy and convenient to find the hotel, next door! The public spaces have an air of luxury and I stayed in the suite, which was large and luxurious, with a great view of the colessuem. Everything was within a few minutes walk and the staff were friendly. Really glad I stayed here.

Stayed in October 2022

Nothing

Fabulous varied breakfast with fresh pastries. Large well appointed room. Views from our rooms faced the coliseum.

Stayed in September 2022

Unfortunately, the main lobby was a smoking area, although it was a closed space. It would have been nicer if that were not the case. Otherwise, everything was great.

Beautiful, clean, and well maintained hotel, with all necessary amenities. Perfect location for visiting the roman amphitheater. Kind and welcoming staff. What more to ask? :)

Stayed in August 2022

Smoking everywhere

Location (close to museum and El Jem) / big room

Stayed in June 2022

breakfast was good as was the position opposite the ruins and was very quiet

Stayed in May 2022