More friendly front desk staff. The carpet and exterior blue painting was old and tired

Location was good. The breakfast was sufficient but and average. The music band played until after 21 hr with the doors open so it prevented me from sleeping until they were done. The music should be for only the people in that area, not for all the guest rooms on that side of the hotel

Stayed in May 2024

the hotel smelt of smoke people smoking even during meals

Food was good. Wide selection There was lots of activities for children and adults, was fun

Stayed in January 2024

There were insects absolutely all over the carpets and furnishings and all over the bathroom

Stayed in November 2023

A bit run down with decor, carpets, fittings in need of upgrade. The room didn't have a fridge and wifi was only accessible in the reception area and restaurant. At this time of year a few of the facilities were closed such as the sauna, fitness area and beach bar but we expected that.

Great value for the price we paid. Nice pools. Close to the beach. Good selection of dishes for dinner and breakfast. Comfortable bed. TV worked.

Stayed in November 2023

The room was old and there were ants everywhere

The location and the facilities were good

Stayed in November 2023

A very old hotel that appears not to have been updated since it was built. The bathrooms definitely need a makeover.

Friendly staff. Very cheap price. This hotel offers excellent value for money, if you can put up with the dated and rather tired infrastructure.

Stayed in October 2023

Everything is just very old . Zero maintenance was done since this hotel have opened apparently

The food was good beside that i didnt like anything

Stayed in September 2023

The place was so dated and run down the equipment was old ,the TV and air conditioners weren't working,the carpet was extremely dirty and wasn't hoovered during my stay there,the duvet cover had black stains ,the bed sheets weren't changed for 6 days,there was no WIFI in the Rooms and extremely poor one in the lobby which made it look like a busy train station in rush hour full of people trying to catch a bit of signal . it's really a shame because this place could have been a gem with a little bit of TLC,but it looks like the owners really don't care

The beach,the location and the patisserie in the buffet

Stayed in June 2023

It needs maintenance and renovation.. so old furniture/hotel etc .. the stuff are so bad (the bartenders) they are so rude and always angry nd bad mannered. No internet in the rooms

The food was great most of the time .. the receptionist was friendly and helpful .. the swimming pools are not bad .. the belly dancer was great ..the beach was nice ..

Stayed in September 2022

food is good furniture need to be updated staff are excellent

activity and the pool

Stayed in August 2022

however the air conditioner system was not functioning. sometimes we were eating and literally dripping with sweat

we enjoyed our stay when it comes to the beach and the variety of activities.

Stayed in July 2022

Stained carpets in the room, inside pool a bit small for a big hotel, and choice of food could be a bit better.

Staff were amazing, very helpful and friendly. Hotel was nice, with good evening entertainment. Only few steps to be right on beautiful beach.

Stayed in April 2024

Weak wifi

The friendly staff

Stayed in February 2024

The staff would do anything for you..nothing was any trouble and so polite

Stayed in February 2024

When it come to the food there is no big choices especially regarding the sweets, could be improved.

Helpful stuff, in the reception and in the restaurants (especially the guys in the night shift when I arrived. Clean rooms, comfy bed..

Stayed in February 2024

The beds

The food

Stayed in February 2024

N/A

Staff are very friendly and helpful. Rooms are very clean and the food was very nice

Stayed in January 2024

Everything except some stuff

The covered swimming pool only

Stayed in January 2024

I stay here often, the people are wonderful , location great ..feels like home .

Stayed in October 2023

Just a great hotel

Great hotel staff fantastic food great room big great hotel for family and are very welcoming it a little dated but clean and lots to do I’ve stayed twice now and had a great holiday both times

Stayed in October 2023

Old, needs renovation , carpets are very dirty! No soap only one big towel for 2 guests, no daily cleaning , very old furniture.

Nice Animation,friendly staff, very nice clean beach

Stayed in September 2023

Don't expect any sort of luxury at this "4 star" hotel. The general state of the hotel reflects the steady decline of the whole country in the last 4-5 years. Changed room mid-week, as there were ants crawling all over the room and bed.

Staff very friendly and doing their best.

Stayed in July 2023

The most dirty room I’ve ever seen in my life. Dirty toilet and shower. No soap and no towels.

Stayed in July 2023

Room: - The room was not clean, and there were cigarette ashes on the floor. - There was no internet available in the room. - The electrical outlets were not functioning properly. - The air conditioning was difficult to use. - Contrary to what was mentioned in my booking confirmation, there was no minibar in the room. - This is my personal observation: I think they give the rooms based on your country of origin. Staff: - The staff informed me that alcohol is never included in the all-inclusive deal when booking through booking.com and told me it is only available for tourists who book through certain platforma - They misunderstood the concept of a minibar, told me a minibar is a fridge that contains water and still failed to provide water or a fridge. - They rejected my proposal to pay extra for alcohol in the all-inclusive deal and also refused my offer to pay more for a better room. - Despite promising to provide a better room, they failed to deliver on that promise. Service: - The service overall was very poor. - The staff refused to offer me beer in the beach restaurant, even when I offered to pay for it myself, directing me to the hotel bar instead. - Moreover, they provided me with an old beer that exploded upon opening and caused injury. - The taste of the beer was unusual, possibly resembling orange juice, though I couldn't be certain. Overall Experience: - I felt mistreated and discriminated against based on my origin. - The hotel failed to provide the basic rights that I paid for, despite showing them my reservation and confirmation. - The staff could not provide a logical explanation to convince me and refused to offer any assistance. - This was by far my worst experience ever. Note: This experience seriously deserves an investigation, as it reflects poorly on the hotel and raises concerns about the accuracy of information provided by booking.com.

Stayed in June 2023