Unfortunately bathroom looked very dated and was not properly cleaned. Some of the facilities weren’t open at the time we came such as children’s pool with slides which was disappointing. Poor variety of drinks.

Great selection of food. Some of the meals prepared freshly in front of the guests. Lovely staff from housekeeping, waiting to animation.

Stayed in April 2024

The hotel could do with some new up to date renovation. I also did not like the fact that you was not allowed to bring any kinds of drinks ( water too ) into the hotel and they had to be purchased even when dining.

The staff who where at the reception were very kind and friendly. The staff who do the children's activities where amazing. Very understanding and help full. The cleaning ladies did an amazing Job and where always smiling. The place was very safe and secure for children and adults. It includes a free private beach and spa too which was amazing. You can find a lot of staff everywhere which made the hotel and beach very safe and secure.

Stayed in April 2024

The rooms are not sound proof at all, the food was absolutely disgusting we paid half board and ate nothing at all. Really bad basic self food not 4 star at all. No drinks available either. They charge you 20 dinars for a remote control.

The rooms were very very basic but the bed was sooo comfortable. The swimming pool indoor is ok again basic, the hammam was really really nice

Stayed in February 2024

Location, loads of food

Great location by the beach and helpful staff

Stayed in January 2024

facilities can use a bit of renovation and maintenance the elevators for example - also the wifi availability is not great and takes a lot of effort to get internet. drinks quality can be improved slightly to offer more choice.

amazing staff - polite, courteous and helpful. Food standards was satisfactory for an all inclusive buffet.

Stayed in June 2023

Very good location beautiful beach and good food Friendly stuff Lot of activities for kids so fun

Stayed in June 2023

Food not good

Room was we're good

Stayed in April 2023

the food was not fresh the air conditioning was not working which was very uncomfortable restaurant was not clean the pool was not clean the room i booked was not available and had to get a small room for the first day

the fact it was on the beach

Stayed in September 2022

the pool and the beach

the location and the space

Stayed in August 2022

Hotel is very dated, some room are being renewed but it still needs a lot of work. Phone in the room was not even connected, trouble with ac. Restaurant needs serious change, very poor and basic and tasteless, the wait staff was again making it all better experience with their positivity and dedication. Even tho we loved the animation team their Chief Sam was extremely unprofessional every night, every show he did. He ruined our last night with being waaay to pushy, using vulgar language and making us very uncomfortable with his comments and no sence of personal space and too much touching. I am personally from Europe but evenI was bothered by the way he was acting specially in front of kids and family and married couples with constant sexist comments. It was not funny nor entertaining,it was very embarrassing for everyone. Ive seen a lot of animation shows lead by a chief or a Dj but he really crossed all the lines to what is professional and tasteful, last night of our stay he made us so uncomfortable we left the show and since today we still didnt get any apologies from him. Again, rest of the team is absolutely amazing,they just really need a need better leader.

Best part of the hotel is its staff and the beach. Location is good. Specially thats to Saif from the Cafe Mar in the hotel for making the best coffee and shisha, Said nightshit in the restaurant for taking care of us all the time, animation team members Ahmed Madi, Marou and Nani for keeping us entertained. Yacine for exceptional service in the beach bar together with Ameur best lifeguard that we actually saw save a life.

Stayed in July 2022

Basic breakfast, the building is a bit aging but maintained well and the rooms are clean and super comfy.

Stayed in June 2021

Terrible rude lady at reception. WIFI not working anywhere around the resort. AC not working

Stayed in May 2024

This review has been hidden because it doesn't meet our guidelines.

Indoor Swimming pool was a little bit cold for a winter time

Everything was great, for sure i would book again

Stayed in January 2024

The service was less than idea and not cominsurate with the price. The quality of food was poor, and the facilities clearly run down in places - a sure sign that the entire hôtel was not interested in customer-service.

The décor created an Eastern ambiance and gave the hôtel a unique charm that far exceeded its capacity to serve its guestd.

Stayed in September 2023

The furniture was too old, the hair dryer didn’t work, the sink in bathroom was blocked, there is no pluggers apart from the TV and the light ones. Wifi not available at all. The staff would treat you differently if they know you come from an Arab country example I am Algerian. They would treat foreigners better (for tips) no variety of animations one programme was being played on repeat for the whole week that I have been there. The AC in restaurant doesn’t work, the food wasn’t great . I booked a taxi with the receptionist to take us to the airport and not only he came late and we nearly missed the flight but also wasn’t a taxi driver it was some random guy that could be a relative to the receptionist so he came make some money, the guy looked dodgy and wanted me to sign a paper of rental car in case we get checked by the police. I would not recommend the hotel

The beach only

Stayed in July 2023

No snack bar at the beach, wasn't allowed to take food to your room or beach. Lack of entertainment just animation but they did work hard. Booked a bungalow but there was none available, booked this due to been on the ground floor due to medical needs was on the 2nd floor as only room available

The animation and bar staff were great

Stayed in June 2023

Very lovely and fantastic

I love everything on it

Stayed in May 2023

Arrived at the hotel from the airport at 3am. From the minute we walked in, immediately we disliked it. The smell that came from the hotel, the dullness there was around. It wasn’t clean, & the smell was something which isn’t acceptable. We got to our room, and couldn’t sleep. The bedsheets were dirty, had a stain which seemed like a dried up wet mark, there was a blood mark and some food marks. We told the staff, they said advise in the morning and there was nothing they could do. We couldn’t sleep in this condition so we waited up till 6:00am very upset and then went to reception when the morning staff came and asked for a refund. It ruined our whole holiday within our first 3 hours of arriving in Tunisia. After a 1 hour 30 minutes drive from the Airport after a long flight, it’s not acceptable at all. The staff in the morning took HALF of our whole booking. We booked the hotel for 4 days, and they charged us half and gave us half a refund. When we was only at the hotel for 3 HOURS in unacceptable conditions. I wouldn’t advise this hotel what so ever.

Nothing good I can say about this property.

Stayed in May 2023

The AC in the reception not good

The animation team and the sea side is awesome 😎. i passed a good time with my mom and sister .

Stayed in August 2022

Hotel location, stuff , food, kids animation....

Stayed in July 2022

No possibility to eat outside the restaurant No snacks or desserts available outside the lunch and diner time. All access to the pool or beach where closed. Only the acces trough wards the stairs was available, we had to make a big turn every time we want to go to the pool or go back inside. We booked all-in but non alcoholic drinks as o fruit cocktail or virgin mojito where additional. The all in soft drinks where served in plastic and carton mugs. Even the coffee is served in carton mugs. Very low quality and very harmful for the environment. Every coffee served was served in 2 muggs!! the 2 available juices orange or citron where artificial and disgusting.

Animation team where excellent Food at the buffet was good and varied

Stayed in July 2022

The loud music everywhere all the day. Staff lacking training. Staff behaviour when you are Tunisian. Same animation as 20 years ago.

Nicely surprised. Good value for money. Kids enjoyed the most of it. The room was ok and cleaned each day. Variety of food. Good location. Well maintained. Honestly, reading the comment i was skeptical but at the end it was acceptable even better than aceeptable

Stayed in July 2022

dirty mattress, ac not cooling, food is very basic, rude and lazy housekeeper

the location and the beach

Stayed in July 2022