The kitchen was not able to provide an eatable gluten free bread !

The staff were very helpful and friendly. The location and the view were very good.

Stayed in March 2024

Vegetarian options were poor and the vegan options for dinner were not available

Staff at the front desk were lovely , great shower.

Stayed in March 2024

Shower was cold even after I informed the hotel about it. You can rarely find a taxi at the door. Restaurant is way below from what you expect from a five star hotel.

Room service was fine. Room size ok. The staff are polite and helpful but can be more friendly too.

Stayed in August 2023

Some facilities (eg saunas) are quite shabby; the breakfast was average quality too.

The staff of the hotel is really nice and helpful! The pool was very nice too.

Stayed in June 2023

It's extremely low light. There are only two small lights on the ceil, one was not working though. There are some little lights, they make a good atmosphere, but don't make it bright. I've ordered a room with the club access, in the property I was said, the biggest part of it is not working, but I have to pay for it anyway. We ate at the restaurant, it was tasty, but one of us two got poisoned. That is not unique to hyatt, we've had the same problems for the whole three weeks in Dushanbe.

The lake view is great. A bad, a couch, a table for work, a bedroom - all clean, comfortable and soft.

Stayed in October 2022

Wi-Fi was a disaster - don’t count on it seriously if you’re going to work from the hotel or use internet in any way more than messaging or reading texts. Not all lights in my room were operating: some ceiling light and almost all the lamps in the bathroom didn’t work.

Spacious, stylish, well equipped rooms. Good breakfast with egg bar and freshly baked pancakes. Location was good, excepts the construction site right next the hotel.

Stayed in October 2022

There was a lamp in my room that can't be turned off (it was extremely faint though, so it's not a big problem). And also internet connection was very slow

Amazing view, tasty food in the local restaurant, friendly staff! The room was very comfortable.

Stayed in October 2022

It's a so called 5 star hotel, with no water refill to the room, even no minibar, without the possibility to drink tap water. This seemed to me extremely strange, for the place of this level... All other more or less ok.

Still the best hotel in Dushanbe, no other good options there...

Stayed in September 2022

business center restaurant and Wi-Fi

everything was good

Stayed in August 2022

Windows cannot open, therefore, the air in the room is not top

The property improved compared to last year. The room was clean and the air conditioning worked well, which was not the case in 2021. Also, the staff was very nice, like also in 2021. They helped me with the taxi and gave advice on currency exchange.

Stayed in June 2022

Room amenities do not correspond to 5-star hotel. The furniture is outdated.

Hotel staff was extremely helpful and informative, and allowed early check-in. Breakfast was good.

Stayed in April 2022

Room was stuffy without good ventilation… this is a serious issue n must be looked upon !

Need to add fresh fruit generously

Stayed in April 2022

Very old hotel. Sockets don't work. Bath shower didn't work properly. Everything is weared out. Needs refurbishment. Definitely not 5 star

Location

Stayed in August 2023

Everything was nice of course we didn't ask breakfast but the room view glass bathroom facilities decoration tv bed mirrors lobby pool sauna Jacuzzi , .... al was fine staff were too kind and helpful location was fine too thanks

Stayed in March 2023

everything plus i did not get the opportunity to to see anything that i could comment o.

We where not welcomed as expected the night shift staff were so terribly responsive and i think they were not trained enough to meet hyatt regency standard as a results i had no choice but to move to Hilton and what an epic expirence.

Stayed in March 2023

breakfasts - separate price and they are extremely bad. personnel was not helpful. light was super dark in my room

rooms are spacious, bed was comfortable

Stayed in October 2022

While the building and hotel rooms correspond to a 5 stars hotel, the hotel services doesn't: - Airport to hotel shuttle costs $40 while the ride on an official taxi (make sure you use those with "1111" on their doors) cost $3 for a 10-15min ride. - Front desk isn't of much help - we asked them to help us order a pizza but instead of helping us ordering the pizza, we were directed towards ordering the pizza in the hotel's restaurant, and we were no allowed to use hotel's front desk phone to order the pizza for ourselves or get notified by the delivery guy when the pizza would arrive, so we had to wait for the delivery guy in the hotel's lobby. - We had lunch at hotel's restaurant (ordered Cesars salat and pasta). While food was ok, it was nowhere near of what one would expect from a 5 stars hotel and given it's price.

Great location, beautiful hotel decoration, spacious room, and overall, great building infrastructure. We had an issue with the lock of the door separating two rooms, and the local facilities maintanance guy did an excelent job and fixed it very quickly and also was extremely polite.

Stayed in September 2022

very beautiful hotel in the centre of the city

location

Stayed in July 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023