Old TV could do with smart tv

Stayed in May 2024

Food is less available

Clean and nice 🙂

Stayed in May 2024

wifi is not as good in the room, had to use my own data the blind were not as good and light in the morning wakes me up

Staff were really friendly and helpful 24 hour service staff and good security Near to the beach and main activities in the patong

Stayed in May 2024

Queen bed was made of 2 single bed, so it wasn't so comfy.

Friendly staff and great pool

Stayed in May 2024

The ONLY negative thing I have to say is that the fitness centre is not a fitness centre. Its a small little room right by the pool with a couple of treadmills, a small bench and small weights. I didn't bother to use it and walked to a local gym instead.

Stayed in Citrus for a couple of weeks and absolutely loved it. The room is a good size with a very powerful AC, comfy bed, decent size balcony, hot water and a great desk space. The hotel seems to be recently renovated too which made it feel very modern and clean. The location is also very good as you're close to everything, but its also peaceful and not super busy like it is closer to central patong. I was still able to walk out at all hours of the day and night and able to get food, drink, massage, go gym, go beach, etc. The price of the hotel is also great value for money too at the time of staying.

Stayed in April 2024

N/A

Great location, close to the beach and main bars and shops. Helpful reception staff

Stayed in February 2024

It’s proximity to beach and party areas as well as helpful staff.

Stayed in March 2024

Got charged for breakfast by mistake. Had breakfast included but the staff didn't know because their list wasn't updated. So they charged me the first two times.

Staff are very friendly, no extra charge to use the safe, the pool is nice, everything is good!

Stayed in February 2024

The price was too high.

Small and new hotel, Very close to patong beach. The area was so quiet.

Stayed in January 2024

Nothing

Close to all activities

Stayed in December 2023

Breakfast could be improved

Great staff, large room, clean and serviced daily

Stayed in November 2023

nice little room, clean and tidy, good location not far from the beach.

Stayed in November 2023

Need More options in the breakfast buffet.

Excellent location, well lit and very good staff. They're very warm and make sure to make you very comfortable from the time you check in

Stayed in December 2023

The view from the window was not too nice due to the electric cables.

The hotel is positioned quite well - you are close to the beach, party, multiple night markets, bars, and restaurants. At night we didn't have problems with a loud party music, so we slept really well. The room was nice and clean. The mattress was comfortable, and sheets were clean. Balcony was perfect to dry our towels. Personal was polite and helpful. I would like to say special thanks to the lady chef - she prepared the most amazing pad kaprao for breakfast, and she was extremely nice.

Stayed in November 2023

Nothing

Staff were very helpful and friendly. I requested extra towels and a bedside lamp and she arrived quickly and without fuss. Location is good.Bed really comfortable.Bathroom facilities really good, nice shower.

Stayed in October 2023

Not very well maintained

Location and Staff

Stayed in October 2023

Going off other Citrus hotels it felt as though they were in the middle of taking over this hotel. For example, compared to other citrus hotels the rooms are not as modern or nice. If we came Patong again we would stay at this hotel but would request a room away from the road as it was very loud. Although the balcony was very good the rooms at the front need double glazing.

The hotel is nice, it is in a good location and the staff were very good. The room was clean and had everything we needed. The room was very spacious.

Stayed in March 2023

cleaning service wasn’t very good

location is great, and staff were super friendly

Stayed in March 2023

The pool is quite small and only has about 6 deck chairs; I booked a balcony room thinking it would overlook the pool but it actually overlooked a busy road and was quite noisy; (Minor point) - at the time of my stay the hotel's dining room was being renovated so breakfast was outsourced to a cafe 50m away.

Staff were really friendly and very helpful with any requests

Stayed in March 2023

Rooms towards road side are noisy due to traffic

Location of hotel.

Stayed in March 2023

Almost, everything

Nothing

Stayed in May 2024

Our room was not ready when we arrived. By that reason moved us to cheaper room without money refund. Although the check-in was in the evening. Old pillows and blankets.

Sufficient towels. Maybe pool. But else didn’t work.

Stayed in March 2024

Very small bathroom, and we were supposedly provided an upgrade, but it was exactly what we had booked.

The staff were really lovely, however, it’s definitely not a hotel that is luxurious by any means. This hotel would be for some solo travellers or people travelling with friends.

Stayed in April 2024

The bad: 1000 THB cash deposit. Which is not mentioned anywhere while booking. However they return it upon checkout so no big deal but came as a surprise as I didn't have cash when I checked in so I had to go to n fro to exchange shops to get it. They should understand guest when checking in are extremely tired with travel and only looking to get a shower and sleep asap, instead of running for cash. Inform about this deposit on booking.com page pls. Rude male receptionist stupid. Every other stag is super friendly but one male receptionist with glasses needs to learn to greet guests with a smile at least. Wifi poor in room. All the above are non trivial issues. I will stay here again as it is a very good hotel and clean and superb location. Don't worry about the negatives, just book it. Just share them so you can be prepared.

A very good location. Overall a clean property from lobby to rooms. Good bathroom! Adequate size room Helpful staff. Had some stains on quilt, they changed it and also gave me extra towel per request. Good breakfast. Live eggs <3. No rush. lovely pool. Balcony view. Comfy bed and pillows and a very good view! Can rent scooters nearby. Close to Patong beach! quiet street so no noises when u try to sleep at night.

Stayed in April 2024