They need to improve service and cleaning.

Location and amenities are great, beach and sunset are beautiful, they just need to improve service and cleaning.

Stayed in May 2024

Shower with Salty water

The beach

Stayed in May 2024

I was expecting more, I got transferred in many rooms because the ones that front desk assigned to me I found ugly insect, dirty spots on the floor I felt frustration and I wanted leave the place after paying over 1000 dollars

Stayed in May 2024

The room view. There was some trash in my bathroom. The pool rest room was not clean. I couldn't even go inside. To much debrie accumulated.

Nice beach

Stayed in May 2024

Lack of entertainment

Location is perfect with beautiful beach

Stayed in May 2024

That they don’t have refrigerator at rooms and no TV with open local channels or cable. And poor WiFi connection

All it was good

Stayed in April 2024

Rooms/ showers need work

Beach, nice pools food was good

Stayed in April 2024

Regarding our room, the shower needs an upgrade to be on par with the rest of the hotel. Food service sometimes took a while, but we were on vacation, so it did not matter much :) Limited choice for breakfast sometimes.

Fantastic resort with several swimming pools and and an awesome infinity pool with a bar. Direct access to a huge beach. Friendly staff, safe place, tasty food - overall we enjoyed staying at this resort a lot!

Stayed in April 2024

Interiors of rooms could definitely use an upgrade and hot water was fleeting at best.

Staff is very pleasant and work hard. Location was beautiful.

Stayed in April 2024

Unfortunately, the rooms are outdated, old furniture and the bathrooms are dirty looking with mold in the showers and really bad drainage. I travel with 4 additional family members, all adults. We had 2 rooms. The drainage was so bad in the shower that we had to be moved to another room, which was not much better. We would not have gone back or recommended this hotel except that the hotel is currently renovating, and we were told that by next year, all rooms should be done. With that done, then the money this place cost to stay in would be worth it, considering everything else is great already. I plan to travel to El Salvador in the future and will check back, and if the rooms and bathrooms are redone, I would definitely go back.

The location was good. The rooms were spacious and the staff was friendly. The beach was beautiful and clean! The hotel has a good restaurant and good food selection. Great bar! Life guard on duty. Breakfast included was a plus.

Stayed in April 2024

So far

Views

Stayed in March 2024

The water in the sink and shower was salt water.

We loved the view, the rooms were comfortable, staff was attentive and friendly

Stayed in April 2024

The room was clean but tired. The bathroom and sink were very tired. The sink tap sported out water in various directions when turned on. The toilet was very basic. The shower was just in need of a complete renovation. The hot tap came off in my hand. The water had a strange smell and the tiles were discoloured in the areas the water would generally hit the wall. The sign next to the sink telling you to not drink the water is a giveaway there's something wrong. The balcony wall is very low and not really built for safety. On my balcony it was infested with very small ants. The patio doors and surrounding areas all looked and felt very tired. I noticed there were many renovations going on so possibly these things will be dealt with in the near future. Generally I really liked the hotel. It's a shame small fixable items are what let's this hotel down.

On the beach. Great grounds. 5 swimming pools. Breakfast. Attention by the staff.

Stayed in April 2024

Property is undergoing renovations to the public areas. This might be off-putting to some, but it didn't directly affect us per se. Lobby reception area is not air-conditioned and it was very uncomfortable inside while checking in.

The beach and the swimming pools were very nice. Staff were uniformly friendly and helpful. Food was good, nothing exceptional, but priced fairly. Breakfast was included in our rate; we paid for drinks and other meals. Easy access from the nearby international airport.

Stayed in March 2024

The breakfast was include it however it was buffet style but they served it and was not able to add extra portions neither repeat

Cleanliness and friendly staff

Stayed in March 2024

More pillows. Some facilities still need to be refurbished, for example, old pools stll need work.

Breakfast was OK

Stayed in March 2024

More dessert options would have been great

Great location. Beautiful beach, good food and friendly staff

Stayed in March 2024

No avia mucha optiones de comida.

La musica viva

Stayed in February 2024

alittle dated in some suites

property was excellent

Stayed in March 2024

I think the rooms and bathrooms need to be updated.

The staff was very friendly and the place is nice.

Stayed in March 2024

To get any change I need to way to long. For mix drinks, will take to long to be delivery, food servce will take to long looks like is enough staf

Beach was exelent, beutifull

Stayed in February 2024

Nothing

Good

Stayed in November 2023

The reception was not very friendly or welcoming.

The palm trees, the beach and the pool

Stayed in January 2024

It was better than expected

The grounds were nice and they are improving them

Stayed in February 2024