Should include on information sheet about the automatic drying of bath tub and also the quirks of Google maps to get to the Toplice thermal baths.

Location and ambience were brilliant. Staff was exceptional! Best customer service ever. Access to the sauna and pool at sports centre.

Stayed in January 2024

Nothing

The hotel is very cozy and beautiful. The staff are really friendly and very welcoming. The restaurant very good and the food is great.

Stayed in December 2023

Top places

Stayed in December 2023

Ambience, furniture, restaurant and fantastic staff

Stayed in December 2023

The price should be lower i.e. to have better value for money.

Breakfast was excellent, service great...

Stayed in November 2023

The restaurant was closed for two days, bar food at least would have been great, the swimming pool was not at the location but another hotel.

Fantastic location, a beautiful building, a comfortable big room, a good-sized bathroom, and very friendly and helpful staff.

Stayed in August 2023

Breakfast was mediocre, somehow no yoghurt available for the muesli/ cereal. Not quite 10 points.

Great location and „castle“ atmosphere, very friendly and attentive staff. Dinner was outstanding.

Stayed in July 2023

Closed Restaurant Mo & Tu

All !!

Stayed in July 2023

Some small details not really worth mentioning, but one does have rather high expectations of an R&C hotel. Mainly that the quality of the food in the restaurant was not quite up to the level that this hotel promises. Nothing to complain about .. but not noteworthy either (maybe we had been spoiled too much at the R&C Kendov Dvorec where meals were extraordinary); great winlelist, though

This is all about the location. A wonderfully restored castle in a beautiful setting. A compliment to the interior designers - the decor may not be to everybody's liking but the "castle theme (in a modern sense)" is excellently carried out in so many details. Attentive service! Great wine list (and good advice from the restaurant staff regarding the wines, since they are little known outside of Slovenia)

Stayed in July 2023

Beautiful nature, beautiful castle, excellent restaurant

Stayed in April 2023

Incredibly beautiful place! Staff is super friendly and accommodating. Delicious food! Room was very large and comfortable. can’t wait to go back!

Stayed in October 2022

Light coming in the room above and on the sides of the blackout curtains, a few leakages from the roof which were not fixed/painted. At the dinner we overheard the conversation at the next table; there were four people, one of them didn’t eat meat which meant we could not have the meat based set menu, but then also the other three were not allowed to have the set menu. Waiter said that “it is either the whole table or no one as that’s their rule!”.. which we saw as very inflexible and a bit unprofessional perhaps…we understand the situation would be different if only one of the four would want the set menu. However, we loved that they were able to accommodate our dietary requirements and also their homemade ice-tea was lovely.

Stunning location, beautiful castle, nice design, quiet, good breakfast, professional staff, parking close by.

Stayed in November 2022

I booked my stay through booking.com It looks that I booked single room with mistake. By check out hotel charged me additional 130-140€, what I think it is real rip off. I believe that my room has no value of 340€ and I hot very upset. I am not sure if I will ever stay there again.

Hotel and staff are great.

Stayed in September 2022

Wasn't aware in advance that a function would limit the restaurant one night. We would have appreciated advance notice since we needed to find alternative arrangements.

Fantastic suite, staff very helpful and friendly staff ( we arrived increasingly late and they still made sure they fed us!). The island is a lovely tranquil spot

Stayed in August 2022

great place in amazing location

Stayed in July 2022

nothing

Beautifully restored castle. Lush grounds. Great golf course!

Stayed in June 2022

Wonderful location, great restaurant, attentive and friendly staff.

Stayed in May 2022

Food is not great, breakfast options minimal and badly executed. Only one dinner option which is very limited. Only ate there one night, steak came out blue rather than medium and chicken was over cooked and missing the sauce so very dry, disappointing. Limited restaurant options in the area

The location and property are absolutely stunning

Stayed in April 2022

nothing

the hotel is a medieval castle by a lake the view the location , the walks around the lake the stay was really amazing in addition the staff are amazing specially Jovana Novković she was really amazing

Stayed in October 2021

Very, Very nice hotel!

Stayed in August 2021

Service and patio!

Stayed in July 2021

Stillness, history, nature, gastronomy, staff - perfect!

Stayed in June 2021

Our room was way too hot and the air conditioning would not cool it down.

This is a beautiful place to stay, lovely welcome drink on arrival and good coffee for breakfast.

Stayed in June 2023

the restaurant was closed and to start with we struggled to find anywhere to eat. Also background music a bit naff just stick with proper classical.

location was lovely! weather was appalling!😊

Stayed in May 2023