Vršiška 38, 4280 Kranjska Gora, Slovenia
#14 of 20 hotels in Kranjska Gora
Guests' ChoiceBased on 414 hotel reviews
8.4Cleanliness
8.8
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
9.1
Value for money
8.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Soňa
Czech RepublicBreakfast was continental. On the other hand, we got enough food and drinks and we were satisfied with breakfast. I write this because some people prefer bufet breakfast
I appreciate possibility of late arrival around 23:30. Staff was nice. Breakfast was delicious - especially eggs omelette
Stayed in May 2024
Reviewed: 13 May 2024
Audrey
FranceThe location near the mountains and lake Jasna was perfect. The staff was truly amazing (thank you Nikola for making us discover the olive oils). Bedrooms are nice and comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Nico
AustriaThe Pool was closed (no information beforehand) Parking costs € 5. There were about 20-30 parking spots, 5 of them taken. Why charge extra for that? Even for a motorcycle?
Very friendly personal Excellent breakfast Room was clean and spacious
Stayed in May 2024
Reviewed: 3 May 2024
Izabela
PolandWe had to change the room closer to the reception since in our there was very weak wifi. It could be problematic in high season when every room is occupied
Great location, nice room, various choice for the breakfest, very friendly and caring manager
Stayed in May 2024
Reviewed: 26 March 2024
Teyfik
TurkeyGreat hospitality, special thanks to Jadran and Ksenija for their kindness, support and care.
Stayed in March 2024
Reviewed: 24 February 2024
Davor
CroatiaSame and limited selection for breakfast.
Stayed in February 2024
Reviewed: 21 February 2024
Igor
CroatiaNiceest staff that I ever met!
Stayed in February 2024
Reviewed: 27 January 2024
Envera
Bosnia and HerzegovinaNatural
Stayed in January 2024
Reviewed: 23 January 2024
Ana_ina
CroatiaThe rooms are old and need renovation
Breakfast
Stayed in January 2024
Reviewed: 17 January 2024
Marta
CroatiaIn winter, the location can be tricky since it is 7 min walk to ski area (hard to walk from hotel to ski area in ski boots). But in summer, the location is not a problem since it is very close to lake Jasna.
The staff were friendly and helpful. They had ski room to keep skis and boots warm. Breakfast and Sauna were great!
Stayed in January 2024
Reviewed: 8 January 2024
Daniel
SwitzerlandIn the hotel are architectural failure in the building visible. Lets start with the shower, the water tabs are at the opposite side, where the glass window is to have a dry room whilst showering. Thus, makes it impossible to have a right shower. The shower hose is stretched to the maximum, the water goes somewhere else. But not to the person.
The most. We come to the reception. They already had everything prepared. Gave us the feeling to be at home. In the room a personal welcome letter rounded everything to a very good welcome experience.
Stayed in January 2024
Reviewed: 8 January 2024
Marina
CroatiaIt is great that there is plan milk, jam, fruit and cereals, but It would be great to get some more salty vegan food for breakfast, for example tofu and some vegan spread.
It is clean, and staff is very pleasant.
Stayed in January 2024
Reviewed: 1 January 2024
Rachel
United KingdomRoom heating was hard to control (too hot) and we had to open a window- in December - which didn’t seem very environmentally friendly
Location - 5 mins walk (max 8?) to slopes and old town and Jesna lake in the other direction. Amazing view of snowy mountains. Friendly enthusiast staff (made our 10 year old son a toasted sandwich and fries when we arrived late and kitchen staff was closed). Lockers for snow boots etc which was handy. Spa facilities looked good but we didn’t use … Lots of choices for breakfast.
Stayed in December 2023
Reviewed: 30 December 2023
Elod
Hungary-
Great hospitality - the ladies at the reception were very kind and helpful. The staff in the restaurant were also nice. We could resolve some smaller issues with the restaurant bills with mutual respect - I really liked this attitude!
Stayed in December 2023
Reviewed: 4 December 2023
Kristian
SloveniaThe bed was one of the stiffest in my life. you can feel the springs through it - it was actualy hard to sleep in.
The location is great, and the staff is really kind.
Stayed in December 2023
Reviewed: 7 November 2023
Marko
SloveniaThe pool was unavailable as it was under renovation which should be finished by the end of 2023.
Our standard room was spacious with a lovely balcony and view of the mountains. Bed was large and comfortable, the bathroom had a nice large bathtub. Location is great as you can quickly reach the town or walk to Lake Jasna. Hotel staff was very polite.
Stayed in November 2023
Reviewed: 22 October 2023
Leszek
GermanyNice hotel located near the Vrsic pass. Staff is super friendly and helpful. Room was nice and the bed cosy. Great variety for breakfast.
Stayed in October 2023
Reviewed: 27 September 2023
Dmytro
UkraineWiFi didn’t work in the hotel rooms, we asked if that’s possible to fix it, but they never tried I guess. So the only way to connect was to go to the reception.
Very beautiful lake is in about 10 mins walk from the hotel, the stuff was nice, breakfast was very good
Stayed in September 2023
Reviewed: 25 September 2023
Alasdair
United KingdomGood breakfast buffet. Clean, large bedroom
Stayed in September 2023
Reviewed: 23 September 2023
Richard
United StatesLovely hotel with great location on the road to Vrsic Pass. Superb breakfast. Friendly, helpful staff.
Stayed in September 2023
Reviewed: 21 September 2023
Rina
AustraliaRoom was on the 3rd flirt with slanting ceiling. That's what we selected. It was very comfortable.
Stayed in September 2023
Reviewed: 19 September 2023
William
AustraliaGreat base for summer hiking Plenty of parking and only a short walk to restaurants and other facilities
Stayed in September 2023
Reviewed: 12 September 2023
Jonathan
CanadaCold shower.
The staff is very friendly and easy to communicate with. I was happy I could check in past midnight. The breakfast is wonderful.
Stayed in September 2023
Reviewed: 11 September 2023
Rania
FranceThe excellent location near the lake and the staff at the reception ( very nice and helpful)
Stayed in September 2023
Arques, France
Nettetal, Germany
Vieste, Italy
Cherbourg en Cotentin, France
Paterna del Madera, Spain
Ballyvaughan, Ireland
Akcakoca, Turkey
Mackay, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content