The lady on the reception was not so polite.

The hotel is good, location is perfect, clean place.

Stayed in May 2024

Hotel entrance. Nobody told me that main door closed at 11:00 PM and need a key to enter the side gate. I was outside for hours at night until someone open the door from inside.

Location

Stayed in March 2024

The breakfast left lots to wish for; the hot food was warm, not hot. The plates and coffee cups were cold, making the coffee instantly cold. It seems like the hotel is run by very young staff with very little experience; the front desk is only open from 0700 to 2300. After those hours, no one can help you with any issue.

The hotel's location is excellent, with quick access to the highway and many restaurants. I have to say thank you to Mrs. Marisa at the front desk; she tried her best to provide great service, even as she was learning her job.

Stayed in March 2024

For my self it was good

Stayed in March 2024

breakfast could be better

Stayed in February 2024

Very overpowering perfume smell in room, wouldn't clear even with window open

Exceptionally helpful and friendly staff. Good value

Stayed in December 2023

When I came to the room it was 17 degrees and only after a few hours became warm enough. next day the same....

very comfortable hotel, nice rooms, parking...

Stayed in November 2023

The breakfast was very good. The staff is very friendly. Great location.

Stayed in December 2023

The organization of the hotel is out of modern hotel solutions. Security can be better. Breakfast it can be better, and this detail must be better organized.

Very good location in the center of the city, with very pleasant staff. The room is very good. Everything is clean, Parking garage under the hotel in the basement.

Stayed in November 2023

Lack of restaurant

Location and comfortable room.

Stayed in October 2023

The hotel has a central location. The room was large and clean. The breakfast was OK with a limited selection of food. The staff was polite and responsive in all matters.

Stayed in October 2023

Staff very helpful. Free onsite parking. Only 4 minutes drive from Postojna Caves

Stayed in October 2023

They do not serve food besides breakfast, there are not that many places to eat in Postojna away from the cave so it would have been good to be able to get a sandwich or something. The beds were okay, not super comfy but not bad either. We did not have any coffee in our room which was a shame, we had a couple of teabags but more refreshment options in the room would be good.

The location was great for visiting the caves, accessing the restaurants and using the ATMs for cash etc, right next to the post office and a short walk (very uphill) to the train station. Our room was large, clean, quiet and had some toiletries included. The view over the mountains was magnificent at sunset. Very clean. They let us check in at 2pm instead of 3pm which was good as we were very tired and we arrived on Sunday so not much was open. Very good breakfast! Quick turnaround on our laundry and not too expensive. Good selection of booze at the bar!

Stayed in October 2023

It was not a 4 star hotel a good 3 only.The amenities were not to 4 star quality, the reception set up was in the dining area ?? The food a breakfast was not 4 star and we had to ask for replenishment.

Great location nr to all caves Trieste, Venice and Lipica horses. We upgraded to a suite which had a huge living area and a wrap around balcony that had table and chairs We had 2 large screen tvs one in the living room and 1 in the bedroom. We had tea making facilities , a fridge, dining room table and chairs and 3 piece suite.secure parking which was excellent it was worth the additional payment.

Stayed in August 2023

The breakfast could have been more diversified.

The rooms are big, quiet and clean. They have underground parking. The hotel is right in the city center.

Stayed in September 2023

Convenient location if you travel by car. Easily accessable and reasonably priced underground parking. 10 min walking distance to Postojna Cave. The room was exceptionally large and bright with wall to wall windows overlooking the town square (see photo) , very comfortable and clean. Exuipped with all the necessities. Breakfast was good, plenty to choose from. The staff were very friendly and helpful.

Stayed in August 2023

Breakfast was a bit limited. The quality of the food was nothing special, but in total it was fine.

Location was perfect for visting the surrounding caves and for a short trip to the beach.

Stayed in August 2023

No comments

Everything

Stayed in August 2023

Nothing to mention

The room was pleasant, spacious and well-organized. We appreciated its stylish design. The staff helped us come in terms with smart home features. The breakfast provided was enjoyable with a wide variety of cereals.

Stayed in August 2023

The hotel could have been cleaner. There wasn't enough hot water for two people to have hot showers. When it was busy at breakfast staff could have been more attentive. I ate cereal from a plate because despite asking an employee to bring some bowls this didn't happen.

On arrival the man that checked us in was very friendly and helpful. He told us where we could go for lunch, checked that it was open and showed us how to get there on a map. There was a good choice of food at breakfast. Hotel was in the centre of town and the caves were within walking distance. The room was a good size.

Stayed in August 2023

I liked the underground parking with direct access to the hotel. The hotel is well-positioned and it is easy walking distance to nearby restaurants. The rooms are very spacious. The cave and castle are nearby. The staff speaks english very well.

Stayed in August 2023

The room equipment is little bit older, but i would say it is not a big deal or issue. It was clean. It just would look more luxury if the room equipment would be re-newed.

Great staff. Upgrade to higher room due to an issue on origin.

Stayed in July 2023

Nice location and a nice modern hotel. Good room and bathroom. Parking under the hotel and elevator goes everywhere so easy for the luggage

Stayed in August 2023

Room did not have a kettle

Really nice rooms overlooking the town square. Close to restaurants and both the castle and the caves. Friendly helpful staff and a nice area outside to eat gelato and drink. Good breakfast and truly excellent underground parking. We really enjoyed our 2 day stay and will stay longer next time.

Stayed in July 2023