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Reviews of Grand Hotel Portoroz 4* superior – Terme & Wellness LifeClass 4 stars

Obala 33, 6320 Portorož, Slovenia

#13 of 26 hotels in Portorož

Guests' Choice

Review score

Based on 622 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Double Room with Balcony
    • Stayed 1 night

    Everything was a little old

    Room was ok but no view we stayed for 1 night so we didn’t care. Dinner was mediocre, breakfast ok, the location and staff were ok.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Very relaxing
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room with Balcony and Sea View with Thermal Package
    • Stayed 2 nights
    • Submitted via mobile

    I don’t like the fact that they don’t have a loyalty program, even if I visit multiple times a year they have no visibility and therefore don’t expect any complementary upgrades

    I have been visiting this hotel for years the quality is always great the spa is good, sauna is exceptional, staff is friendly

    Stayed in April 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Sea View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Internet

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Wonderful!
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 4 nights

    Everything was really comfortable, employees are very polite and attentive. Breakfast was always tasty and everything very clean and neat. Parking was basically secured, for the beginning of our stay the nearer parking lot was full so they secured us a park spot about 2 km further from the hotel (the staff took us to the parking lot and took us back from it. Also when we wanted to take our car to go places, we just ringed them at the reception and they took us to our car). Really enjoyed out stay!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    Nothing we were satisfield.

    The hotel was nice with perfect location close to the citycenter and beach. The room was nice and clean. The breakfast met expectation - a lot of food / fruits / cake.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It could be better breakfast, no towels for spa!!!

    Portoroz, terme, calm place

    Stayed in April 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights

    very cloudy at breakfast

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night

    The hotel does not have its own parking, so the car has to be driven by the hotel staff to a distant park place for a fee (15 Euros per night). The spa was overcrowded, you could literally not find a free sun bed and it was almost impossible to enter the pool. Additionally, if you forget to bring a towel from your room, they charge you with 4 Euros per towel.

    The hotel has great location on the ''riva'', the rooms and bathrooms are very spacious and clean, good breakfast.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    recomended
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights

    no view in the room

    staff was perfect

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    water in the pool, it was too cold!

    Breakfast was fantastic Lots of choices Lovely piano bar Free birthday cake was a nice surprise

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Special offer - Comfort Twin Room Sauna Relax Package
    • Stayed 2 nights

    Dust on the table in the room is not what you would expect in 4* hotel. Then parking place was charged additionaly at the checkout. I look again and it was very missleading info about parking place.

    Food was really good. Sauna also very big and nice

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Small old room

    Stayed in November 2023

  • Reviewed: 1 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No free parking

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Super relaxing and cozy
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Speaking about terme and wellness I must admit that it was surprising to me the fact that sauna and bagno turco are not included in the price. Secondly at our arrival the water was barely warm, but they solved the problem the day after

    Staff super kind and helpful, they did their best to let me keep the superior room for all the stay despite the fact that I had two different reservations and the second was for a lower level room, so we could enjoy the sunset from our balcony! Amazing breakfast! Very clean!

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    No coffee machine or kettle in the room. Carpets in the room not good for allergies

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Great option with sea view
    • Leisure trip
    • Family with young children
    • Executive Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    - car parking was extra - weird smell in the spa entrance - some of the restaurant staff could have been friendlier -spa didn't offer towels

    - loved the seaside view rooms on the 7th floor - included spa access was great - decent breakfast - great value for price in the area - nice modern rooms - accommodated wish for two rooms close to each other

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    avarage
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night

    I had to pay extra for a parking spot

    Stayed in September 2023

  • Reviewed: 24 October 2023

    8.0
    Nice, but needs refresh
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    A bit outdated rooms and carpets,, busy small elevators, no coffee/tea in the room, AC not working at all (room 523), one wouldn't expect all these at this hotel's level and price

    Great location, perfect pools, lovely breakfast, comfort, nice stuff

    Stayed in October 2023

  • Reviewed: 3 September 2023

    8.0
    Seeview is great choice and gives a balcony seating enjoyable
    • Leisure trip
    • Couple
    • Executive Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Carpets would deserve to be replaced to bring fresher odour to rooms

    Right in the middle of city Walkable everywhere Reachable by bus nearby to Piran You can access also outdoor pool in Hotel Riviera

    Stayed in September 2023

  • Reviewed: 22 August 2023

    9.0
    Perfect place for full relax
    • Leisure trip
    • Family with young children
    • Executive Double Room with Balcony
    • Stayed 9 nights

    Better variation of bathroom disposables

    We are returning to this hotel and hope to return more. The most comfortable beach services at very affordable price, kids center with everyday new attractions, live music every night at cafe CENTRAL downstairs. Tasty cuisine, helpful personnel.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night

    Our bathroom showerhead couldn’t be held up in position, this hotel really need to refurbish some of the facilities.

    Breakfast is great Room is dated but clean Location is great Parking service

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    The Grand Hotel Portorož offers a luxurious and rejuvenating experience, combining elegant accommodations, stunning view
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Hôtel at beachfront with fitness centers, swimming pool, beach. Nice restaurants around Private car parking

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was broken. Room needs refurbishment

    Place

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Everything was OK, the staff was very nice and helpfull. Our kids liked it too.
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View and Balcony
    • Stayed 6 nights

    It is not possible to reserve a parking place. Some things already need maintenance. Not only in the hotel rooms, but also in the common areas. Aesthetic flaws which are already disturbing in a 4-star hotel.

    The beachfront location is perfect, near to the center and the promenade. The breakfast and dinner is delicious. The inhouse wellness with swimming pool and jacuzzi is a good alternative in case of a bad weather conditions. Nearby parking place. The staff is very nice and helpful.

    Stayed in August 2023

Showing 1 – 25

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