Ajyad Street, 99999* Makkah, Saudi Arabia
Based on 250 hotel reviews
4.3Cleanliness
4.8
Comfort
4.9
Location
5.8
Facilities
4.8
Staff
5.9
Value for money
5.2
Free WiFi
4.2
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End of dialog contentReviewed: 29 June 2023
Muhammad
United KingdomThe property is very uncleaned with very old carpet and a lot of dust. Not liveable.
Staff are helpful
Stayed in June 2023
Reviewed: 7 June 2023
Mariyah
United KingdomArrived for umrah during Ramadan and already payed for the hotel room via bank transfer as advised. The lady at reception rudely trying to say there is no booking and trying to make us leave it seems they overbooked. Finally after arguing and a lot of back and forth we get our keys to a room that looks like it hasn’t been cleaned and smells of cigarette smoke.
great location golf carts to take you up the hill
Stayed in April 2023
Reviewed: 6 June 2023
Muhammad
PakistanWalking distance to Harram
Breakfast was not package
Stayed in June 2023
Reviewed: 3 June 2023
Mohsen
United Kingdomdirty carpet, smelly
close to Haram
Stayed in May 2023
Reviewed: 29 May 2023
Sadiq
United StatesWifi
Room
Stayed in May 2023
Reviewed: 28 May 2023
Aurthor
Saudi ArabiaThe room is very small and the washroom is too small. Parking place is not available. Charges are heavy. Not recommended at all.
It is very conjustan. Very costly stay it was.
Stayed in May 2023
Reviewed: 28 May 2023
Azhar
Saudi ArabiaLocation is on uphill. Not good for elderly aged people. No wifi in roof. No drinking water bottle provided. Carpet need to change.
They have Golf cart for uphill move. Water kettle available in room. Coffee and tea sachet provided by them.
Stayed in May 2023
Reviewed: 26 May 2023
Ishaq
Pakistanit,s located on a hill top like road. and it's quite like hiking while returning to hotel. old age persons barely able to climb to reach the hotel.
it's near to Haram. the polo cart for the visitors
Stayed in May 2023
Reviewed: 26 May 2023
Naila
Saudi Arabiacarpet are very disst and also washroom is not clean
cleaning part must b look aftar
Stayed in May 2023
Reviewed: 25 May 2023
Zahid
Saudi ArabiaLift takes too much time. One time we used stairs from 7th floor. It is a bit smelly.
Bathroom toiletries were very good.
Stayed in May 2023
Reviewed: 24 May 2023
Muhammad
United Arab EmiratesCleaning was not as standard
It's ok
Stayed in May 2023
Reviewed: 21 May 2023
Mustansar
PakistanThere shuttle very poor
Distance from Haram
Stayed in May 2023
Reviewed: 11 May 2023
Ahmed
Sri LankaIT IS ON A TOP OF A ROAD LIKE CLIMBING A MOUNTAIN STAFF VERY POOR WHEN I ASK HOW MUCH A BREAKFAST HIS SO CARELESS RECEPTION MORNIN NO BODY THERE WHEN I GONNA CHECK OUT THEY DONT KEEP WATER FOR DRINK EVEN
LOCATION
Stayed in May 2023
Reviewed: 8 May 2023
Mohammad
United StatesRoom chair and table were broken, carpet is so bad and smells very bad. No room service. I have pictures of the furniture and the carpet. I booked two bedroom and they gave me 4 bed rooms. Which I don't like?
I like the location.
Stayed in May 2023
Reviewed: 7 May 2023
Abubacker
Saudi Arabiaif you are below 30 and you know hiking, i mean ready to climb a steep mountain. you can book this hotel.
hotel is good to stay.
Stayed in May 2023
Reviewed: 1 May 2023
Ahmed
PakistanStaff behaviour was cooperative, specially a man his name is OPPU from Bangladesh 🇧🇩
Stayed in May 2023
Reviewed: 1 May 2023
Mustansar
PakistanNo wifi. Rooms overall condition
Short Shuttle service for to pass height
Stayed in April 2023
Reviewed: 1 May 2023
Ahmed
United Arab EmiratesReception staff rude and no proper communication in English language.. amenities were not upto the standard of a 4 star hotel ..no internet connectivity
Location and the golf cart service
Stayed in April 2023
Reviewed: 30 April 2023
Apu
United KingdomCleaning carpet window
Stuff and location
Stayed in April 2023
Reviewed: 28 April 2023
Amir
Saudi ArabiaThe key was not working. after complaining several times they gave the new key. The service was also not good.
As per price the property was good
Stayed in April 2023
Reviewed: 26 April 2023
Thuraya
Qatarnot clean at all and there is bugs
near to haram
Stayed in April 2023
Reviewed: 25 April 2023
Shaikh
Saudi ArabiaHeight and Steep ramp and hilly location No room service in 5 days stay Low internet speed at lobby and no net at room
Near Location to Kaba. Electric car pooling service
Stayed in April 2023
Reviewed: 23 April 2023
Sk
Australiathere was only one person at the reception for check-in. I had to wait for almost 2 hours before I could check in. The gentleman at reception was not very friendly. Didn’t even smile let alone apologise for the looooongggg wait. Every single person waiting to be checked in was annoyed with the lack of service.
the room was tidy
Stayed in April 2023
Reviewed: 22 April 2023
Mohammed
Saudi Arabiaeverything . Specially the Untrained STAFF. She took 45mjns to allot me a Room which was already Booked along with Payment. they Kept me Running with IHRAM-On between TOWER A-B-C
nothing
Stayed in April 2023
Reviewed: 21 April 2023
Anees
United KingdomPayment method seemed dodgy as they asked for a bank transfer. Then they confirmed receipt of the money but they said they received ~ 40 SAR less. So I had to pay at the property. The room would get very humid. The room had damp carpet.
Cheap for the 29th night of Ramadhan
Stayed in April 2023
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