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Reviews of Volcano View

Ruhengeri Road, Ruhengeri, Rwanda

#2 of 12 hotels in Ruhengeri

Guests' Choice

Review Score

Based on 64 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    9.6

  • Value for money

    9.0

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 10, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I was planning to stay one or two nights at Volcano View but ended up staying 5 nights. The rooms are spacious, clean and cozy in a nice house in a residential area. The neighborhood is quiet but yet not so far away from the city center (just a short walk). Isaac and his team have been wonderful hosts. They helped me plan my visits to the Volcanoes National Park and easily arranged transport for the four days I spent there. Everyday my breakfast was on the table at 6am and by 6h30 my lift was ready to take me to the park. I highly recommand this B&B!

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are only 4 or 5 rooms so staying at Volcano View is like coming home. Nice and clean rooms, chill terrace, supernice staff and Isaac - the owner - is very welcoming. We enjoyed our stay here. Thank you for everything!

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The kindness of the women working here The location, close to the entrance of the volcanoes park The bed, big and comfortable Everything is perfect:)

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were quite hard to sleep on

    The hosts were friendly and helpful for booking a hike in the volcano national park (and proposing a packed lunch), felt like a homely place.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly and helpful staff, clean rooms and very nice breakfast.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Fabulous stay before a hike!
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind!

    Friendly staff, modern, clean room with gorgeous bed. Complimentary tea in the afternoon. They made me breakfast at 6am before I had to leave at 6.30am for my hike… just what I needed for a one night stay

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Will come again
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The room is small, utilities are basic (wait 30 minutes for hot water -- but after 30 minutes they were very hot and shower was very pleasant)

    The stuff was very friendly and helpful and made a big effort to make our stay pleasant. The staff helped with arrangements of a trip to the volcanos.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great staff!

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    A feel good place !
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I ate there one evening and not great

    The staff, Diloula and Donna with a special point for Diloula so personable. And they are both very good I like the corner outside to eat and the little sitting room inside. Jojo and Isaac very friendly also

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and calme place to relax for a night, very friendly and helpful staff, thanks a lot!

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, there is some construction going on in the compound and the workers started working between 7 and 8am.

    The hosts were two lovely and welcoming women, they created a very peaceful atmosphere. The home-cooked dinner was very nice, although slightly overpriced. The two dogs on the compound were lovely. The bed was large and comfortable. The hosts were very responsive and accommodating. On the day of our hike, they prepared breakfast very early and gave us some packed food for our hike. Breakfast was good. Location was good.

    Stayed in January 2024

  • Reviewed: December 14, 2023

    10
    Quaint cottage feel with welcoming staff
    • Leisure trip
    • Travelers with friends
    • Superior Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff were very kind and helpful and they always had a beautiful breakfast set up on the front porch for us every morning. It was lovely. Also a tub in the bath! They also cleaned my shoes after a very muddy hike.

    We were visiting friends in Musanze and it was right around the corner from their apartment so very continent for us and right in town. Walkable to things you may need

    Stayed in December 2023

  • Reviewed: September 28, 2023

    9.0
    Felt at home with Jojo and Isaac :)
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The hosts were great!

    Stayed in September 2023

  • Reviewed: September 18, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights

    This was an excellent stay. Everything was even nicer than it appears in the pictures. Everyone was super helpful with arranging activities and transport. Breakfast was delicious and ready very early to accommodate our early-morning hike. Close to center. Would highly recommend staying here. It is a nice home away from home.

    Stayed in July 2023

  • Reviewed: September 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The house is located in a quiet neighborhood, offers nice and clean rooms and all staff members are lovely and ready to help in case you need something.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    9.0
    Welcoming guest house for good price/quality!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very welcoming and helpful to offer different possibilities in the surroundings. The room is very clean and comfortable. They have a cute little dog & when the sun is out you can have breakfast at the terrace.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    9.0
    Good and not overprized stay in Musanze
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Cosy and family like accomadation. Very nice breakfast that one can have on the veranda. Very kind and supportive staff, Isaac the owner takes time to explain possible tours and give tips for travelling.

    Stayed in August 2023

  • Reviewed: July 7, 2023

    10
    Clean and spacious room
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a mixup with another accommodation that we had booked - so we really appreciated that Volcano View had last minute availability for us. The room was clean and spacious, and the staff very kind.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a wonderful stay in this great bnb. The house is really nice, as well as the rooms, but what really stands out is the quality of the staff and the advice they gave me. They organised activities for me on the spot and made my stay in Musanze a great stay! I would recommend staying there.

    Stayed in May 2023

  • Reviewed: February 20, 2023

    10
    Lovely homestay
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    It's really more of a homestay, which I personally appreciated. The host helped me with an excellent last minute trip to the twin lakes on the day of arrival and the two lovely girls working there took excellent care of me during the entire stay. Delicious breakfast and outstanding dinner. Secure parking and as a bonus a lovely dog (stays outside, well groomed, likes pets but is okay if you don't feel like it). All in all, highly recommended!

    Stayed in February 2023

  • Reviewed: January 25, 2023

    10
    Great stay!!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent staff, clean rooms, perfect breakfast. Had dinner in one night ..great meal. Bonus was a friendly dog (lives outside), but we got to take him for a walk one day. Super quiet area of town. Highly recommend.

    Stayed in January 2023

  • Reviewed: January 18, 2023

    10
    Fantastic hosts, fantastic property, perfect location, superb diamond in the rough!
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    it was excellent, perfect for our needs.

    Perfect location as a base for your gorilla trek at Volcanoes national park

    Stayed in December 2022

  • Reviewed: December 6, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunatly, they only accept cash for payment, despite having on Booking they only accept credit cards. We were only told this when we were checking out.

    The rooms were very nice, although one of them was next to the kitchen and so it was noisy very early in the morning. Good breakfast for the price.

    Stayed in December 2022

  • Reviewed: November 6, 2022

    8.0
    Spacious and clean room
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    - The shower didn't have hot water. Unfortunately we were only told at the check-out time that the heater takes 30' to warm up.

    - Spacious and clean room - Good value for money if you plan to stay 1- 2 nights. - Good breakfast - Flexibility to accommodate is for dinner ( not planned)

    Stayed in November 2022

Showing 1 - 25

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