N/A

PEOPLE, garden, food, beds, location - all made my stay exceptional. Everyone was extremely smiling and helpful, it felt like home. I will definitely be back.

Stayed in May 2024

N/A

Helpful staff - Ruth made sure someone picked us up in the middle of night. Our flight arrived late in the evening. Room was comfortable and clean. Lovely mountain view of Kigali

Stayed in April 2024

We very much enjoyed our stay. So much so that we booked another stay for later on during our trip in Rwanda.

Stayed in April 2024

If you wanted to nap during the day there is quite a lot of activity outside (music and children playing). Nights were quiet.

Food and beverage were very good. I grew very fond of the spices African tea. Lots of cool birds that come visit the property!

Stayed in February 2024

Almost every night there is a party with loud music in their restaurant/garden area. So if you want to have an early night-in or rest in your room during the day - that's not a good place for you. During breakfast, staff were hard to find. I had to be very proactive to ask for a menu and get served.

Wonderful hotel - simple but with attentive service and comfortable beds. The friendliest staff were ready to help with anything.

Stayed in March 2024

There was not much to not like, maybe to improve service a bit better have more staff to serve breakfast early. It was 7.30 AM and there was only one staff working in the kitchen, I had to knock on the door to order. Also, there had been a kids party the evening before and in the morning plates etc had not been cleared up.

Very good attentive staff, service with a smile and very helpful.

Stayed in March 2024

Nothing specific

We did enjoy our stay at the Nature Kigali. The hotel is very well managed and the staff is ready to help for everything. Food in the restaurant is good! 15 mins away by car from the airport. Nice and clean rooms. Strongly recommended!

Stayed in January 2024

The smaller room's bathroom could do with improvement of bathroom fittings

Beautiful gardens, friendly staff, parking space, great potential

Stayed in January 2024

The location is really nice in a nice neighborhood with lots of restaurants. Also a shop nearby to arrange internet on your phone. The rooms are nice as well. Breakfast was good and the views from the garden are just stunning.

Stayed in January 2024

nothing

The location, the staff, the food, the beds: all is great! I would recommend staying here. It was the second time that I travelled for work and stayed here. Next time I will come again!

Stayed in December 2023

My only proposal would be to book a room on the other side of the house from the little bar, if you are early to bed.

Divine location, and staff. Brian, the night manager, was wonderful - really attentive and caring, and really made me feel welcome. Great coffee in the mornings, and I had dinner at the guesthouse twice while there, which was delicious. I was extremely impressed with the staff - they were excellent. And what a beautiful view !

Stayed in October 2023

In weekends it's a little bit crowded and noisy.

A very peaceful and Nature surrounded space where you can wake up on birds singing and Nature breathe. A very friendly staff and good food.

Stayed in October 2023

If you have a room over the bar/restaurant, it is noisy until about 11pm, when there is an event.

Beautiful setting. Comfortable bed. Good communication. Staff and breakfast were tremendous.

Stayed in September 2023

Extremely friendly staff, clean and comfortable rooms and good location just a few minutes drive from convention center. Would definitely stay again!

Stayed in July 2023

Nature Kigali was amazing! Hugh and his family were so welcoming and helpful. The property is absolutely beautiful and located in a great neighborhood of Kigali. I will be staying here any time I go to Kigali in the future!!

Stayed in June 2023

The owners of the hotel are always very helpful as well as the service. The hotel is clean, breakfast is delicious. The neighborhood is very green and peaceful. I highly recommend this place for your stay in Kigali.

Stayed in May 2023

I really enjoyed staying at Nature Kigali. The main reason was that the staff there was fantastic. They were so hospitable and really fostered a great experience there. Special shout-out to Brian who was the absolute best, he deserves a raise!!

Stayed in May 2023

None

Lovely place near Kigali city center, with warm family vibes and incredible staffs.

Stayed in May 2023

Nothing really.

Super friendly owners and staff! I felt like I was at home away from home. I was impressed by the cleanliness of the rooms, especially the superior room that I was upgraded to. The owners were at the hotel most of the time and ensured that all guests were comfortable and well settled.

Stayed in May 2023

I am rating my experience a 10, because of the following reason. - I had a late airport arrival at 1am in the middle of the night. Someone was there to pick me up and drive me to the hotel. At no charge! It was covered by the hotel at no additional fees. - when I reached the hotel at almost 2am, someone was waiting for me to check me in. - Wonderful made-to-order breakfast menu - Wonderful, large yard with many seating options, and a nice view of the city - Very quiet location, away from busy streets - 5 to 15 minutes drive to great restaurants and coffee places. I loved these places. - Hot water, well functioning shower. Tooth brush and tooth paste offered, just in case... - Electrical adapter in the room so that I did not even have to find mine! - VERY friendly and efficient, quick staff - It's a family own business and Hugh and Christine will do everything they can to make your stay more than pleasant. Wonderful people. - Last but not least, it was a fantastic value in downtown Kigali.

Stayed in April 2023

The people and the food were all top notch! Lovely garden to relax in after a day's work, WiFi also works well in the garden.

Stayed in February 2023

Quite a lot of lunch and dinner visitors, which is fine but just to be aware. Short walk to the main road but not much there, so basically need taxi or MC taxi to get around. Most rooms are upstairs with stairs access only.

Pleasant small hotel in very nice garden with very friendly staff. Feeling of being in Rwanda. Nice area, type ambassador residences. Good location between centre and airport, and near convention center(by car). Good food served.

Stayed in February 2023

A hidden gem in Kigali….big garden, nice food, nice rooms and very good host.

Stayed in March 2023

I had a a little issue but my room was upgraded. I was really surprised when I was told not to pay extra. that’s really nice

It’s a serene environment. more like a family gathering rather than a hotel. they were homely and nice.

Stayed in March 2023