Avenue de la Production, Gisenyi, Rwanda
#8 of 20 hotels in Gisenyi
Guests' ChoiceBased on 35 hotel reviews
7.3Cleanliness
8.1
Comfort
7.5
Location
8.5
Facilities
6.9
Staff
8.5
Value for money
7.9
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 10 April 2024
Henk
NetherlandsThe kitchen would be indian-american-rwandan. It was not, They didn't have much other food than brochettes, but these were very tasty. Room was small. Matrass too hard. We booked a comfort room, but got a simple cheaper one. Staff was not very helpfull. Breakfast okay, but simple: eggs, bread and coffee. We expected better thab we got at Maddy's. Payment of all three days when checking-in is quite exceptional. We left after 2 days leaving the payment for 3 days as it was. For us: enough is enough and we don't recommend.
The veranda of the restaurant
Stayed in April 2024
Reviewed: 9 February 2024
Angela
RwandaMy only problem this time was that the mattress was quite hard. But their other rooms are more comfortable.
I love coming to Maddy’s Kitchen for an inexpensive stay with just what I need. Their breakfast is very nice and included in the price. Their grilled fish was excellent. They have a pleasant garden outside and the location is perfect for getting to the beach.
Stayed in February 2024
Reviewed: 31 January 2024
Sean
MaltaEverything was fine
Simple but has everything
Stayed in January 2024
Reviewed: 31 October 2023
Wolfgang
GermanyNice terrace for breakfast and work (if you have to). Good location, 10 mins walk to the beach bars and restaurants (Lakeview, Saga Bay, Tam Tam).
Stayed in October 2023
Reviewed: 29 August 2023
Roelof
South AfricaBasic breakfast but nice
Stayed in August 2023
Reviewed: 24 August 2023
Sophie
FranceProche de la route
Proche des restaurants et bar
Stayed in August 2023
Reviewed: 18 July 2023
Kenneth
ThailandNo fan.
Good staff.
Stayed in July 2023
Reviewed: 9 March 2023
Frank
JapanGood location
Stayed in March 2023
Reviewed: 3 March 2023
Mira
United KingdomThe room was listed on booking.com as having 2 double beds but it only had one. The shower was only luke warm
The staff were extremely friendly and helpful. They really went out of their way to help you
Stayed in February 2023
Reviewed: 26 February 2023
Angela
RwandaThere was no breakfast, but they did offer to help us order delivery. The bathroom in one of the rooms was not working properly, but it was dealt with quickly.
The location is excellent, especially for the price. The garden was very pretty and the room was just enough. The beds were very comfortable, with no mosquitos in the room. They were very accommodating, even allowing us to check out later then the usual time.
Stayed in February 2023
Reviewed: 14 February 2023
Angela
Germanyno breakfast or other food available at the time of our travel (Jan 2023), very. ear to the busy main road
spacious room and bathroom, good shower
Stayed in January 2023
Reviewed: 10 January 2023
Faith
BelgiumRoom number was written by pen on a leather key ring so couldn't see my room number. No restaurant for coffee in the morning! You have to go somewhere else for breakfast.
The room was clean and spacious with a mosquito net. Quiet area so nice to relax.
Stayed in January 2023
Reviewed: 9 January 2023
Sonja
GermanyThe wifi doesn‘t work always
We spent there 7 nights and it was an amazing stay. The view over the Lake Kivu and the garden was so beautiful. Also the hotel, it was very clean and we had a very nice room. Also the staff was very kind and helpful. I‘d love to come back again.
Stayed in January 2023
Reviewed: 27 July 2022
Jm
United KingdomA great place with great staff who would do anything to help in every shape or form.
Stayed in July 2022
Reviewed: 20 February 2024
Wenura
RwandaLack of response from staff. No light in the stairwell. When asked tissues it was not available. I had to ask few times for toilet paper roll. Breakfast was served at 08:30 and it was only an omelet and plate of few fruits. Bathroom was flooded.
Location was excellent. Facilities were maintained well
Stayed in February 2024
Reviewed: 29 November 2023
Multiformeingegno
ItalyPretty barebones room. The whole place is full of mosquitos. Outside and inside the room, especially the bathroom as the shower head was leaking water even if closed off. The mosquito net is quite small, and had a few yellow spots… Staff seemed annoyed to have to deal with guests. In the evening there was very loud music until late, that could very much be heard from the room. No water provided. WiFi pretty unreliable and spotty. Price was alright but the experience very poor. They couldn’t arrange a pickup from the Rubavu bus park (which is 10 mins away).
Check-in was pretty smooth and they had a card reader which is always a plus in Rwanda. It’s very close to the lake. Comms on WhatsApp were quite good.
Stayed in November 2023
Reviewed: 19 March 2023
Henrik
NetherlandsWe booked last minute, hoping for dinner and breakfast since 'kitchen' is so prominently in the name. Kitchen was closed however!
Low price.
Stayed in March 2023
Reviewed: 2 March 2023
Claudia
ItalyThere is no food at the moment but places nearby. Very loud music early in the morning.
The place is very calm and the owner is very accomodating. It is close to the lake side, far from the city noise, with nice walks around. It is clean and from our bright room we could see the lake and the beautiful garden were you can spend some nice time. Overall a very good stay!
Stayed in March 2023
Reviewed: 20 February 2023
Oskar
United KingdomAll great, highly recommended 👌😊
Stayed in February 2023
Reviewed: 27 November 2022
Mugerwa
UgandaNice view to the lake
Stayed in November 2022
Reviewed: 4 October 2022
Maayan
IsraelToo tiny room, noisy, not very clean, and the hanger in the shower was broken.
The garden, location, staff, hot water in the shower, breakfast
Stayed in September 2022
Reviewed: 17 August 2022
Axel
GermanyThe staff is adorable, breakfast is good and they serve excellent fish as well as Indian dishes. Owner Blake is an easy-going guy and a good source of information about the region including the DRC. I stayed for three nights, felt perfectly accommodated and had a good time. Ask for a room with lake view.
Stayed in August 2022
Reviewed: 15 August 2023
Marisemal
South AfricaThere are no comments available for this review
Stayed in August 2023
Reviewed: 6 February 2023
Ian
United KingdomThere are no comments available for this review
Stayed in February 2023
Showing 1 – 25
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