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Reviews of Maddy's Kitchen and Accomodation

Avenue de la Production, Gisenyi, Rwanda

#8 of 20 hotels in Gisenyi

Guests' Choice

Review score

Based on 35 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.5

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 10 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The kitchen would be indian-american-rwandan. It was not, They didn't have much other food than brochettes, but these were very tasty. Room was small. Matrass too hard. We booked a comfort room, but got a simple cheaper one. Staff was not very helpfull. Breakfast okay, but simple: eggs, bread and coffee. We expected better thab we got at Maddy's. Payment of all three days when checking-in is quite exceptional. We left after 2 days leaving the payment for 3 days as it was. For us: enough is enough and we don't recommend.

    The veranda of the restaurant

    Stayed in April 2024

  • Reviewed: 9 February 2024

    7.0
    A great short stay as always, it’s why I keep coming back!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My only problem this time was that the mattress was quite hard. But their other rooms are more comfortable.

    I love coming to Maddy’s Kitchen for an inexpensive stay with just what I need. Their breakfast is very nice and included in the price. Their grilled fish was excellent. They have a pleasant garden outside and the location is perfect for getting to the beach.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    Simple but has everything

    Stayed in January 2024

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Nice terrace for breakfast and work (if you have to). Good location, 10 mins walk to the beach bars and restaurants (Lakeview, Saga Bay, Tam Tam).

    Stayed in October 2023

  • Reviewed: 29 August 2023

    8.0
    Good stay close to Rubavu
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights

    Basic breakfast but nice

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Correct
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Proche de la route

    Proche des restaurants et bar

    Stayed in August 2023

  • Reviewed: 18 July 2023

    7.0
    A very welcoming place . We were the only guests so it was very quiet.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    No fan.

    Good staff.

    Stayed in July 2023

  • Reviewed: 9 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in March 2023

  • Reviewed: 3 March 2023

    8.0
    Great staff and lovely garden
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was listed on booking.com as having 2 double beds but it only had one. The shower was only luke warm

    The staff were extremely friendly and helpful. They really went out of their way to help you

    Stayed in February 2023

  • Reviewed: 26 February 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    There was no breakfast, but they did offer to help us order delivery. The bathroom in one of the rooms was not working properly, but it was dealt with quickly.

    The location is excellent, especially for the price. The garden was very pretty and the room was just enough. The beds were very comfortable, with no mosquitos in the room. They were very accommodating, even allowing us to check out later then the usual time.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    6.0
    Good place but has some short comings
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    no breakfast or other food available at the time of our travel (Jan 2023), very. ear to the busy main road

    spacious room and bathroom, good shower

    Stayed in January 2023

  • Reviewed: 10 January 2023

    7.0
    Nice 1 night stay
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room number was written by pen on a leather key ring so couldn't see my room number. No restaurant for coffee in the morning! You have to go somewhere else for breakfast.

    The room was clean and spacious with a mosquito net. Quiet area so nice to relax.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The wifi doesn‘t work always

    We spent there 7 nights and it was an amazing stay. The view over the Lake Kivu and the garden was so beautiful. Also the hotel, it was very clean and we had a very nice room. Also the staff was very kind and helpful. I‘d love to come back again.

    Stayed in January 2023

  • Reviewed: 27 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    A great place with great staff who would do anything to help in every shape or form.

    Stayed in July 2022

  • Reviewed: 20 February 2024

    3.0
    Ok for solo purposes but definitely not a place for families.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of response from staff. No light in the stairwell. When asked tissues it was not available. I had to ask few times for toilet paper roll. Breakfast was served at 08:30 and it was only an omelet and plate of few fruits. Bathroom was flooded.

    Location was excellent. Facilities were maintained well

    Stayed in February 2024

  • Reviewed: 29 November 2023

    4.0
    Barebones accommodation. Staff doesn’t seem to care too much about clients’ experience
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Pretty barebones room. The whole place is full of mosquitos. Outside and inside the room, especially the bathroom as the shower head was leaking water even if closed off. The mosquito net is quite small, and had a few yellow spots… Staff seemed annoyed to have to deal with guests. In the evening there was very loud music until late, that could very much be heard from the room. No water provided. WiFi pretty unreliable and spotty. Price was alright but the experience very poor. They couldn’t arrange a pickup from the Rubavu bus park (which is 10 mins away).

    Check-in was pretty smooth and they had a card reader which is always a plus in Rwanda. It’s very close to the lake. Comms on WhatsApp were quite good.

    Stayed in November 2023

  • Reviewed: 19 March 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We booked last minute, hoping for dinner and breakfast since 'kitchen' is so prominently in the name. Kitchen was closed however!

    Low price.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There is no food at the moment but places nearby. Very loud music early in the morning.

    The place is very calm and the owner is very accomodating. It is close to the lake side, far from the city noise, with nice walks around. It is clean and from our bright room we could see the lake and the beautiful garden were you can spend some nice time. Overall a very good stay!

    Stayed in March 2023

  • Reviewed: 20 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    All great, highly recommended 👌😊

    Stayed in February 2023

  • Reviewed: 27 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Nice view to the lake

    Stayed in November 2022

  • Reviewed: 4 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Too tiny room, noisy, not very clean, and the hanger in the shower was broken.

    The garden, location, staff, hot water in the shower, breakfast

    Stayed in September 2022

  • Reviewed: 17 August 2022

    9.0
    Relaxed and authentic alternative to the big hotels in Gisenyi. Totally recommended!
    • Business trip
    • Solo traveller
    • King Room with Lake View
    • Stayed 3 nights

    The staff is adorable, breakfast is good and they serve excellent fish as well as Indian dishes. Owner Blake is an easy-going guy and a good source of information about the region including the DRC. I stayed for three nights, felt perfectly accommodated and had a good time. Ask for a room with lake view.

    Stayed in August 2022

  • Reviewed: 15 August 2023

    7.0
    Good
    • People with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 6 February 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 25

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