Based on 94 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
9.0
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 4 March 2024
Futoshi
JapanNo safety box
There is omlet and fruits and mix juice
Stayed in March 2024
Reviewed: 29 February 2024
Dilianasx
BulgariaBuildind work around - but will finish soon :)
The location
Stayed in February 2024
Reviewed: 5 February 2024
Tobi
NigeriaThe hotel was nice and clean and they had a nice pool. Staff were nice and friendly as well. The location is very close to the city centre and restaurants so commuting around waa easy and they offered free airport shuttle service which was very nice.
Stayed in January 2024
Reviewed: 21 November 2023
Gideon
NigeriaInsufficient lighting in the room.
Courteous and welcoming staff - Benita and the other front desk officers, in particular. Location, free airport shuttle service, price.
Stayed in November 2023
Reviewed: 14 November 2023
Mybk
United StatesThey image of the room and size should match the image on the website.
Excellent breakfast
Stayed in October 2023
Reviewed: 15 October 2023
Jeannette
GermanyWe got a great room with view to the pool and city We had much space, so we loved to stay there longer. It was very quiet Around the hotel are many restaurants, where you get coffee and food. It’s near the airport-with free shuttle, the new stadium and easy with boda boda into the city.
Stayed in October 2023
Reviewed: 27 September 2023
Halefom
United StatesNothing only the shower is a little thight.
The area is good for things you need just walk.
Stayed in September 2023
Reviewed: 13 September 2023
Gideon
NigeriaLack of Buffet breakfast spread and only 3 TV channels working
Positive Staff attitude, in-house sauna and massage services
Stayed in September 2023
Reviewed: 27 August 2023
Abbas
United Arab EmiratesPremises were nice
I feel comort during my stay
Stayed in August 2023
Reviewed: 11 August 2023
Olvis
United StatesThe room and the bathroom are very small. The parking was very close to my room.
The staff are very professional, very nice and very helpful. The location is good because it's not far from the airport. The food was good.
Stayed in July 2023
Reviewed: 10 August 2023
Muriel
BelgiumBetter ask a room on the swimming pool side vs. street side
Nice swimming pool The best hotel we have had in Rwanda Very friendly and helpful personnel Reasonnable prices at restaurant Free shuttle to airport Good breakfast Located in nice Area with small shops
Stayed in August 2023
Reviewed: 8 July 2023
Sarah
New ZealandThe location was quite far out from the central city, however the hotel driver did a great job helping us to get places.
The staff were extremely helpful and accommodating.
Stayed in June 2023
Reviewed: 7 July 2023
Olvis
United StatesThe size of the room and bathroom
The customer service and staff were very helpful and professional
Stayed in July 2023
Reviewed: 12 June 2023
Christopher
United StatesVery nice place. I will definitely return. Soap tray needed in the shower as well as body wash needed There are soap bars. Breakfast was okay but not really breakfast. I prefer a breakfast with eggs and dairy products, pancakes, etc. The breakfast there was more like lunch and dinner. There were hard boiled eggs, therefore, that helped. Scrambled or omelettes would have been preferred. Also the coffee is instant. I prefer coffee made in a coffee or espresso machine. Good news is that there is Java House within waking distance. The staff was great! When I informed them that the room was lacking in wall outlets, they gave me an extension bar and they allowed for a late checkout at no charge. I would return to this hotel.
Stayed in June 2023
Reviewed: 4 May 2023
Hussein
NigeriaNothing really.
The staff are lovely and accommodating. The environment is cool and calm. It’s a lovely place to visit again.
Stayed in April 2023
Reviewed: 15 April 2023
Martin
GermanyThe airport shuttle was very easy and quick. We were greeted at the exit with a sign. The hotel has a nice little garden and a pool. The food that you can order was good, breakfast quite ok.
Stayed in March 2023
Reviewed: 12 March 2023
Gathoni
KenyaNothing
Very friendly & professional staff, facility clean and environment relaxing. Relatively quiet and relaxing. On site restaurant with decent meals
Stayed in March 2023
Reviewed: 4 March 2023
Claire
NetherlandsNice pool, friendly staff
Stayed in March 2023
Reviewed: 27 February 2023
Simone
Austriaeverything was great, maybe to take into account is that is also an event place so might become a bit lively in the evenings.
Nice hotel, clean and helpful staff with Swimmingpool and breakfast. Airport transport included!
Stayed in February 2023
Reviewed: 11 February 2023
Hotels
UgandaNOTHING
EVERYTHING
Stayed in January 2023
Reviewed: 7 January 2023
Ovesten
NorwayThe breakfast could have had been more varied. I ate toast, omelet and sausage every day. It was good, but would loved to had something more to choose.
The breakfast was ok, the location was good. Quiet area close to the bars and restaurants. I got a good deal at booking.com so I got very good value for the money here.
Stayed in January 2023
Reviewed: 3 January 2023
Torsten
BelgiumGood free airport pickup, friendly staff, nice room, restaurant on site
Stayed in December 2022
Reviewed: 16 December 2022
Kees
NetherlandsNothing
The helpful people and the free airchuttel. The swimming pool and the changing breakfast
Stayed in December 2022
Reviewed: 18 October 2022
Lauraine
ZambiaThe food Room 103 has a blocked shower drainage Poor Wi-Fi connectivity
Friendly staff Clean rooms Lovely terrain
Stayed in October 2022
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