Beach Road, Gisenyi, Rwanda
#11 of 20 hotels in Gisenyi
Guests' ChoiceBased on 102 hotel reviews
7.1Cleanliness
7.6
Comfort
7.4
Location
8.7
Facilities
6.9
Staff
8.4
Value for money
6.8
Free WiFi
7.3
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End of dialog contentReviewed: 4 March 2024
Alice
CanadaPut mosquito nets
Staff are very friendly , going any length to make sure you are okay , the location is good , the breakfast was exquisite. It has a swimming pool as well …
Stayed in March 2024
Reviewed: 22 February 2024
Rajapaksha
RwandaBathroom facility need to improve, shower area
we already recommended for this place for friends and looking forward to visit again
Stayed in January 2024
Reviewed: 5 January 2024
Sarah
GermanyStaff wasn't able to find our booking at first, and once we checked in the rooms seemed to not be ready (towels missing, no soap, lamps without shades). There are no shower curtains so the entire bathroom is flooded. The rooms are dark and the design not very modern. High noise level from neighbouring party locations.
We liked the proximity to Lake Kivu, the green garden around the pool and the breakfast buffet.
Stayed in December 2023
Reviewed: 1 January 2024
Ruzindana
RwandaCleanness, especially the swimming pool
Breakfast
Stayed in December 2023
Reviewed: 31 December 2023
Shema
RwandaOrganise some suggestion where to visit in Rubavu and around to customers
Stayed in December 2023
Reviewed: 2 December 2023
Denny
United StatesMole in the bathroom
Showers, bed and view
Stayed in November 2023
Reviewed: 18 September 2023
David
United KingdomDespite what is said on booking.com I do not believe any rooms have air conditioning. Not that you really need it.
The location is quiet. Food in the restaurant is good.
Stayed in September 2023
Reviewed: 15 August 2023
Ziya
United KingdomRooms could do with a makeover
Overall nice place
Stayed in August 2023
Reviewed: 10 August 2023
Luca
South AfricaThe facilities
The staff and food
Stayed in August 2023
Reviewed: 29 June 2023
Muyenzi
Rwandalake kivu
Stayed in June 2023
Reviewed: 20 December 2022
Francis
NetherlandsNo working gym, plain breakfast, inconsistent warm water for showers
Friendly staff, nice location
Stayed in December 2022
Reviewed: 9 October 2022
Victoria
RwandaTo have hair dryer in the rooms and air conditioners.
Good. Attendants were helpful and very courteous.
Stayed in October 2022
Reviewed: 15 September 2022
Oluwaseun
NigeriaNo spa facilities
Great place and awesome restaurant staff
Stayed in September 2022
Reviewed: 30 August 2022
Mugabo
RwandaThe lights in the room were not good. Electrician should check it out
Calmness and respect from staff
Stayed in July 2022
Reviewed: 20 August 2022
Sunday
RwandaVery expensive at the price payed
Swimming pool very ok. But the hotel was too expensive
Stayed in July 2022
Reviewed: 3 August 2022
Patricia
RwandaI think the breakfast can be improved with more variety like oats porridge ( instead of soup only), more cereal options and variety for kids ( sausages, pancakes, french toast etc). The pool was cleaned for a whole day on one of the days. Pools should be cleaned at night when guests are sleeping otherwise it is a loss of one good day to swim.
I generally liked the rooms. Water was always hot, beds very comfy and bathtub was good with hot water every morning and evening.
Stayed in July 2022
Reviewed: 29 July 2022
Elena
ItalyThe bathrooms are old, and not very clean, the pool was not adequately maintained and internet was shaky throughout the structure - no connection on the terrace, and in the garden.
The property is nicely located in Gyseni, has a beautiful garden and the rooms are very spacious and with a big terrace. The bedsheets were clean, and breakfast abundant, but not very diverse. staff were very kind and available to support.
Stayed in July 2022
Reviewed: 6 June 2022
Mbong
Democratic Republic of CongoThe double room we were given appeared small.
Well located hotel in Gisenyi located a few meters away from Lake Kivu. We enjoyed the hotel's large and captivating garden which has lots of trees and birds. Same for the balcony of the room we were given which was spacious and opened to the garden and lake Kivu. The breakfast was great.
Stayed in June 2022
Reviewed: 30 May 2022
Chris
United Statesquite area
great view
Stayed in May 2022
Reviewed: 7 May 2024
Julia
Belgium- no fitness centre while it is advertising that there is one - booked two rooms and none had warm water - outdated rooms for the asked price
- great location - friendly staff
Stayed in May 2024
Reviewed: 29 January 2024
Sandra
CanadaNice
Nice
Stayed in January 2024
Reviewed: 27 January 2024
Umurerwa
RwandaWe didn't get a room we booked and we're made to stay out for 4 hours waiting for a room to be available which wasn't even what we booked
Location, fish
Stayed in December 2023
Reviewed: 30 December 2023
Ntakiyimana
KenyaThe room Was substandard and the price way above the standard. And overglcharge
The location
Stayed in December 2023
Reviewed: 28 December 2023
Crepin
RwandaBreakfast was good
The room was smelling.... humidity Painting was ongoing during festive seasons
Stayed in December 2023
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