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Reviews of 2000 Hotel Downtown Kigali This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu, Kigali, Rwanda

#24 of 74 hotels in Kigali

Guests' Choice

Review Score

Based on 1045 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 19, 2024

    7.0
    Value for money , breakfast area can be improved . Rooms are good and big , clean .
    • Business trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast could be batter , breakfast room is not impressive .

    Good big rooms , good bed sheets bathrooms

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air con

    Staff were great

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Options in menu

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Excellent. Staff so friendly and helpful, nothing was too much to ask. I loved the breakfast and the room was huge. Staf
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything

    The staff were incredibly hospitable and really helped organise my time in Kigali. Nothing was too much for the staff, they were kind and approachable. I have booked to come back just because of the staff

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 8 nights

    breakfast because it was more asian

    Friendly personal

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location: in the city center

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Happy experience
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great facility

    Room service and friendly staff

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Central location

    Stayed in February 2024

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 2 nights

    I didn't get to meet a favourative staff - Mohammed

    Pick-up and drop-off

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    It was very nice, location was good and staff were cordial.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby had smell of cigarette

    Room was very comfy.

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I really enjoyed my stay, and the staff were very friendly & helpful.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    I enjoyed my stay and will consider a return.
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 5 nights

    Noise from the on-going construction in the neighborhood- offcourse it is temporary and outside the hotel control.

    The pick up from the Airport was well organized and on time, same as back to the airport on departure. The driver was extremely friendly and helpful. The Manager, one Francis was very helpful in assisting with booking and airport transfer and provided information when required. I remember Diana and the staff at the reception, and restaurant being very helpful.

    Stayed in March 2024

  • Reviewed: April 18, 2024

    8.0
    Staff were all very pleasant and accommodating. Would stay again.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No hand towels Not enough toilet tissue Toilet malfunctioned

    Breakfast was ok

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of mosquitos in the room

    facilities, services and the room

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    The property has an amazing staff, went out of their way to celebrate my friends birthday with a big cake and class of wine.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Stayed here at the beginning and end of our trip to Rwanda. Wonderful hotel.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Great location and helpful and friendly staff.

    Stayed in March 2024

  • Reviewed: April 7, 2024

    7.0
    Useful for a quick stay
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old facilities Windows aren’t glazed or doubled glazed so you’ll hear a lot of noise from outside especially the nearby construction

    Great hotel in the center

    Stayed in February 2024

  • Reviewed: April 4, 2024

    7.0
    Good location, friendly staff, very nice view, good breakfast, a bit noisy.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights

    The windows were a bit broke and because of a big building site close to the hotel it was sometimes quite noisy.

    The location, the view, the very friendly staff.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Beautiful and value for money
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was sometimes noisy

    Staff was very friendly and professional

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    I had a great time and liked it
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    The breakfast was great and the location was good.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    The Bamboo Restaurant is excellent, the location of the hotel is good and the staff there are friendly and thoughtful.

    Stayed in April 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very warm and welcoming staff

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Comfortable
    • Business trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 20 nights

    Wifi was connected without internet but they recovered quickly!

    Staff area all kind and friendly. Especially staff at the restaurant are nice. I enjoyed good breakfast everyday :) @Clememtine

    Stayed in March 2024

Showing 1 - 25

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