Unfortunately the option"Ocean View" of my room was not nice. It was more a "technical area view". So no real added value to pay more. It was the second time this year I stayed at Radisson. Both time there was a water pression issue in the bathroom . No parking available for time being...

Location near the city center of Saint Denis. Good breakfast buffet .

Stayed in May 2024

The spider i found in the ironing room!

The staffs were helpful and the hotel is found in a prime location.

Stayed in May 2024

We chose an ocean view room as opposed to an inner view room, we did see the ocean, but through the rooftop in front of our window with all the air-conditioning units! We did ask to change room, but the hotel was full, but for our last night it was fine. Breakfast was disappointing - not a great choice and average quality for a four star establishment. For example the sausages were inedible, scrambled eggs were like a soup and very dry croissants.

We chose the hotel so that we didn't have to drive too far the next day to leave as we had an evening flight. The hotel organised a late check-out which was great so that we could enjoy our last day. Nice large swimming pool.

Stayed in May 2024

Nothing

The view. Well situated. The courtesy of the staff, their service The breakfast.

Stayed in April 2024

Lack of knowledge or proper explanation/guidance and assistance from reception team on how to move around and how to get from hotel to places of interest.

Stayed in April 2024

A few teething problems. Much prefer small bottles of shampoo etc to large cannisters that spray all over the place. Small bottles have much more of a personal touch. It was also irritating that as soon as you checked out, you could no longer get wi-fi- even in public areas of the hotel. Taxis are way too expensive- you shouldn't recommend. Bus much, much better

Loved the fact that the hotel was brand new. Staff very helpful. In a very good location

Stayed in March 2024

We have booked 2 rooms. There was a complimentary water in one of them only, beach towel as well, one piece for room.

Great location, tidy and new equiped hotel, nice staff.

Stayed in February 2024

Perfect location at the seafront. Restaurants in close walking distance. Modern design, bar and restaurant. Front desk staff were very helpful under the direction of manager Natalie.

Stayed in February 2024

Room was only available late and they would not give it earlier (even if free) unless we paid an extra 80 euros We also asked for some advice on what to do / see in La Reunion and the staff would not know

The bedroom was great, spacious, with a great view !

Stayed in December 2023

Disappointed with the room. It was supposed to be a superior sea view room but our room was not ready when we arrived. We had to wait an hour. Finally they gave us a room but it was standard with no sea view ( I know I was offered a standard room because just for the curiosity I booked a standard room for my daughter and the room was exactly the same which was offered to us) The hotel is still under construction. Hopefully it will be better when it's complete.

Staff was friendly. The food was nice.

Stayed in November 2023

Nothing. It was as good as it could be.

Great choice of dishes. Well presented. More than enough to eat.

Stayed in December 2023

A bit expensive for the offer

Location

Stayed in November 2023

The restaurant has a long way to go. It might be because the staff is new. I had to return my drink because it wasn’t what the menu promised. Then the dinner was overcooked (fish casserole). The waiters asked me about food orders before asking about my drink order…. Small things that make the experience not too great because guests expect fine dining experience as advertised

The people, the reception team gives world class service. They are so helpful. Helped me with bookings of activities and recommendations for transportation around the island The breakfast has a wide spread of section of food They have a cafe in the hotel, for quick easy meals- there is no need to have the expensive hotel lunch Location is perfect, close to bus stops and restaurants and short walk 10-15min from shops, museums and parks

Stayed in December 2023

No omlette station for breakfast. I was allocated a room with view on work going on and scavanger truck. It was a busy road and lots of noise from vehicle passing by.

Beautiful lobby, nice rooms and great location.

Stayed in December 2023

Great staff , well situated,

Stayed in December 2023

Room not soundproof could hear the noise from bar and pool. No hotel parking. Hotel system still buggy it seems.

Cleanliness Helpful staff Restaurant dishes

Stayed in November 2023

Probably should have waited some more for completion of works before welcoming clients. Telephone not working in rooms, no room service, finishing works still ongoing, limited restaurant capacity.. it was not our usual 'radisson experience' inspite of the genuine effort from the staff.

Very considerate staff going out of their way to help even if some are still on training. Hotel is not yet fully open and functional but is promising. Had a good time in swimming pool with kids. Pleasant ambience/deco in reception, restaurant and rooms.

Stayed in November 2023

The slow response about issue of compensation of room with breakfast & no breakfast. Still no answer today.

The accessible facilities were of very good std

Stayed in November 2023

We had some difficulty checking out as it seemed we were charged twice in my credit card. But the staff were very friendly and helpful and got it sorted out.

Great location. Easy walking distance to restaurants and shopping. Nice view of the ocean. Although we didn’t use it there was parking.

Stayed in October 2023

The cocktails were sometimes good, mostly, just okay, depending on who prepared them. Not all staff are trained in drinks crafting. The menu at the restaurant was not very vast, more choices should be available.

The hotel is situated in a nice locality. The staff are extremely helpful and attentive. The hotel was new so it was very clean and well maintained. The rooms were neat and very comfortable. The breakfast was really good, and the variety of food and beverages was impressive.

Stayed in November 2023

See above… it will be lovely soon!

Hotel unfortunately not finished yet… great place, good location, nice building, excellent style… but still a bit of a construction site with very friendly staff on training!

Stayed in November 2023

Brand new hotel with excellent front office staffs at reception and very close to shops and restaurant

Stayed in April 2024

Location Excellent and Hotel recently renovated . Close to shops and restaurant Also the front office staffs was excellent and very helpful

Stayed in April 2024

Lack of variety in breakfast Shortage of some food items

Cleanliness Location

Stayed in April 2024