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  4. Reviews of Crowne Plaza Doha West Bay, an IHG Hotel

Reviews of Crowne Plaza Doha West Bay, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

61 West Bay Lagoon Street, 21336 Doha, Qatar

Review Score

Based on 370 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    We enjoy our stay highly recommended
    • Leisure trip
    • Group
    • Deluxe King or Twin Room
    • Stayed 1 night

    Nothing

    The Room, dinner and breakfast

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Wonderful
    • Couple
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great Location Good breakfast

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Nice Qatar National Day weekend visit
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The breakfast was delightful, and the rooms were not only nice but also spacious and impeccably clean. Moreover, the staff were incredibly friendly and accommodating.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Really enjoyed and highly recommended
    • Leisure trip
    • Family with young children
    • Club Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location, clean, stuff everything was good

    Stayed in December 2023

  • Reviewed: December 18, 2023

    9.0
    Professional, and well located 5 Star Hotel in West Bay.
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights

    Not applicable.

    I was helped to move room on my 3rd night by an extremely helpful Indian Gentleman, due to a lot of noise on both sides of my room on the 2nd night. The Gentleman in charge moved me to an end of corridor room, and I was grateful to sleep well before I flew home.

    Stayed in November 2023

  • Reviewed: December 17, 2023

    9.0
    awesome and will return again.
    • Business trip
    • Group
    • Deluxe King or Twin Room
    • Stayed 2 nights

    nothing that comes to mind except an issue with the bathrom door not closing but that wasnt an issue.

    location was easy to access and the area around is great for walking and cafes around are awesome.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    10
    Great location, nearby most attractions, good value and food.
    • Leisure trip
    • Couple
    • Deluxe Two Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wrong booking when arrived. Could have informed on booking that one nihjt would only be fish for dinner do not eat fish.

    Good Hotel friendly personnel good location late booking out

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room with Lounge Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Old style furniture.

    Location, parking , breakfast

    Stayed in November 2023

  • Reviewed: November 29, 2023

    9.0
    Nice and clean place
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    ——-/

    Everything

    Stayed in November 2023

  • Reviewed: November 24, 2023

    10
    It was excellent journey.
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room , the view ,the service , the value.

    The hotel in prime location , everything close to me.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    8.0
    Good place to stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    GYM Restaurant Space of Shower area

    Staff Room space and ceiling height Top most sea view Sleep quality

    Stayed in November 2023

  • Reviewed: November 8, 2023

    10
    Perfect!
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Breakfast was great. The location is good, it’s near the big shopping mall just walking distance. But the greatest thing is staffs… they are all so nice and kind people. I really recommend to stay there.

    Stayed in October 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Club Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not cleaned properly before handing to us. As it had some bad smell.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    8.0
    Nice location with good value for the money
    • Business trip
    • Solo traveler
    • Deluxe King or Twin Room
    • Stayed 2 nights

    I am IHG member but the guy at the reception said he can not add the point to my membership because I made the reservation through Booking.com which was not reasonable for me and he said we can not give you any privileges of the membership because of that. Booking should do something about that with these properties. The amenities in the room is very humble and should be improved. The reception guy send me some sweet to the room as a (IHG Member !!) and I told them I don't eat sweet but no one care and the sweet was left in the room till I left. In low season the hotel should exceed the expectation of the guests so they come again. They need to facilitate the IHG members no mater how they make the reservation otherwise there is no point of the membership. I staid in other IHG hotels and they never said that I can not get the privileges because I reserve through Booking.com

    The location was very convenient and close to the Expo. The food variety need to be improved however the dining place is nice and the staff at the dining hall are nice. I like the facility. A good value for the money

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    We had a comfortable stay but was disappointed with the pool situation.
    • Leisure trip
    • Family with young children
    • Premium King Room with Lounge Access
    • Stayed 2 nights

    The pool was under maintenance throughout our stay and we were offered to use they sister hotel and its pool. they provided a bus as well however we did not use this service. Was disappointing for the kids as they were looking forward to using the pool.

    The Staff were very helpful and attentive, we had access to the executive lounge which served beverages and light snacks between 5-7 pm. This was heavy enough to skip dinner.

    Stayed in August 2023

  • Reviewed: October 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Allocated a smoking room when non smoking had been booked.

    Room size good

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area is very poor for a 5-star hotel. There is no possibility of sunbathing. It's almost covered by rooftop and so you won't be able to enjoy the sun. That's a shame when everything else is top quality.

    Friendly and helpful staff. Food quality and selection were excellent. The room was very comfortable, large and cosy..

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    A great stay in West Bay.
    • Leisure trip
    • Solo traveler
    • Club Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the room service orders were not accurate, although the food was good.

    Location is excellent, close to malls, restaurants and corniche. Loveley room with interesting views from the full-length windows. Parking is convenient and secure. Reception Staff Punit and Avazbek were very welcoming and helpful throughout. Sandip and the other housekeeping staff made sure I had everything I needed.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room with City View - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was supposed to have had an up grade. However, it was not an upgrade at all

    The bedding

    Stayed in September 2023

  • Reviewed: September 14, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Club Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Hamza the one I like and prefer very much for his respectful gesture

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Relaxed in cool comfort in Doha
    • Leisure trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Spatious rooms, wonderful matresses, beautiful sea views

    Stayed in September 2023

  • Reviewed: September 4, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 5 nights

    Friendly Staff, nice large rooms. good breakfast

    Stayed in August 2023

  • Reviewed: August 19, 2023

    10
    Taste of luxury without ruining your budget
    • Leisure trip
    • Family with young children
    • Club Room
    • Stayed 1 night

    Honestly not much to say here except one thing - the windows. View from 34 floor is great but the dust from all sandy area is really visible and clouds this view a lot, so it looses its charm whne you try to see somethig through dirty glass ... But it is what it is - that is Qatar for you

    Basically everything because hotel treated as really special :). We received a free upgrade to club suit which was really amazing - huge apartment floor (like 100m2) with separate rooms, bathroom and toliet and so on. We got access to exec lounge and also great take out breakfast (due to early flight, we couldn't eat it in the restaurant). Close proximity to beach and shopping center just improves overall great opinion :)

    Stayed in August 2023

Showing 1 - 25

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