24-Jaffa Street, 2119 Ramallah
#11 of 22 hotels in Ramallah
Guests' ChoiceBased on 194 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
9.0
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 19 September 2021
Nora
IsraelThe reception people are very nice, the location is excellent (very central) and the rooms were clean and tidy
Stayed in September 2021
Reviewed: 4 September 2021
Morad
GermanyWhen we arrived at the hotel they told us that the price is not the same as in booking and we need to pay more even though we ordered the rooms on booking
the location
Stayed in September 2021
Reviewed: 3 September 2021
Hind
JordanI had to change the room because the room I furstbrecieved was not clean. There were coffee drippings all over the room and bathroom. Next room they gave me had a tray next to the door with leftovers and cigarette butts till the end of next day
I love the staff and their hospitality
Stayed in July 2021
Reviewed: 14 August 2021
Mugammad
IsraelVery poor breakfast
Location
Stayed in August 2021
Reviewed: 11 August 2021
Alaa
IsraelWhen we got to the hotel the rooms were not ready for us even though we booked them a few days before arrival, and we had to change rooms 3 times that night, the air conditioner did not work in two rooms and it was terribly hot. Also the rooms was not very clean ( I found hair in the bathtub and food in the refrigerator)
The location is great! Near the center of Ramallah, the stuff was nice and hosting (specially Aseel) , the area eas quiet an night and the breaksfast was very good.
Stayed in August 2021
Reviewed: 9 August 2021
Basel
Palestinian TerritoryThe view
Location
Stayed in August 2021
Reviewed: 1 August 2021
Yara
IsraelWell, first we paid more money at the hotel than it said in Booking (it was more even when we included the taxes). We booked the deluxe rooms, there was absolute *nothing* deluxe about the rooms, I think we received the regular rooms. But what was the most horrifying was the cleanliness of the rooms, in one room the bathtub was absolutely disgusting and covered in black mold, in the second room the toilet itself was a complete disaster, there was no cleaning crew at the hotel and I had to clean the toilet myself.
The receptionists were nice, the WIFI was very good and the location was central.
Stayed in July 2021
Reviewed: 20 June 2021
Raneen
IsraelNothing.
Loved the staff and how nice and helpful they were. Amazing breakfast and beautiful restaurant on sight. Right in the center and very close to the old town and downtown market. In short, loved everything about this place. Definitely recommend.
Stayed in June 2021
Reviewed: 19 June 2021
Elia
IsraelEverything is ok
The best employer aseel ..
Stayed in June 2021
Reviewed: 10 June 2023
Anonymous
Lebanonhousekeeping staff need better training and better scheduling
excellent location, very nice people, very good value for the money, good food at Vintage Cafe
Stayed in June 2023
Reviewed: 9 September 2021
Anonymous
IsraelThe firniture .the bed was too old and not comfotable . And the cushions were bad and not confortable too.need to renew them eith the bed mattress . The bathroom was very small . The second day was no water at morning time. This was not a deluxe room .
Location was very good.and restorants beside with v.good food
Stayed in September 2021
Reviewed: 29 July 2023
Anonymous
United StatesGood location, good amenities
Stayed in July 2023
Reviewed: 2 March 2022
Anonymous
United StatesVery clean. staff was great.
Stayed in February 2022
Reviewed: 2 October 2021
Anonymous
IsraelRoom carpets smells bad. We found a cigarette thrown in the bathroom.
Location and breakfast is good.
Stayed in October 2021
Reviewed: 27 April 2024
Jehad
IsraelThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 September 2023
Dennis
KenyaThere are no comments available for this review
Stayed in September 2023
Reviewed: 22 August 2023
Theo
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 6 August 2023
Mahmoud
IsraelThere are no comments available for this review
Stayed in August 2023
Reviewed: 2 August 2023
Bas
NetherlandsThere are no comments available for this review
Stayed in August 2023
Reviewed: 28 July 2023
Zhanyang
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 30 June 2023
Najib
JordanThere are no comments available for this review
Stayed in June 2023
Reviewed: 17 June 2023
Lesley
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 6 June 2023
Wesam
IsraelThere are no comments available for this review
Stayed in June 2023
Reviewed: 16 May 2023
Nabil
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 20 March 2023
Abdulsatar
United KingdomThere are no comments available for this review
Stayed in March 2023
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