sufian street western compound, Nablus
#4 of 14 hotels in Nablus
Guests' ChoiceBased on 39 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.6
Value for money
9.3
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 January 2024
Safa
AustraliaThe most amazing staff helped me through my stay, very clean and tidy hotel. Everything about my stay was amazing can't find 1 fault. Highly recommend if you're staying in nablus palestine!!
Stayed in January 2024
Reviewed: 6 October 2023
Kes
CanadaI have no complaints.
A welcoming and friendly hotel in a welcoming and friendly city. The owner is very kind and informative. The hotel is clean, affordable, well-located, and has great views. I will always cherish my visit to Palestine, which was made all the better by Isra Hotel -- and it's wonderful free breakfast!
Stayed in October 2023
Reviewed: 6 August 2023
Lizzy
AustraliaThe location, friendly & very helpful staff . Amazing breakfast . Great view over city
Stayed in August 2023
Reviewed: 27 May 2023
Ciara
United KingdomLovely breakfast provided, very friendly helpful staff
Stayed in May 2023
Reviewed: 18 May 2023
Naelzaid
Palestinian TerritoryNothing!
The stuff is very friendly!! :) Good breakfast!
Stayed in May 2023
Reviewed: 15 April 2023
Andrzej
PolandBeware as google maps locate it in different place. In fact it is right beside the minibus station.
Excellent and very hospitable owner. Copious traditional breakfast. Location on the highest floor of tall building thus calm and with the view.
Stayed in March 2023
Reviewed: 16 February 2023
Andrzej
PolandVery welcoming and friendly staff, run by a family. Breakfast very delicious. Family, home atmosphere. Very close to all attractions, city center and main bus station in Nablus. I had a beautiful view from the windows in the room.
Stayed in November 2022
Reviewed: 30 January 2023
Ihab
JordanVery nice staff and place like family and home... very clean stuff... very close to all attractions and shopings in Nablus... the receptionist was very helpful like brother... I strongly recommend this property
Stayed in December 2022
Reviewed: 14 January 2023
Osama
JordanThe Hotel is so nice Location is perfect and the owner is so Kind and helpful.. I felt I'm with family more than Hotel
Stayed in January 2023
Reviewed: 2 January 2023
Marc
FranceGreat, welcoming and friendly staff, family owned. Comfy room. The breakfast was fantastic. Very close to city center and the medina
Stayed in December 2022
Reviewed: 26 December 2022
Safwaane
FranceBathroom was a little old, but that's a tiny little detail compared to what the hosts offer and how the hotel was great and clean
Extremely nice and welcoming hosts, beautiful view on the city, big room, situated in the heart of the city center, with 3 good restaurants
Stayed in December 2022
Reviewed: 16 October 2022
Mimar
Luxembourgtop as per usual !😊
Stayed in October 2022
Reviewed: 13 October 2022
Mimar
Luxembourgthe experience was very very pleasant, actually the best welcoming i ever had, the host was such light hearted and very friendly which made the whole staying so much fun.
Stayed in October 2022
Reviewed: 24 September 2022
Ahmad
IsraelExcellent experience. Very friendly staff.
Stayed in September 2022
Reviewed: 17 September 2022
Jason
United StatesThey will help you with any issue you have as well. Nice people, staff, and breakfast.
Stayed in September 2022
Reviewed: 25 August 2022
Elena
RomaniaThe room was clean and spacious. The breakfast was great.
Stayed in August 2022
Reviewed: 15 July 2022
Osama
United StatesThe building is old but that’s part of the beauty
The location is centered in the heart off the old Citi of Nablus, easy access to all traditional markets and beautiful city center
Stayed in July 2022
Reviewed: 2 April 2022
Mohammed
JordanNothing
Excellent people
Stayed in April 2022
Reviewed: 28 March 2022
Jo
GreeceEverything was great!
Stayed in March 2022
Reviewed: 24 March 2022
Diana
United KingdomEverything I liked.
Very friendly and helpful staff who are very informative. Lovely food for breakfast and very clean. Location and view wonderful. Would recommend this place.
Stayed in March 2022
Reviewed: 6 March 2022
Esra
Palestinian TerritoryHotel Location is very strategic as its in middle of the city centre
Stayed in March 2022
Reviewed: 8 February 2022
Maria
GermanyNo complaints
The hotel has a perfect location and the room is very comfortable. There's everything you need: air condition, nice view, television, comfortable and warm beds....Also the hosts are really helpful and will help you directly with any question. If it's about learning new arab words, finding something good to eat, or having a good view for pictures :). The breakfast in the morning was typical arabic and really delicious. All in all we had a perfect stay there and will come again if we will be in Nablus again.
Stayed in February 2022
Reviewed: 23 December 2021
Mak
Israeleverything is perfect as always
Stayed in December 2021
Reviewed: 23 November 2021
Stef
NetherlandsNice rooms in central Nablus, great breakfast served by wonderful host family.
Stayed in November 2021
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content