8020 Tartak Street, 00979 San Juan, Puerto Rico
#64 of 85 hotels in San Juan
Guests' ChoiceBased on 567 hotel reviews
7.4Cleanliness
7.6
Comfort
7.6
Location
9.0
Facilities
7.6
Staff
8.5
Value for money
7.2
Free WiFi
6.8
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End of dialog contentReviewed: 26 May 2022
Sylvia
Puerto Ricotoo much noise in the room next door;
Stayed in April 2022
Reviewed: 21 May 2022
Gonzalez
United StatesRoom was clean but small
Location, friendly staff
Stayed in May 2022
Reviewed: 8 May 2022
Ibet
United Statesroom
restaurant
Stayed in May 2022
Reviewed: 4 May 2022
Jessica
United StatesI ordered a king size suite and got two full size when I got there.
The balcony and over view of the pool was great.
Stayed in April 2022
Reviewed: 18 April 2022
Ilianie
United Statesthe location it’s perfect
Stayed in April 2022
Reviewed: 17 April 2022
Marjorie
United StatesSmall beds, uncomfortable pillows. They need more personnel.
The area and the staff.
Stayed in April 2022
Reviewed: 15 April 2022
Rocio
Puerto Ricopillows, bar at the pool or waitress to serve. some stuff at the room missing we have to ask for everything like blower etc. and was my friend bday and a flower arrangement was stolen at our room front door and no body help us.
location, price
Stayed in April 2022
Reviewed: 13 April 2022
Badri
United Statesthe rooms could be bigger but mine was clean and bed comfortable
cleanliness nice staff
Stayed in April 2022
Reviewed: 6 April 2022
Daisy
United StatesThe lack of hot water all the time. After 9:00am, the hot water for shower was inconsistent. The room needed some upgrades, dated, no hair dryer, coffee pot, etc.
The room was tidy. The breakfast was really good.
Stayed in April 2022
Reviewed: 3 April 2022
John
United Statesthe first day was quite hectic, lots of people n couldn’t check in on time
I like the pool n hot tub, the location was good, the staffs were very friendly n helpful
Stayed in April 2022
Reviewed: 28 March 2022
Taylor
United StatesNo airport shuttle. Small bathrooms.
Great amenities.
Stayed in March 2022
Reviewed: 25 March 2022
Mamta
United StatesThe bathroom was very out of date. we only had hot water for a whole day.
The location was great! very close to the airport and beach. The staff were very friendly and nice
Stayed in March 2022
Reviewed: 24 March 2022
Ellen
United StatesHot tub filter could be better
Great customer service, beautiful room with view of ocean
Stayed in March 2022
Reviewed: 17 March 2022
Vega
Puerto RicoLocation.
Stayed in March 2022
Reviewed: 16 March 2022
Keturah
United StatesThe room was super small and the bathroom so tiny, it was difficult for me to maneuver in. I'm 5'7 and average build. It was even more difficult trying to shower my daughter. Not much lighting in the room once the sun went down.
The location was great, the lobby and restaurants were super nice. Bellhop, front desk staff, and maintenance team were amazingly friendly and accommodating. Elevators worked smoothly and never a long wait. Walking distance to beach and tons of restaurants. My daughter loved the pool and splash pad. Other guests were quiet for the most part.
Stayed in March 2022
Reviewed: 8 March 2022
Sandra
Puerto Ricolittle cleaning. Bathroom without hot water and stained sheets
location
Stayed in March 2022
Reviewed: 10 February 2022
Jennifer
Costa RicaStaff were very kind and helpful. The hotel is super close to the beach and a there is a CVS at the corner for buying snacks and sunscreen. Hotel prices in this area are high, and breakfast was not included. However, we walked to Panaderia España one morning and that was truly a delight. Our room was missing a number of things, but after a quick call, a coffee maker and other items were quickly delivered which we greatly appreciated. We had a nicely decorated room by the pool. Bed was comfortable. I didn't believe the reviews about the hot water- but it really is true- hardly even warm in the shower. But walking on the beach was beautiful so we were grateful to be so close.
Stayed in February 2022
Reviewed: 25 January 2022
Pablo
United StatesLocation
Good
Stayed in January 2022
Reviewed: 24 January 2022
Christian
United Statesthe rooms are vintage, bathrooms are ugly and old. room service are bad!!
the lobby, breakfast, restaurant, pool. the cleaning was ok.
Stayed in January 2022
Reviewed: 19 January 2022
Sasha
United Statesgreat location, very clean
Stayed in January 2022
Reviewed: 18 December 2021
Julio
United StatesTo expensive
Stayed in December 2021
Reviewed: 1 December 2021
Eidilee
United StatesReally small.
Pool and location.
Stayed in November 2021
Reviewed: 30 November 2021
Jose
Puerto RicoThe parking
The location
Stayed in November 2021
Reviewed: 14 November 2021
Marlyn
Puerto Ricothe rooms are small and not very atractive
the service, the pool and lobby
Stayed in November 2021
Reviewed: 2 November 2021
Yesenia
United StatesI had no hot water in my room and i did reported but it wasn't fixed. I stayed in a room with pool view which i loved because it has a balcony however the balcony floor was super dirty.
The staff was super friendly and welcoming. The Hotel itself is beautiful and the pool area with the sprinklers amazing, my son loved it!
Stayed in October 2021
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