3315 Ponce By Pass , 00728-1502 Ponce, Puerto Rico
#6 of 19 hotels in Ponce
Guests' ChoiceBased on 303 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.1
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Eugenio
United States of AmericaBooking sold me an idea of free breakfast and pool usage. The pool is under remodeling, and breakfast was not free. Although the hotel gave us access to a pool at another location; the unethical part is that Booking doesn't keep updates on what they sell
Location, comfort, peace.The hotel's plan b
Stayed in March 2024
Reviewed: April 14, 2024
Ulises
Puerto RicoN/A
Room,staff,facilities.
Stayed in April 2024
Reviewed: April 4, 2024
Daviezer
Puerto RicoThe pool was unavailable and I think the guest can receive some benefits for the sadness of not have the pool available... I think.
I don't take breakfast on my stay
Stayed in March 2024
Reviewed: March 9, 2024
Ferenc
HungaryTo far from everything.reastaurant close earlyo
Nice pool.nice casino.breakfast alá carte was good.
Stayed in February 2024
Reviewed: February 28, 2024
Chris
CanadaRestaurant was almost non existent. Breakfast was overpriced for what it was, so did not eat there.
Everything went well
Stayed in February 2024
Reviewed: February 21, 2024
Sajith
United States of AmericaPlease not that this comment is not about the property. It is my planning where I didn’t have a rental car which made getting to the city harder.
Facilities were good and the view from the property is amazing.
Stayed in February 2024
Reviewed: December 27, 2023
Limarie
Puerto RicoI had to carry my luggage, because they were short on staff. My room was clean and smelled nice but the tile floor needed better cleaning. No room service. Not much nightlife, just the Casino which was boring.
The staff is cordial and kind...enough to redo the room maintenance and bring us more coffee. The hotel is pretty near different fast foods and malls.
Stayed in December 2023
Reviewed: December 22, 2023
Luis
United States of AmericaRESTAURANT AND BAR HOURS.
CHECK IN AND OUT WERE QUICK AND STAFF WAS FRIENDLY AND PROFESSIONAL.
Stayed in December 2023
Reviewed: December 4, 2023
Myrta
Puerto RicoTHE ROOM HAVE BEEN UPGRADED AND ARE VERY NICE. FRONT STAFF WAS GREAT UPON OUR ARRIVAL
Stayed in December 2023
Reviewed: October 2, 2023
Lilliam
Puerto Ricoeverything ok
everything ok
Stayed in September 2023
Reviewed: September 25, 2023
Nixida
United States of AmericaPool area def needs to be upgraded
Location, staff
Stayed in August 2023
Reviewed: September 6, 2023
Nicole
United States of AmericaThe food wasn’t great
Everything was clean and comfortable.
Stayed in July 2023
Reviewed: August 16, 2023
Rlcarrion
Puerto RicoPool, room and breakfast were very good.
Stayed in August 2023
Reviewed: August 8, 2023
Robert
United States of AmericaDining room was small , limited menu
Bed was very comfortable, pool area was inviting with great views , large parking facility, within driving distance to Ponce
Stayed in July 2023
Reviewed: July 25, 2023
Leonardo
Puerto RicoEverything was fine but the breakfast could improve a little more
Very nice and very clean
Stayed in July 2023
Reviewed: July 17, 2023
Castro
Puerto RicoOatmeal without sugar for diabetics. Each person can add his appropriate sweetener.
Good breakfast. Might prepare oatmeal without sugar, to help diabetics.
Stayed in July 2023
Reviewed: July 13, 2023
Maybelene
United States of AmericaEverything was wounderfull.
Stayed in July 2023
Reviewed: July 6, 2023
Anibal
Puerto RicoEverything was ok.
The new room furniture. The new renovation.
Stayed in July 2023
Reviewed: July 5, 2023
Bobby
United States of AmericaWe had ants crawling along the wall beside the sliding glass door of one of the balconies.
We had a nice large room with two balconies, one of which was very large. The pool complex was nice and enjoyable. We had dinner in the one of the restaurants and the buffet was good.
Stayed in May 2023
Reviewed: July 2, 2023
Perello
United States of AmericaService at the restaurant and bar during the night could be way better
Convenient location, clean, and excellent beds. Excellent front desk service
Stayed in July 2023
Reviewed: July 1, 2023
Katherine
United States of AmericaPool hours, wish it was open later
The pool and the breakfast
Stayed in June 2023
Reviewed: June 21, 2023
Cruz
United States of AmericaSwimming pool area
Good bread fast food but it cool.
Stayed in June 2023
Reviewed: June 15, 2023
Mildred
United States of AmericaI didn't like that the bathroom have a lot of mold in the walls and sink.
Everything was excellent
Stayed in June 2023
Reviewed: June 11, 2023
Irene
United States of AmericaI ordered dinner around 6:30 and didn’t receive it until 8:15pm. They don’t have vending machines with drinks for after hours. An employee was nice enough to let me go to the employee lounge to get water and drinks for my daughter.
The location was great. Room was nice and clean. Employees were pleasant and helpful.
Stayed in June 2023
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