1150 Caribe Avenue, PR 00716 Ponce, Puerto Rico
#5 of 18 hotels in Ponce
Guests' ChoiceBased on 629 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.0
Value for money
8.1
Free WiFi
7.3
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End of dialog contentReviewed: 13 May 2024
Alma
United StatesPaying for parking
Everything was good
Stayed in May 2024
Reviewed: 5 May 2024
Zapata
United StatesEverything was good.
Breakfast needed to be warmer.
Stayed in April 2024
Reviewed: 25 April 2024
Lisa
United StatesWe enjoy it.
We felt safe, it had many things to do. Casino, golfing, swimming
Stayed in April 2024
Reviewed: 1 April 2024
Valentina
United States-The front desk called us at 12:30am to let us know our car seat that the airline lost had arrived. Nice to know, but why wake us up in the middle of the night? - some days the room didn’t get cleaned until 5pm
Facilities, access to the beach, activities, cleanliness
Stayed in March 2024
Reviewed: 29 March 2024
Evagelia
GreeceWE LOVE SWIMMING IN THE SEA... BUT WEATHER DIDN'T REALLY HELP AND THE BEACH WAS NOT THAT CLEAN...
OUR ROOM WITH OCEAN VIEW WAS VERY NICE, WE HAD LOVELY DINNER AT THE RESTAURANT AND ALL THE STAFF AROUND THE POOL AREA WERE VERY NICE AND HELPFULL.... THANK YOU WE WILL TRY TO COME BACK ONE DAY..
Stayed in February 2024
Reviewed: 24 February 2024
Heidi
United StatesThey ran out of towels while we were there - took over an hour to get towels and by the time we got towels the pool was closed. Ordered food while we waited for towels - food took a very long time & the fish was overcooked and no flavor. Everything Sunday evening took way too long we spent our whole evening just sitting waiting on towels & food.
Beach View from our room was amazing! We had breakfast in our room on our balcony & it was delicious. Lots to do! Beautiful property
Stayed in February 2024
Reviewed: 20 February 2024
Justiniano
Puerto RicoGreat place and facilities.
Stayed in February 2024
Reviewed: 14 February 2024
Nancy
United StatesIt could use updating but it wasn’t bad.
Beautiful setting. Friendly staff. Good food. Clean rooms and environment.
Stayed in February 2024
Reviewed: 2 February 2024
Shawn
United StatesWould loved to have a microwave in the room complimentary verses having to pay for one . We couldn’t warm up left overs for elderly mom and kids .Lots of debris on the beach .
Very friendly staff.. very clean
Stayed in January 2024
Reviewed: 1 February 2024
Magdaly
United StatesIt was disappointing to know they didn’t have bicycles anymore.
Stayed in January 2024
Reviewed: 16 January 2024
Emily
United StatesExpensive as helllllllllllll
Beautiful
Stayed in January 2024
Reviewed: 14 January 2024
Krystyna
United StatesConvenience store, beach is black and ocean water you can’t see through
Golf, food & staff
Stayed in January 2024
Reviewed: 7 January 2024
Xiaowei
United StatesPounce is very hard to find Uber or Taxi, which is different than San Juan and unexpected for us. Renting a car is a big plus. But the hotel is good to help arrange a taxi to the airport. We enjoyed our stay at the resort.
Room is spacious and beds are very comfortable. Service is great and the staff were very friendly and helpful. Pools were clean and jacuzzi was nice. Many games for family fun. Food was good, less variety but in good quality that is what we need. Golf course was wonderful at reasonable price.
Stayed in December 2023
Reviewed: 7 January 2024
Carib
Puerto RicoProperty is a gem
Stayed in January 2024
Reviewed: 6 January 2024
Gabriel
PeruThe staff isn't corteous at all and even ignore you at times. At one point we heard one server say he hated working there. The restaurants were nothing to write home about, with the Wine themed "La Cava" missing 3 of the 4 wines we ordered and the "Sancho's Sushi" restaurant being a total flop. The beach, sadly, is very small.
The pool and the location are great. It really feels like you're disconnected from the rest of the world. The Sports Bar has good American food. The New Year's party they organized was also great.
Stayed in January 2024
Reviewed: 2 January 2024
Darlene
United StatesWish they would’ve groomed the beach. Rooms and mattresses a bit dated. Looked forward to sand volleyball but not enough sand to safely play.
Grounds very clean. Pool awesome. Staff very friendly .
Stayed in January 2024
Reviewed: 27 December 2023
Johnny
United StatesSome of the the staff could’ve been more friendly. The pool bar opens at 11 but staff didn’t get there until 11:15ish…NOT GOOD!!! Some customers left. Grass around the compound is dead.
The place is very peaceful. The pool area is excellent. Good vibes.
Stayed in December 2023
Reviewed: 23 December 2023
Monica
Puerto RicoThe room Look like old desing
Everything good
Stayed in December 2023
Reviewed: 21 December 2023
Tapasi
Puerto RicoWe didn't know that the full breakfast was costlier. We had no idea that there were two types of breakfast choices. Was a little surprising.
All that we needed
Stayed in December 2023
Reviewed: 30 November 2023
Aurea
United StatesHad everything we needed and many areas to enjoy plus parking
Stayed in November 2023
Reviewed: 2 November 2023
Matt
United StatesThe ground floor had issues keeping millipedes (harmless common pest) out since the doors do not seal very well. There were some hidden costs we also didn't account for.
The staff was very courteous and friendly. Carlos the bartender was above and beyond! He really made the trip!
Stayed in October 2023
Reviewed: 24 September 2023
Nancy
United StatesRoom needs to be upgraded.
Everything was beautiful.
Stayed in September 2023
Reviewed: 24 September 2023
Maryna
United StatesOur rest was wonderful The hotel is very good, beautiful The staff is very friendly Food was tasty
Stayed in September 2023
Reviewed: 20 September 2023
Carmen
United StatesCan’t think of one thing
Food, pool, location
Stayed in September 2023
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