Rynek Główny 44, Old Town, 31-017 Kraków, Poland
#29 of 269 hotels in Kraków
Guests' ChoiceBased on 1146 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.4
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 23 May 2024
Peter
United KingdomRight on edge of Krakow main square
Stayed in March 2024
Reviewed: 20 May 2024
Linda
IrelandAlmost all the tv stations were in Polish. No apps on the TV.
Perfect location on the main Square.
Stayed in May 2024
Reviewed: 19 May 2024
Gary
United KingdomNothing
Location by the old town square is brilliant. The room we had was very good with a view of the square. Good breakfast included in price.
Stayed in May 2024
Reviewed: 18 May 2024
Michelle
United KingdomNot much!
Location was perfect
Stayed in May 2024
Reviewed: 17 May 2024
Jenny
United KingdomCouldn’t open the windows but think that was due to the pidgeons
Was a perfect location in the main square. The room was cosy, great shower room, had a fridge & good refreshment facilities. Lots of choice for breakfast & right next door to a restaurant/pub.
Stayed in May 2024
Reviewed: 17 May 2024
Teresa
IrelandNothing really.
The location was fantastic. Lovely rooms, very comfortable beds and a note left if bed don’t suit can give a diff one. Very nice staff all of them. Lovely breakfast also. Lovely treats left in room complimentary. Would def stay there again
Stayed in May 2024
Reviewed: 16 May 2024
Dani3dee2008
United KingdomNothing bad to say
Really good location, the bed was really comfy.
Stayed in April 2024
Reviewed: 15 May 2024
Neil
United KingdomIn some places in the room were a bit tired/worn like the shower was well used and water escaped everywhere 😂 but that was the only negative and I’m being picky.
The location was perfect. The hotel was clean. Staff were pleasant and accommodating. Wide range of cold options for breakfast and several hot ones to choose from. Essentials in the fridge and coffee machine was welcome touches.
Stayed in May 2024
Reviewed: 14 May 2024
Ian
United KingdomNot having adjacent rooms with our travelling companions
Excellent location; spotless; friendly/efficient staff.
Stayed in May 2024
Reviewed: 14 May 2024
John
United KingdomNot quite top luxury compared to other luxury hotels but the view alone was worth more than the price.
Stayed in May 2024
Reviewed: 13 May 2024
Hans
SwedenTo go home
Brilliant location and staff. Friendly and small but good quality rooms
Stayed in April 2024
Reviewed: 13 May 2024
Patricia
United KingdomI would have liked toiletries like shower gel, hair conditioner and moisturiser
The hotel location is fantastic and staff are very helpful and accommodating
Stayed in May 2024
Reviewed: 6 May 2024
Adam
IrelandStaff where amazing with my parents who I had booked the hotel for. Kind, informative, and very friendly at all times. Helped to arrange tours and made sure their stay was as comfortable as possible. Lovely room with peace and quiet the hotel despite looking over the main square. Mam loved the balcony and looking at the views. Overall, great service even leading up to the trip. Thank you!
Stayed in May 2024
Reviewed: 6 May 2024
Henrik
DenmarkThe bed is very soft, and with a bad bag that is not the best..... The room (110) could need a little bench or some other seating arrangement by the window, so it would be possible to sit and enjoy all the fuss and buzzing on the Square.
The location is the best, and with the view over the the Old Town Square cold not be better. Great breakfast, and especially the variety of options that can be made by request. Staff is sweet and helpful.
Stayed in May 2024
Reviewed: 3 May 2024
Adrian
United KingdomTired furnishings Breakfast table cloth needs washing
Location Staff Hospitality Breakfast
Stayed in April 2024
Reviewed: 3 May 2024
Kerrie
United KingdomN/A
Location excellent, very clean and staff were welcoming and friendly
Stayed in April 2024
Reviewed: 3 May 2024
Vikki
United KingdomThe breakfast room a little dated.
Fresh breakfast. Lots of options
Stayed in May 2024
Reviewed: 2 May 2024
Samantha
United Kingdomthe two single duvets - would have preferred one big one few minor maintenance bits need attending to bath runs exceptionally slowly
great facilities, nice and modern brilliant location friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Dean
United KingdomThe hotel was excellent location is amazing. The staff are great and very helpful. I booked my transfers and tour threw the hotel and everything was done smoothly and professionally. I will definitely be returning had a ball great weekend thank you. 😊
Stayed in April 2024
Reviewed: 29 April 2024
Malcolm
United KingdomGreat location and helpful, welcoming staff
Stayed in April 2024
Reviewed: 28 April 2024
Samantha
United KingdomPillows weren't to my liking but I'm quite fussy!!! everything else was fine.
great hotel in a fab location, we arrived before the check in time but we left our bags and they were put in the room when we returned later in the day. Nice touch of a bottle of fizz on ice to welcome us to Krakow. room was very comfy, a little small but we only used it for sleeping! staff very accommodating. breakfast was great, could order hot food if required. cherry vodka is my new favourite breakfast drink!!!
Stayed in April 2024
Reviewed: 26 April 2024
Pamela
United StatesDidn’t realize bars outside opened until the early hours so a lot of noise
Stayed in April 2024
Reviewed: 21 April 2024
Sean
IrelandLess rain but that is not your fault :)
Amazing very helpful and spotless location was perfect.
Stayed in April 2024
Reviewed: 21 April 2024
Claire
United KingdomWonderful adult only hotel which was clea. With friendly staff. A bottle of champagne and chocolates was waiting for us at arrival too.
Stayed in March 2024
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