Markham Road, 495 Lae, Papua New Guinea
#3 of 3 hotels in Lae
Guests' ChoiceBased on 48 hotel reviews
7.0Cleanliness
7.9
Comfort
7.8
Location
7.8
Facilities
7.4
Staff
7.6
Value for money
7.0
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Showing 1 – 25
Reviewed: 21 May 2024
Silas
Papua New GuineaThe swimming pool was closed for the duration
Secured, friendly staff, good food.
Stayed in April 2024
Reviewed: 13 August 2023
Samantha
Papua New GuineaAll good for now
Breakfast buffae would be nice.
Stayed in August 2023
Reviewed: 2 May 2023
Michael
Papua New GuineaA staff to give a proper welcome and what is expected of me especially payment methods. The duty manager didn't saw me as untrustworthy though I had the booking a few months back before my arrival..
Facilities were excellent however staff were abit rude on check in day especially the duty manager.
Stayed in April 2023
Reviewed: 14 March 2023
Ajith
Papua New GuineaDuring the week ends, most of the guest are from national people. As usual they are drinking whole night and shouting without thinking about other guests. That noises disturbing to the other guests and cannot sleep.
Stayed in March 2023
Reviewed: 26 September 2022
Makat
AustraliaNo sugar is provided. Please makesure you provide sugar in the room for the guests to make tea/coffee
Good security
Stayed in August 2022
Reviewed: 3 June 2022
Des
AustraliaAs I was travelling for business there was no internet available throughout my stay which caused considerable issues.
Stayed in June 2022
Reviewed: 3 May 2022
Tony
AustraliaWater pressure in the shower was very poor, and there was no hot water all week.
The location is very convenient; the room was clean, the airconditioner worked well, and the beautifully renovated bathroom was imaculate.
Stayed in April 2022
Reviewed: 17 April 2022
Michael
Papua New GuineaYour wifi connection is very poor tried to connect but couldn't, and make sure to have resupply of alcohol beverages during long weekends before liquor shop closes.
Sound proof room, the surrounding environment was pleasing,good hide away, a quiet and peaceful environment for a great stress relief weekend after a long working week.
Stayed in April 2022
Reviewed: 16 February 2022
Wamp
Papua New GuineaPool area was closed off at 6pm
Should allow pool area to open till 10pm.
Stayed in February 2022
Reviewed: 21 December 2021
Norane
Papua New Guinea1) DISTURBANCE: first night was very, very disturbing because there were drunks in room 18 making so much noise. What were the security guards and other staff doing when the noise was going on...? There should be a policy about (a) no drunks being allowed to stay overnight; (b) Huon Gulf must not serve more then a 6 pack to drunks or people under the influence of alcohol, (c) Security personnel MUST be engaged here, instead of all of them just standing at the front gate telling guests to wear their masks. They must evict rowdy guests who disturb everyone during the time of rest. (d) There should be no noise from any guest, at anytime, whatsoever..!! 2) POOL: I have stayed at many hotels that allow guests to use the pool up until 7pm. I was very disappointed when my kids were not allowed to swim on our first afternoon there (at 6pm). Please allow guests to use the pool at any time between 7am - 7pm. Cleaning can be done at 7pm onward. 3) TV: I had to call reception twice to get channels on the TV after it went out. If there were directions on how to operate the TV, would be good. This way guests don't have to disturb reception everytime the TV channels go off.
Room 19 was good. I especially enjoyed using the kitchen to cook my own food. Gerard, Max, and Elizabeth were kind and very helpful. The room was a good size. Thanks for everything. I wish those 3 staff mentioned a blessed festive season and Gods blessings in 2022.
Stayed in December 2021
Reviewed: 15 October 2021
Diceson
Papua New GuineaIt could have been better if the tv remote was there anyways i watched photos 😂
Breakfast was awesome
Stayed in October 2021
Reviewed: 6 October 2021
Dujambi
Papua New GuineaRain was a reall problem, its nature. Otherwise I like the location well secured and very safe.
Great and the location was accessible
Stayed in September 2021
Reviewed: 19 September 2021
Pollard
Papua New GuineaLeft without towels for a little while
Did not have breakfast, but other foodstuffs on the menu was good with man sized meals very satisfied, had a couple of maintenance problems but they were rectified immediately very friendly and helpful staff.
Stayed in September 2021
Reviewed: 15 July 2021
Jun
Papua New GuineaThere's no spare GPO in my room to plug my phone charger. I need to unplug the TV so I can charge my phone
Stayed in July 2021
Reviewed: 21 June 2021
Assaigo-kami
Papua New GuineaNo remote control for TV
The service and the ability to checkin early
Stayed in June 2021
Reviewed: 12 June 2021
Alex
AustraliaPayed for two guest. Was told i can only get complimentary breakfast for 1. Had to complain to get extra complimentary breakfast. Staff at reception need to improve on Customer Service.
Breakfast was nice
Stayed in June 2021
Reviewed: 3 May 2024
Sape
Papua New GuineaLate serving of breakfast
Poor customer service at reception and restaurant.
Stayed in May 2024
Reviewed: 2 September 2023
Das
Papua New GuineaNot Realy anything
Good environment
Stayed in September 2023
Reviewed: 1 September 2023
Anderson
Papua New GuineaAir condition not functioning. The room was very hot and perspiring all night, Very uncomfortable.
The bed.
Stayed in September 2023
Reviewed: 24 April 2023
Iola
Papua New GuineaNo proper cleaning of room.
Pizza was nice.
Stayed in April 2023
Reviewed: 12 March 2023
Franz
AustraliaNo hot water for a few days and no notice about it. Hotel was old and should have some minor maintenance done.
Location
Stayed in March 2023
Reviewed: 5 December 2022
Mark
SwitzerlandPool closed.
Nice garden, well kept.
Stayed in December 2022
Reviewed: 16 August 2022
Jamie
Papua New GuineaThe a/c in the rooms
Stayed in July 2022
Reviewed: 3 May 2022
Lalitta
Papua New GuineaNothing we disliked
Loved the rooms spacious comfortable
Stayed in April 2022
Showing 1 – 25
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