They are not professionals. They should return the shirts to us.

We forgot 3 shirts in our room and the hotel staff or cleaners stole them! Never replied my message asking about them!!!

Stayed in December 2023

The food in the hotel restaurant was so/so.

We stayed in the beach bungalows, the location was perfect! It was very clean and the staff was friendly.

Stayed in December 2023

Well located with private beach. Staff excellent , well informed friendly and helpful. They work very hard to please , and treat you nicely on a friendly personal level with attention to detail.

Stayed in December 2023

Nothing

Very well maintained

Stayed in December 2023

Getting to the hotel was very easy. We arrived via flight, and the shuttle service was easy to find. Upon arrival, we were greeted with leis. Our room wasn't ready as we arrived rather early. However, it was walking distance to an Avis where we were able to get a rental for the day. We stayed in an ocean view room, and it did not disappoint! Beach access was great; you can eat at a restaurant that's located right on the beach. Across the street from the restaurant (on the same side the hotel is on), you have La Plage where you can book activities and have access to towels, etc. Maitai was a great introduction to Bora Bora and while we only stayed there for a day, it was a wonderful experience! Pictures don't do the view justice!

Stayed in November 2023

Nothing

Had penthouse suite

Stayed in November 2023

The staff is horrible. Can’t understand how they can be so rude working in a hotel that charges you 800usd the night. Pay a bit more and go to the four seasons or conrad that will probably treat you a bit nicer. The lady front the front desk tokd ua to check out at 9am saying that we will lose our boat and flight if we didn’t take this one. It was all a lie, we waited for 3 hours in the airport and 3 more boats came after woth people form this hotel. They made us leave our room 2 hours before check out when we had plenty of time left. No room service available. Breakfast and food from the restaurants is horrible, don’t eat here.

Overwater bungalow view was very nice

Stayed in October 2023

Great room ,near the private beach.

Stayed in October 2023

The staff were kind and helpful Breakfast was delicious

I was made to feel special. Greeted and treated with respect Nothing was a problem

Stayed in September 2023

Amazing place and friendly guests. Would definitely go back again.

Amazing place and friendly guests. Would definitely go back again.

Stayed in September 2023

- staff was very unresponsive, unhelpful and didnt care about us at all - had lots of ants in the room - some furnituture in the apartment was very outdated or somezimes broken

Close to the beach, great restaurant, diving/boat shop right next to it

Stayed in June 2023

Amazing place, amazing staff

Stayed in May 2023

Leaving!

Our view was perfect. Room was comfortable and spacious. The personal sun lounges were great just outside our door. Lots of shaded areas. Water activities were very well organised. Tama and Raimana we're very informative about operating boats and advice on best spots to visit around the island lagoon. Coral reef just in front of our room was teaming with fish. Food at restaurant was delicious. Locals around the area were friendly and helpful. We absolutely loved it!

Stayed in March 2023

the originally assigned “ocean view” room had no ocean view… After 30 mins of calls a “cancellation” freed up another room which was much better than what we originally booked so not complaining but if we stayed in the original room we’d feel taken for a ride. the reef next to the hotel is a bit deep for easy snorkeling

overwater bungalows were great, location close to Moorea beach, nice beach vibes.

Stayed in February 2023

Breakfast

Stayed in February 2023

Chairs on patio were not comfortable to sit in, needed cushions. Room too close to highway and awakened every morning about 0500 because of the traffic.

Nice to be able to look out the sliding doors to a beautiful view of the lagoon and walk about 20 steps and be in the ocean. Something that really bothered me was the restaurant personnel. We had 1 good waiter (Patrick) who made us feel welcome and was very helpful and courteous. Other personnel gave us the feeling that we were not welcome and didn't like us interrupting there routine. The house keepers did a great job of keeping our room nice and fresh. The beach personnel were also very accommodating. Location is an easy walk to stores and other restaurants.

Stayed in January 2023

the accommodation offered very little for the price it charges. the bathroom was a shocker - no soap dishes - your used soap stood on the wooden bench top - leaving white stains everywhere- no soap or shampoo holder in the shower either. You had to drop everything on the floor then bend down every time and look for it. It had two single bases that were put together to make a double bed - VERY uncomfortable to sleep as a couple. We stayed a night at the Tahiti Airport Motel and paid much less but it had a better bed and a much decent bathroom.

good little snorkelling beach across the road from it - little else to write home about.

Stayed in January 2023

The bartender's hygiene was lacking. Mostly just dry wiped her hands instead of washing with soap and water and reached into ice bucket repeatedly with such unsanitary hands to prepare our drinks. Needless to say we did not return there for another drink.

Location, facility, reception were good. Beach is nice.

Stayed in January 2023

view and food. dinner was the best. boat rental was fun

Stayed in December 2022

We stayed in an ocean view room with a spectacular view of the lagoon. Loved it. Very good location. Walking distance to restaurants and markets. Room is very clean and the housekeeping is very good. Internet is slow from time to time but who cares. You are in Bora Bora. Activity office is very helpful arranging things to do for you. We did not eat breakfast in their restaurant but make our own tea and bought bread and fruit from the market.

Stayed in December 2022

Wasn’t well maintained and old bungalows. Not recommended if you are look for a nice trip.

Stayed in November 2022

We overwater bungalow. Close to everything.

Stayed in September 2022

sad seeing the dogs

location

Stayed in September 2022

Not the extreme best view on the island, but the view was still spectacular.

Staff was so friendly & helpful in getting transport sorted. Even though we were on the main road it was still quiet at our room.

Stayed in August 2022