Via Tocumen, 0819-09190 Tocumen, Panama
#3 of 5 hotels in Tocumen
Guests' ChoiceBased on 1737 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
8.4
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 8 May 2024
Mariape
BulgariaThe room was very nice with view to the pool and beautiful garden. The airport is very close and the free shuttle is super convenient. The breakfast was good The staff talks in English
Stayed in April 2024
Reviewed: 6 May 2024
Welthy
United StatesThe sink in the bathroom didn't drain. Needs quality repair.
Stayed in May 2024
Reviewed: 5 May 2024
Christopher
PanamaFood is just ok, price was high, other than breakfast. I was lucky enough to get a room that was about a half mile walk with my luggage from the front desk, not facing the pool. No way this place was full. And if you see that they “have a casino”, that is another half mile walk with an employee who has a key to unlock the gate and as you walk through the gate, you ask, how do I get back in? That’s a phone call from the very small not attached casino, and you get to wait for the key to the gate to get back on the property.
Free billiards table. Pool looks nice, didn’t have time to use it. Breakfast was included in room price.
Stayed in May 2024
Reviewed: 5 May 2024
Ruth
United StatesI don't like that the wait for the shuttle at the airport seems to take quite a while the last few times I have stayed here. I think they should send the shuttle to pick up guests at the airport more frequently.
location close to the airport is great, the restaurant is always a nice experience too and the wait staff are very attentive. Pool is lovely and a nice amenity.
Stayed in February 2024
Reviewed: 3 May 2024
Tomasa
United StatesThe toilet doesn’t work !
Very convenient.
Stayed in May 2024
Reviewed: 2 May 2024
Wendy
CanadaCarpeting seemed old.
It was quiet and the beds were very comfortable.
Stayed in April 2024
Reviewed: 2 May 2024
Anne
CanadaBreakfast should start a bit earlier. Had to miss it to catch the 6 am shuttle
Close to airport. Clean
Stayed in April 2024
Reviewed: 1 May 2024
Ben
United StatesCasino isn't part of the hotel. I'ts in a separate building
close to airport
Stayed in April 2024
Reviewed: 29 April 2024
Diane
United StatesServe breakfast until 12pm check out time.
We didn't get breakfast. If check out is at 12:00, then you should be able to get breakfast until then. We checked out at 10:30 and was told breakfast ended at 10am, but we could get lunch at 10:30. We passed because it was to early for lunch. Highly disappointed with the hotel rules. We left for the airport and had breakfast there. We didn't need to be to the airport until 1pm.
Stayed in April 2024
Reviewed: 28 April 2024
Marco
United StatesPool
Stayed in April 2024
Reviewed: 25 April 2024
Pam
United StatesGood food. Nice pool.
Stayed in March 2024
Reviewed: 21 April 2024
Diogenes
United StatesNot too many choices with breakfast. Full Review: https://www.youtube.com/watch?v=Odo6dzje3iY&t=33s
Close to airport, free breakfast, free shuttle. full review: https://www.youtube.com/watch?v=Odo6dzje3iY&t=33s
Stayed in February 2024
Reviewed: 20 April 2024
James
CanadaDouble beds instead of a queen bed
Comfort, location close to airport, tropical feel, buffet breakfast included
Stayed in April 2024
Reviewed: 19 April 2024
Roxanne
Trinidad and TobagoI would have appreciated more bottled water in the room. Also the lunch menu needs some more items added.
The bed was comfortable and the rain-head shower was amazing. Breakfast was nice.
Stayed in March 2024
Reviewed: 18 April 2024
Becky
CanadaOnly 1 or 2 English stations on TV
Stayed in April 2024
Reviewed: 14 April 2024
Allison
United StatesThe pool and the restaurant both stood out as great
Stayed in March 2024
Reviewed: 6 April 2024
Gabriel
United StatesShuttle toairport too many people not prepare
Shuttle pick up close to airportshuttle
Stayed in March 2024
Reviewed: 4 April 2024
Richard
United KingdomNo coffee available when we left - we know it was 5.30 am but a coffee would have been good!
Convenient for airport and helpful staff. Also the packed breakfast as we were leaving so early.
Stayed in March 2024
Reviewed: 4 April 2024
Soren
CanadaService was pretty slow sometimes. But overall had a great stay.
Very clean, great pool, well located near the airport (with shuttle). Great breakfast as well.
Stayed in March 2024
Reviewed: 2 April 2024
Steven
United StatesEasy access to airport
Stayed in March 2024
Reviewed: 2 April 2024
John
United StatesCould not check in on time, got a distant room, bar was very busy and understaffed so service was slow. In all fairness this was a very busy Easter weekend, so many guests.
Good location, good shuttle to airport. Great patio and pool deck area. Food service in the restaurant is good.
Stayed in March 2024
Reviewed: 1 April 2024
Pamela
CanadaThe strong air freshener
Breakfast was mediocre. Location good as close to airport Free shuttle to airport
Stayed in March 2024
Reviewed: 31 March 2024
Kirsten
United StatesSmall improvement: they needed someone to clean up the pool area better at night,, because there were still dirty glasses around in the morning when we went through to go to the lobby for breakfast.
It was really nice. We arrived late but still enjoyed the beautiful pool environment. The lantern show in the lobby was beautiful, staff was very friendly, room was great, and the hot breakfast was fantastic!
Stayed in March 2024
Reviewed: 28 March 2024
Rea
CroatiaThe food takes quite a bit of time to arrive, even if it is just a simplest pizza.
I really enjoyed the pool area and being able to have my food outside rather than in the AC space within the restaurant. The room was comfortable and spacious and light enough, bed comfortable and everything clean. The airport shuttle is also practical and staff is nice.
Stayed in March 2024
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