Food

Location

Stayed in May 2024

For those who are not comfortable with driving offroad, part of the way coming here will be challenging. Personally I would say it adds to the adventure and was super fun. It isn't too bad also, just wanted to mention it.

Perfect location to approach the summit of Jebel Shams! The staff was really nice and helpful with advice. Also, dinner was nice and very welcoming. I should have stayed longer.

Stayed in May 2024

Probably due to only a few guests being there the food was not buffet as in other SAMA resorts and the service could have been better. Also the food quality was not as good as the place was.

The location was great for the hikes of Jebel Shams (you need a 4WD to get up to the resort). The room was clean and the resort was very nice.

Stayed in May 2024

Nothing

Clean, food, natural environment

Stayed in May 2024

No wi-fi

Great landscape around the hotel, and everything inside was placed beautifully.

Stayed in April 2024

We got a standard room, so there was no fridge or internet available. Breakfast and dinner were terrible, food without taste, i have never eaten a chicken so dry.

Location and resort are great and beautiful, the vibe inside resort is really amazing. Close to hiking paths.

Stayed in April 2024

Air conditioneers installed in the rooms, but works for cooling only. For heating is provided electric fan heater which was noisy.

We have got free room upgrade to mountain view room. Good breakfast and dinner, although not buffet style because during Ramadan resort was almost empty.

Stayed in April 2024

They charged my credit card when I had wanted each of my guests to pay for their own rooms.

The buffet was very good, the atmosphere magical and the staff friendly and helpful.

Stayed in April 2024

It is not value for money…you need a transfer if you don’t have a 4x4 car…there are no activities but the trekking

The room is comfortable and both the dinner and the breakfast are good

Stayed in April 2024

All perfect

Everything was great

Stayed in April 2024

The resort and its location is like a secluded little magic place. The staff were super friendly and even offered us a free room-upgrade because we were there during the off-season. The dinner and breakfasts were great, and all in all w loved our (way too short) stay at Sama. Highly recommend!

Stayed in April 2024

Price is a bit high, in terms of the overall value. It is also confusing or unclear about the necessity of the vehicle type one should have to access the hotel.

Great location, especially if you plan to go hiking. Can be tiring to access, but doable with a AWD (and I did it when roads were washed out from extreme rain). The food was good, especially for buffet style. Staff were kind and very helpful. Room was large, nice covered balcony. There is a nice spot to view the sunset. Room has a mini fridge, but oddly no hairdryer. It was great that they provided a small electric heater.

Stayed in April 2024

Unfortunately breakfast and dinner were a bit disappointing. This is the only reason why I could not give it a 10.

The place is quiet and beautfiful. You can get there with a 4x4. The staff is incredibly kind and always ready to help.

Stayed in April 2024

No internet on property maybe to keep wild

Beutiful location; Good breakfast and Dinner Great and helpful staff Dinner chef has my compliments

Stayed in April 2024

Food

Staff, clean

Stayed in April 2024

Good place to stay, very close to Balkony walk, food was good but not special. We had the grand chalet. Was big and nice, but the terrace had no good view. All in all nice Ambiente and good location for the hike, but quite pricey.

Stayed in April 2024

The food needs improvement

Room and location

Stayed in April 2024

No cafe, limited food options, restaurant was very basic, good property but does not justify the prices. No options for dairy and gluten intolerant foods.

Tranquility View from grand chalet Proximity to the main viewing points Courteous and helpful staff

Stayed in April 2024

Food needs improvement. Specially dinner was so so. Also restaurant only operates at the dinner and the breakfast time.

The location was superb. We got upgraded to the Grand chalet which has a lovely view to the jebel shams top

Stayed in April 2024

No

Room

Stayed in March 2024

My bathroom was a little smelly - possibly the drains. Single use plastic bottles for water in rooms.

Lovely location in the mountains. Peaceful, with nice views for sunset. Lots of hiking opportunities. Dinner was good, and there was a nice restaurant/seating area. (No activities while I was there because of Ramadan, but normally they have a camp fire etc)

Stayed in March 2024

Dinner didn't start until 7pm (and even during Ramadan, sunset is around 6:20pm, so most other establishments start serving then). One half-roll of toilet paper came in our room, and there was no housekeeping (we stayed two nights).

Great location with beautiful mountain views--especially from the grand chalets. Near Balcony Walk (15-minute drive). Great playground for little ones. Good buffet breakfast and dinner.

Stayed in March 2024

I did feel overpriced for what you get. No hairdryer in the room and the small heater is not enough to heat up the room at night. Finally, despite the dinner was very good, penne Alfredo was the most disgusting pasta I’ve ever eaten in my life.

Lovely location and the entire resort is designed to fit in well with the surrounding environment which was very nice. Dinner was also great and the waiter at the restaurant was super kind and lovely in serving us.

Stayed in April 2024

Water heating system was not great, ran out of hot water quite fast.

The property ground was well designed, offering a lot of privacy.

Stayed in March 2024