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Reviews of Pacaya Lodge and Spa

Comarca Pacaya, 10000 La Laguna, Nicaragua

#5 of 7 hotels in La Laguna

Guests' Choice

Review score

Based on 32 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 18 April 2024

    10
    The most beautiful view with an exceptional staff!!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Pacaya lodge hotel was a beautiful property with a breath taking views. The service from the staff was exceptional and inviting. The rooms were beautifully decorated, well lit, sanitized and squeaky clean. All the rooms have AC installed to keep you cool from the outside heat. Amenities were great, food was delicious and drinks were refreshing. I’ll definitely be coming back!!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    It was exceptional!!!
    • Leisure trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    What didn’t I like?!? It was perfect! I will be returning to spend more time. The staff was attentive and accommodating.

    Stayed in March 2024

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Pool with a beautiful view, as on the pictures! Very kind staff that even stayed longer in the evening only so we could eat something (communicated via whatsapp with us) as we were the only ones in the hotel.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Great room, amazing view, super courteous and helpful staff
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights

    Noise from next hotel was disruptive to the peace at Pacaya sometimes

    Breakfast was delivered to the room. Restaurant was amazing. Staff were super helpful and spoke great english.

    Stayed in September 2023

  • Reviewed: 28 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Pacaya lodge and spa was a great place with beautiful nature surrounding the hotel which made the stay magical. I regret staying there for a short time but now I know for next time. The main purpose of this trip was to explore various parts of Nicaragua and see which one I can focus on better on my next trip. The staff is amazing and highly attentive to my needs and if anything happened to us. They went above and beyond for my stay there at pacaya.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Stunning views over the Laguna
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The view is amazing! Nice rooms and good onsite restaurant. Really friendly helpful staff

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    A little pricey Place is starting to look a little run down

    Great service

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    costumer services was great I will definitely go back
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    n/a

    the view

    Stayed in June 2023

  • Reviewed: 16 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Best romantic gateway. Excelente staff, amazing music, and the view can't describe with words, you have to be there to see it, and it will get your mind in a gratitude mode and profund relaxation.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    9.0
    We thoroughly enjoyed our stay and met some nice young people who work there.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights

    The restaurant could have been more consistent. What we loved one day was not as good as the next. For example, the first morning, we had a nice fresh fruit plate, but no fruit the second. Overall, the food was just ok.

    The hotel is situated high above the laguna, perched near the top of the crater. The view of the lake from our balcony was lovely and there was always a breeze, sometimes quite strong. We were happy for long sleeves when the sun went down. Our room was beautiful with local art, side tables on both sides of the bed and a great big bathroom with walk-in shower Breakfast was included in the room rate and was a typical Nica breakfast, which we enjoy.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff could pay more attention and be more proactive.

    Pacaya is always comfy and beautiful. The breakfast was really good!

    Stayed in February 2023

  • Reviewed: 3 January 2023

    9.0
    Rustic Luxury & Stunning views at the top of laguna apoyo
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night

    The pool area was lacking in lounge-type chairs and although service at breakfast was wonderful. the service at the pool was slow and unmotivated.

    Beautiful views well-appointed rooms good breakfast

    Stayed in December 2022

  • Reviewed: 18 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 1 night
    • Submitted via mobile

    EVERYTHING!!! From the staff, the food, the location. We were only supposed to stay for one night, but once we arrived, we decided to extend our stay. Unbelievable location. The staff was 5 star and couldn’t have asked for better service.

    Stayed in November 2022

  • Reviewed: 1 August 2022

    10
    A quiet place with an exceptional view to unwind
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect - it was quiet and the view spectacular. The staff was friendly and overly attentive. The breakfast was delicious.

    Stayed in July 2022

  • Reviewed: 12 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The server was very attentive. We enjoyed the delicious food and pool was very refreshing. It is a beautiful resort

    Stayed in May 2022

  • Reviewed: 5 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Expensive without a big choice of entertainment.

    Beautiful location.

    Stayed in October 2023

  • Reviewed: 21 February 2023

    7.0
    beautiful hotel, could be more traveller friendly and some things overpriced
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    external night light outside the bedroom window making the room incredibly bright. no shuttle to the lake. cost of transport to the airport double that of a taxi. few menu options for vegans

    amazing room and views. very friendly and helpful staff

    Stayed in February 2023

  • Reviewed: 7 April 2022

    6.0
    Come for the views - but over priced in my opinion for our overall guest experience.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night

    6:30am - courtyard music was switched on LOUD - no sleep after that. Lunch burger was pretty disgusting (consistency of a veggie burger) and we even asked "is this meat?" Wifi did not work in our room but after two requests a lovely lady brought a "booster" to hook up in our room at 9pm. I can understand that due to Covid there were not many guests - but the price should reflect a bit higher level of quality and guest experience. We stayed in Granada for $50 a night with much better results.

    View was amazing as advertised. Monkeys in the trees. Nice overall property.

    Stayed in March 2022

  • Reviewed: 1 January 2023

    9.0
    good attention and prices
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    no signing

    views

    Stayed in January 2023

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 30 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 21 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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