Calle La otra Banda, contiguo a Farmacia Santa Rosa, 43000 Granada, Nicaragua
#2 of 41 hotels in Granada
Guests' ChoiceBased on 79 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.6
Staff
9.7
Value for money
9.4
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Fleur
NetherlandsNothing. It was amazing. But.. It was a pity that it was soooo hot so the paint from the pool was melting on our swimsuits 😞 They said they are going to fix it next week, but be aware of that. Don't touch the walls if you're swimming!
Beautiful hotel. We loved the pool and our room was so nice and comfortable. Airco was working really well and we had a nice view on our balcony. Bathroom was nice and clean and breakfast was perfect! We definitely would come back again!
Stayed in May 2024
Reviewed: 4 April 2024
Michael
United KingdomNice clean facilities Good sized and well maintained pool Very friendly and helpful staff
Stayed in April 2024
Reviewed: 27 March 2024
Daria
United StatesNothing, everything was great !
The location is great. It’s very close to pretty much everything. They have the gate and it feels safe. The hotel in beautiful, the pool is clean and also very pretty. The staff is professional and is amazing and super helpful. They helped us with directions and taxi and etc! Clean, have AC which is important !!! Will def stay again and will recommend to my friends :)
Stayed in March 2024
Reviewed: 24 March 2024
Povarchook
CanadaBreakfast was great, custom omelette, nice European style bread, good selection of fruits, very friendly staff. Nice garden with flowers and fruits
Stayed in March 2024
Reviewed: 23 March 2024
Colby
United StatesIncredible, peaceful space. Highlight of Granada for me. They have taken care of all the small details to make a traveler comfortable. I loved quality fresh breakfast in the morning, and my room had the nicest AC I’ve seen in Nicaragua
Stayed in March 2024
Reviewed: 13 March 2024
Nakai
United StatesIt wasn't the easiest to find with Google Maps. Could have a slightly larger sign on the wall.
Overall an amazing place. Very comfortable and quiet. The staff was wonderful! I just wish we would've had more time to enjoy the pool and relax. A quick getaway. Breakfast was great. They offered everything from fresh baked breads to yogurt to eggs and gallo pinto. perfect! Michael & Marcia were wonderful hosts as well!
Stayed in February 2024
Reviewed: 8 March 2024
Dale
CanadaNothing.
The hotel is absolutely wonderful. Very well located, 10 minutes walk from the center. The swimming pool is large and refreshing. The vegetation of the site is luxuriant. The breakfasts are excellent, it is the owner who is Swiss who makes the bread which is like in a bakery. Finally, the hotel staff can easily arrange the necessary transportation to other cities, which can be practical. A perfect hotel in every way. We are from Quebec City (Canada).
Stayed in March 2024
Reviewed: 5 March 2024
Kate
United StatesCannot think of anything.
The owners, Marcia and Michael and their staff were exceptionally hospitable. They had dining suggestions, transportation suggestions, even made us appointments for haircuts and pedicures! Breakfast was personalized and tasty. This was our first time in Nicaragua.
Stayed in March 2024
Reviewed: 4 March 2024
Gary
United StatesEverything about are stay was delightful. The breakfast prepared and served by Carla Nicaragua was delicious. The front desk was extremely helpful in arranging excursions and very knowledgeable about Granada etc.
Stayed in February 2024
Reviewed: 27 February 2024
Marielle
CanadaWe loved everything about Hotel Jardin!
I have traveled a lot and Hotel Jardin is without a doubt one of the best places I've stayed. Miguel and Marcia are superb hosts. They offered terrific recommendations and reservations were made on the spot. We would definitely return to Hotel Jardin on future travels to Granada.
Stayed in February 2024
Reviewed: 24 February 2024
Roger
CanadaI like how accommodating Michael and his wife the staff was they helped us order food. It was just a wonderful vacation probably one of my best vacations and hopefully we’ll get to come back again.
It was one of the best places I’ve stayed at for my 10 days away. Really enjoyed everything about the people the room the service it was fantastic. I would go there again anytime
Stayed in February 2024
Reviewed: 15 February 2024
Nick
United KingdomNothing really worth mentioning
Exceptional and friendly hosts made our stay memorable. Nothing was too much trouble. Breakfasts were outstanding with delicious homemade bread. Rooms were spacious and comfortable. Pool and location was spot on. Thanks so much for the packed breakfast with our 5.30am departure on the last day.
Stayed in February 2024
Reviewed: 8 February 2024
Erik
NetherlandsNice small and quiet hotel with a great pool area and a nice looking garden. Staff is really kind and helpful. Nice room and good bed. Breakfast is really nice! It's a 5min walk to the city centre. Would recommend staying here!
Stayed in February 2024
Reviewed: 6 February 2024
Dina
United Statesnothing at all!!
The place was absolutely beautiful. Very clean, well maintained, safe and nice hot water and very clean shower/bathroom. Lovely breakfast with homemade breads yogurt, eggs, beans and rice. The owners spoke English well (its a couple and he is Swiss and she is Guatemalan) and they were extremely helpful with information on tours as well as shopping and especially where to get a good massage -I highly recommend, it was awesome! The property design was so well done, beautifully landscaped which they did themselves and the construction was done so well down to the last detail and finish. Microwave, clean pool, drink fridge at front accessible 24 hours. 5-6 blocks walk to the main area which was nice because it was quiet. We would choose this hotel to stay at again in a heartbeat.
Stayed in February 2024
Reviewed: 31 January 2024
Williams
United StatesNothing at all!
The property felt like a home away from home. Everyone was so attentive and helpful. The staff helped us find great places to eat and called our taxis!
Stayed in January 2024
Reviewed: 25 January 2024
Rebecca
United StatesOur stay at Hotel Jardin was absolutely wonderful!Everything about the property exceeded our expectations. The owner was delightful and went above and beyond to assist us with our every need. The staff were all so kind and accommodating, the grounds were immaculate, breakfast was fabulous, the pool was pristine, our kids fell in love with the sweet animals, and we were all sad to leave! We would absolutely recommend to anyone making the trip to Granada.
Stayed in January 2024
Reviewed: 20 January 2024
Müller
United StatesEverything was wonderful, fantastic hosts and beautiful property. Super responsive and helpful with organizing activities, local tips, etc. Can and will recommend to anyone who comes to Granada!
Stayed in December 2023
Reviewed: 20 January 2024
Shoshona
CanadaIt was a little bit of a walk to most of the restaurants, but not really very far.
The breakfast was generous with fresh fruit, eggs to order, and yogurt and granola. The pool was fantastic after a hot day walking around. Helpful staff with great restaurant recommendations. Help booking tours with no surcharges.
Stayed in January 2024
Reviewed: 19 January 2024
Raymonddb91
NetherlandsReally nice and honest people work at the hotel.
Stayed in January 2024
Reviewed: 17 January 2024
Luz
United StatesIt’s a beautiful hotel, my room was very spacious and comfortable, with air conditioning and hot water, on the second floor with an amazing view to the Mombacho volcán! Included satisfying breakfast. A beautiful Pool for relaxing after a hot day of walking the city. It’s a very comfortable 10 minutes walk to the Central Park which will make it quiet and relax inside the property. The staff is very nice and sweet. The owners are an awesome couple who will give a lots of good suggestions to do around and they can help with setting up tours, transportation, etc. I had an amazing and very relax week, thanks so much!
Stayed in January 2024
Reviewed: 10 January 2024
Eloy
United StatesPossibly a stronger Wi-Fi. But I know in areas of central market that is not always possible. I also realize my room was furthest away from the center of the hotel.
The breakfast was EXCELLENT! Los Jefes do an excellent job with the unlimited breakfast.
Stayed in January 2024
Reviewed: 5 January 2024
Kenneth
United Statesnothing
We were able to securely park our car, and to bring it early morning before we checked in that afternoon. The property and neighborhood are quiet and calm. The rooms, pool, staff, and breakfast were excellent. Also, in Granada, nice to be outside at a pool and yard in the middle of the city.
Stayed in January 2024
Reviewed: 29 December 2023
Cass
CanadaEveryone was incredibly friendly and welcoming - down to the dogs and cats that lounged by the front desk. It was truly an unexpected oasis in the middle of Granada. Beautiful, warm, comfortable. Would definitely recommend and will return again!
Stayed in December 2023
Reviewed: 25 December 2023
Adam
United StatesBed is a bit stiff
Staff, cleanliness, breakfast, pool and location
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content