San Juan del sur, 00001 San Juan del Sur, Nicaragua
#14 of 32 hotels in San Juan del Sur
Guests' ChoiceBased on 91 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
8.5
Value for money
8.1
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Giancarlo
Costa RicaLittle to no contact with hotel staff. One at the desk extremely rude.
The location and the restaurant attached to it are the best parts.
Stayed in May 2024
Reviewed: 30 April 2024
Christel
United StatesThere is no water most of the time . The town is having water issues . San Juan del Sur beach is dirty and smell bad . The beaches around are better like playa Hermosa or El Remazo .
The only thing I like about this place was the food .
Stayed in April 2024
Reviewed: 7 April 2024
Enoch
United StatesThe only negative was that twice in 2 days the water cut off. The staff was very quick to respond and they fixed the problem very quickly.
Location was perfect. The property is one very short block to the beach and is surrounded by so many choices of good restaurants and shops.
Stayed in April 2024
Reviewed: 4 April 2024
Renan
Costa RicaThe place has a good location
Stayed in April 2024
Reviewed: 26 March 2024
Roman
SlovakiaFor longer stay not enough place for storing the things…
Clean, good beds, working AC, good shower.9
Stayed in March 2024
Reviewed: 12 February 2024
Leanna
South AfricaToilet was a challenge. No hot water.
Liked watching world go by Ikal bar and good air con in room.
Stayed in February 2024
Reviewed: 22 December 2023
Alan
United StatesLoud noisy rooms
Clean personal very friendly
Stayed in December 2023
Reviewed: 29 August 2023
Ori
IsraelShower stream is very weak, espacially in the morning, bathroom worked poorly
The staff, the breakfast the location
Stayed in August 2023
Reviewed: 2 August 2023
Melissa
United StatesRooms look to be recently remodeled. Nice white bedding. Hot shower. Quiet and very clean room. Great a/c.
Stayed in July 2023
Reviewed: 10 May 2023
Aleksei
NicaraguaModest breakfast. Extra coffee for money.
Good small hotel. Near the coast. Lots of restaurants and cafes. Friendly staff.
Stayed in May 2023
Reviewed: 26 April 2023
Kevin
NicaraguaDid not have parking for vehicles on site, I had to lease private secure parking for the stay. The rooms did not have their own entrance as we had to go through the restaurant.
Clean and tidy, also the property is close to the city centre.
Stayed in April 2023
Reviewed: 26 February 2023
Ian
United Statesno complaints, we had some plumbing issues but we were immediately moved to a different room and the maintenance staff seemed to have everything fixed asap
great locations, steps from the beach, with awesome staff and an attached restaurant
Stayed in February 2023
Reviewed: 8 February 2023
Tom
United KingdomSound really travelled from nearby bars, there were also some issues with leakages in the bathroom
nice large room with dressing room and bathroom, decent if limited breakfast. Excellent location.
Stayed in February 2023
Reviewed: 16 January 2023
Gisele
Canadamissing water for a couple of days
location
Stayed in January 2023
Reviewed: 9 January 2023
Marius
GermanySince near the beach you can hear the noice from the parties.
Perfect location, modern and clean rooms, nice bathroom.
Stayed in January 2023
Reviewed: 9 January 2023
Zelaya
NicaraguaUnfortunately, there's no parking area, only in the street which is something bad, even if there's a lot of vehicles outside, anything could happen. The good thing though is that they have a security person taking care of the vehicles that are only in front of the Hostel and Restaurant.
Comfortable and very clean. The service was great from beginning to end, this includes the restaurant as well.
Stayed in January 2023
Reviewed: 30 October 2022
Noam
Israelnothing
the location, the clean, the style
Stayed in October 2022
Reviewed: 7 September 2022
Dennis
Nicaraguaduring my 2 day stay my room wasn't cleaned.
the location is great and there is a restuarant conencted to the hotel
Stayed in September 2022
Reviewed: 16 August 2022
Gerardo
NicaraguaBeds did not have quilts, just sheets
Stayed in August 2022
Reviewed: 8 August 2022
Johan
ColombiaIs a little noisy, especially in the first floor rooms
I would like to compliment the entire staff for being so professional. With smile on their faces, they have been really very impressive in their service. Always trying to help me with my questions and requests
Stayed in August 2022
Reviewed: 2 June 2022
Tomer
Israelclose to town
Stayed in May 2022
Reviewed: 28 May 2022
Giulia
United KingdomThe bed sheets were of poor quality with some holes/worn areas which was a shame, the bed was comfortable otherwise. The door to our room didn't close properly (gap at the top, was not a safety issue) which meant you could hear anyone in the restaurant downstairs. As it was low season we didn't really have too many issues but I can imagine if the hotel was busy that might have been a problem. Hopefully something the hotel can easily fix! As a vegan I was able to have the modified typical breakfast so it was nice to be catered for but a shame I couldn't have a choice as the others did. There was an outdoor shower and roof terrace but both seemed to be under maintenance - these would be great if they were open!
Great little hotel in the centre of San Juan el Sur. Room was nice with good wifi, air conditioning and private bathroom (w. hot water). The room also had a safe and hanging space for your clothes. Lots of plug sockets! Breakfast was also really good with a choice of 3 dishes (typico, pancakes and breakfast burrito) plus coffee or juice.
Stayed in May 2022
Reviewed: 12 April 2022
Jess
United Kingdomthe photos lie. there was no hammocks and there was also work being done which was noisy quite late into the night
amazing location. very comfy beds. nice food in the restaurant
Stayed in April 2022
Reviewed: 14 March 2022
Louise
Germanyno fridge in the room which was super uncomfortable for the personal and for me because I had to store medicine
location is perfect, it was quite comfortable, and definetly clean, when there was coming someone to clean
Stayed in March 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content