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Reviews of Best Western Las Mercedes Airport 3 stars

Carretera Norte, Aeropuerto Internacional Augusto Cesar Sandino, Managua 11059, Nicaragua , 000-046-0 Managua, Nicaragua

#39 of 39 hotels in Managua

Guests' Choice

Review score

Based on 821 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 30 May 2024

    9.0
    Good for stopover before flying
    • Leisure trip
    • Couple
    • Standard Room With Three Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Price of restaurant and bar

    2 mins walk to terminal 10 mins walk to local bar (competitively priced beer) Breakfast

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Room With Three Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Bar staff, rude, unhelpful and did not want to serve. No hot water, reception kept saying would send someone but even after going twice to ask no one came before 12 check.out. Room leaked on heavy storm, stuff on floor got soaked.

    Location, restaurant staff very helpful. First stay good, this one terrible.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Good place
    • Business trip
    • Group
    • Standard Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking space to small, and Do Not Stay in the Back room, to much noises from people pasing by.

    Great place just across street of the Airport. Good environment and friendly staff.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Solid choice hotel in perfect location next to the airport
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit run down with the shower not functioning properly. However, the staff was very friendly and tried to fix things immediately.

    The location right next to the airport was simply perfect! I also enjoyed the breakfast a lot.

    Stayed in April 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Room With Three Single Beds
    • Stayed 1 night
    • Submitted via mobile

    BREAKFAST wonderful.. great staff Great atmosphere

    Stayed in April 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room With Three Single Beds
    • Stayed 1 night

    LICE TO MUCH

    The hotel is very good for the money we are spending. The staff is very nice. The cleanliness is very good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Good for airport
    • Leisure trip
    • Family with young children
    • Standard Room With Three Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Music around Pool far too loud, can here all over resort. Also when wanting to swim there were no towels

    Good location, nice grounds.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very pleasant stay and would certainly use the hotel again.
    • Leisure trip
    • Group
    • Standard Room With Three Single Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool not being open for an early morning dip but not really a problem.

    The breakfast and service at breakfast were excellent. The shuttle from tge Airport was hassle free. All staff were very welcoming.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    It was good day
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was fine

    Every thing ok

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Excellent Hotel for an early flight!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The hotel is honestly surprising. Right in front of the airport, but make a nice last stop and I slept very well! There is a free shuttle and they even have breakfast to go when you need to leave for your flight in the middle on the night :-)

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Family with young children
    • Standard Room With Three Single Beds
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Except for the check in, a great place to stay.
    • Leisure trip
    • Group
    • Standard Room With Three Single Beds
    • Stayed 1 night

    I travel a huge amount and have stayed at hundreds of hotels. I have never had to wait so long to check in. There was only one person for check for each of my stays and he took at least 10 minutes per person to check in. With a line of people checking in, one can wait a half hour. It is not the individual, it is their computer check in system in that each time I have checked in, there is a different person but it still takes 10 minutes to check in. They spend the whole time on the computer so it is their computer check in system that needs to be streamlines.

    Location is great as just across from the airport departures. It can be noisy though as it is close to the road. They are responsive to picking you up at the airport when you have heavy bags. If you have just a regular cabin roller bag, just cross over the road and you are there.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    A good airport layover option.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a bit tired and worn.

    Its very convenient for a layover. Airport shuttle or even walkable.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    WALK to airport
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We stayed here before and the internet did not work(3x). The internet worked fine. The breakfast was awesome. Rooms are good sized and the resort is lovely.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    very safe and confortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    EVERYTHING WAS GREAT

    IT WAS VERY NICE STAYING IN GENERAL

    Stayed in February 2024

  • Reviewed: 6 May 2024

    9.0
    Great place to burn time while you travel to/from MGA. Excellent Staff.
    • Leisure trip
    • Group
    • Standard Room With Three Single Beds
    • Stayed 1 night

    Cost was overpriced for the room provided.

    100m from the airport. It is very well located for anyone needing to burn some time while you wait to travel to/from MGA. The Restaurant is very clean. The pool is great. The rooms are good enough. You are paying for the location and free buffet breakfast.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    7.0
    Adequate stay, but very close to the airport
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The service at the swimming pool was very bad, no one came to give us menus, even when we asked for menus, the waiter just decided to talk to his mate, so we just left. They put all the guests on one side of the hotel so we could hear everything in the rooms next to us. The walls were very thin and furthermore, there was a door connecting to the room next to us, so we could literally hear EVERYTHING. The mattress was extremely uncomfortable, we woke up with aches and pains. When we checked in, the guy didn't even tell us where we need to go for breakfast or anything, so we had to come back again to ask him. Check in was very slow too, they had two people to each guest, when they could have easily served us, we were waiting for ages.

    The hotel was very big, which gave it a nice spacious feel. The room was very big and had everything you wanted in there. The restaurant was very nice too with massive portions. Our waiter was a very nice man, very helpful and friendly. The swimming pool was also massive so it made it nice to get into and you can stay away from others if you wanted. All the staff were friendly. One of the reasons we stayed there was to be close to the airport, all you need to do is cross the road and you're there.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Home from home.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Proximity to the airport.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Great service, location and breakfast.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is clean but old.

    Proximity to the airport, staff was very friendly and attentive, breakfast was great!!!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Nice
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Price to expensive for what you get

    Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No blanket in the room

    Location and staff

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Night before a flight
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A bit dated, lack of signs to the rooms

    Proximity to the airport and welcoming, helpful staff

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    No frills but perfect for short stay. No need for transport!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No plug sockets apart from those already in use for the lamp and the phone. I just unplugged their phone to charge mine, it’s not a big issue, but if you have multiple things to charge you might struggle.

    Comfortable stay, less than 2 mins from the airport, good breakfast, nice pool

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    I thought I had requested a ride into the city and was told (on my computer )there would be no additional charge but the dest informed me that there would be a charge of $20 or 30 dollars so I took the bus which I'm somewhat familiar with after several months in Managua.

    Great breakfast. And walking across the street to airport is a big plus.

    Stayed in April 2024

Showing 1 – 25

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