Great amenities, high speed internet, security, warm staff

Stayed in May 2024

The kitchen being off-limits.

The security, location, and pool were excellent. It was peaceful, and the view of the lagoon was soothing. The staff were extremely accommodating, with Godwin being an outstanding, ever-smiling superstar. Everything was very clean.

Stayed in April 2024

Nothing

Great location.. The host, is a great guy! Excellent customer service.. Thank you

Stayed in February 2024

The staff, Godwin, is an amazing dude, makes my stay a wonderful experience, and the chef is superb.

Stayed in February 2024

I love the breakfast and customer service, it was top notch . I didn't know it was a shared apartment with one living room.

Stayed in February 2024

Honestly, the only downside to my stay was having to leave. I originally booked for just one day and was so charmed that I tried to extend my stay, but unfortunately, they were fully booked the following day. I ended up paying more at another place that didn't compare.

I had an awesome stay at Guided Hospitality! The food was delicious, especially the pepper wings. The staff was very attentive, and the property was spotlessly clean. I enjoyed a peaceful night's sleep and felt completely rejuvenated. Highly recommend!

Stayed in May 2024

They could do better at providing directions to the place. There was no reference in the information provided to 'Marion Apartments', which is where the accommodation is situated. That omission made the property more difficult to locate than it needed to be. Also, more care could have been taken with  invoicing. There's a reasonable expectation on the part of guests that the figures on the invoice broadly match those advertised on the website. That did not initially happen in my case, so more effort required -  to get things right, first time. When I questioned  figures, the fact that I was engaging with anonymous individuals on WhatsApp, who were not averse to puerile exchanges, did not help. I reported a leaking a/c, and was told that it would be looked into. No evidence that was done. I can hear the water dripping as I am writing this review... :-). Management needs to be more alert to the health and safety risk of leaks (slippery floor...etc), as well as the damage it is doing (indeed has already done) to the property. And a couple of minor points - I asked for a recommendation for other hotels that may be available for my further stay in Lagos. I waited over 8 hours without a response, before I gave up and booked an apartment  A quicker response (even a  'sorry can't help you') would have been appreciated given the time sensitivity of the  request. Also, overkeen security staff meant that I ended up waiting outside the property for over 30 minutes for a taxi as they wanted me to ring to get back in immediately after I'd stepped out. Use of some discretion on their part would have been good.

Overall my stay was good. I found the food was presented well, and tasted even better! Another plus was the cleanliness and condition of the room and apartment, which was generally good. And the  assistance I received from staff (Godwin in particular) on the ground could not be faulted.

Stayed in April 2024

When we booked place it stated breakfast included and you get 5$ credit. But by breakfast time we were told that we have only this creadit available which is 7,000 naira. Most of the breakfast were above this price. So technically breakfast is not included and most of the times you will need to pay extra (especially for 2). Check out process was also a bit complicated, as we figured they take 30k naira as caution, unfortunately it wasn't mentioned by booking. Also we had problem with double charging from booking and a hotel, which made it confusing.

Room was spacious, clean and bed was very comfortable. The hotel itself is very modern and stylish. It is full of nice paintings and you can see that owner put heart into this place. They have small balcony where one can enjoy glass of wine. Electricity was available all the time, and they had hot water. There's also a water tank where guests can get drinking water. Food was tasty and fresh. Staff was responsive. Place is quiet and you can enjoy time there.

Stayed in March 2024

Nothing.

The facilities you see in the pictures are real and the staff are impeccable. I feel at home with a wicked wifi as stated by Eniola when I arrive. The services I recieved were top class. Will definitely visit again.

Stayed in March 2024

it was very hard to find the property - as it was an apartment within an apartment block - no signage at all

staff were very helpful

Stayed in February 2024

Nothing

The quiet environment, the view of the water and the Olympic sized swimming pool with a small one for the kids

Stayed in February 2024

Serenity and absolute privacy

Stayed in February 2024

Nothing to do with the property in itself. Conversations could be heard of people standing outside of the window which could be a little disturbing at times but not enough to ruin the stay. I had an issue on the first day which the owner (I think he was the owner) was gracious enough to compensate me. The product manager was also nice and helpful. One of the cleaners was great. My issue is with the on site manager, Eniola. Honestly, she doesn’t pass the vibe check for someone who is front of house. She started off good but as issues arose during my stay her attitude became off. The last straw was when I queried a charge to my account ( a booking that I had cancelled and rebooked) she reacted with a rolling eyes emoji 🙄to one of my messages as if I was stupid or something. I have a screenshot of the exchange. I was thoroughly unimpressed afterwards because like I said the owner, product manager and cleaner worked to changed my mind about the issue I had, then Eniola the manager ruined it. I won’t stay there again.

Great location in quiet surroundings. The hotel/apartment is well maintained and cleaned to a very high standard. It looks like the pictures which is good.

Stayed in January 2024

Had high hopes for my NYE stay in a shared apartment at 'Banana Island.' Opted for the Executive Room with a sea view, which actually matches the online ad. However, struggled with locating the exact spot, and even the guards at the supposed apartment lacked knowledge of 'guided hospitality.' I Suggest including detailed directions in the booking info. Upon arrival, faced challenges finding parking without assistance. Enjoyed the view and the clean sheets but encountered issues later. No key was provided upon checkin. Eniola was helpful reiterating the house rules and ensuring they weren’t broken., Breakfast order the next morning took over 90 minutes and everything came pretty cold.. Overall, an underwhelming experience. Wouldn't recommend or revisit.

Stayed in January 2024

Everything about the hotel was exceptional, really liked the service . I’d definitely be back .Well done guys

Stayed in December 2023

I liked the food, the staff were very welcoming and helpful. It was a wonderful stay, I am looking forward to staying here whenever I am in Lagos.

Stayed in December 2023

The customer service and the pool is dirty

Booked a room only to be told on the day I was to arrive that the room has been given to someone else.

Stayed in November 2023

I had a great time here! Very clean and relaxing. The staff were very helpful, and the checkin process was smooth.

Stayed in October 2023

The service was impeccable. I have no complaints whatsoever. I enjoyed how quickly I was attended to. I highly recommend it to anyone looking for a nice place to stay for some time.

Stayed in October 2023

My stay here was so good. The room was amazing, sound proof rooms meant I couldn’t hear any other guest, the food was really good too, Chef D1 is exceptional. I was received really well and the staff is really friendly and helpful. Excellent service, best place I’ve stayed in Nigeria by far.

Stayed in October 2023

Everything was modern neat and clean. Lovely rooms and service

Stayed in October 2023

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Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in April 2024