Plot 649, Cadastral Zone, Durumi ,F.C.T, Abuja, +234009 Abuja, Nigeria
#13 of 48 hotels in Abuja
Guests' ChoiceBased on 57 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.0
Facilities
8.1
Staff
8.5
Value for money
7.8
Free WiFi
7.1
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Showing 1 – 25
Reviewed: 25 March 2024
Ravi
IndiaRepetitive breakfast. Some variety would be preferable.
Very cooperative and helpful staff.
Stayed in March 2024
Reviewed: 27 December 2023
Sandra
United KingdomNothing
Lovely hotel , very comfortable, the room could do with a little tlc as it is starting to look tired but we had a lovely stay and would definitely recommend...the staff are so helpful
Stayed in December 2023
Reviewed: 1 September 2023
Hakeem
United KingdomThe fact that only one towel was provided for two guests . When call for additional towel it takes ages to be provided.
The room is beautiful
Stayed in August 2023
Reviewed: 1 March 2023
Charles
United Kingdomtoo pricey for the accommodation and food choices
breakfast
Stayed in December 2022
Reviewed: 10 October 2022
David
NigeriaThe staff should keep the smiling face and the love they show to all. These are excveptional class of staff who understand the meaning of hospitality. The management should keep what makes them happy going.
The breakfast is fantastic. The environment and the reception accorded me is second to none. Looking back at my previous visits to Abuja, this hotel stands out for me as one of the best I have lodged in.
Stayed in October 2022
Reviewed: 30 July 2022
Luc
BelgiumOrdering à la carte in the restaurant can take quite some time, but then again the meals were worth waiting for.
Wonderful staff, very polite and helpful. Spacious quiet comfortable room. Impeccable cleanliness throughout the hotel. Delicious breakfast, great variety of foods. Nice swimming pool.
Stayed in July 2022
Reviewed: 28 March 2022
Roni
United Kingdomthe device at the restaurant was a bit slow .
The facility was really nice and clean
Stayed in March 2022
Reviewed: 26 September 2021
Asuquo
NigeriaThe rugs in the room not good for allergy and the food is very expensive.
The property is clean and the food is good. Front desk very friendly. Location is great
Stayed in September 2021
Reviewed: 21 July 2021
Christian
United StatesNot customer friendly to my guest.
Closeness to where I was doing business.
Stayed in July 2021
Reviewed: 19 July 2021
Adebowale
United KingdomNothing
The attentiveness of the staff and the quality of service. Front desk staff were super helpful
Stayed in June 2021
Reviewed: 6 July 2021
Fiona
NigeriaThe road to the hotel is dark and lonely.
Breakfast was good, the staff are friendly and the room was cozy and comfy.
Stayed in May 2021
Reviewed: 3 July 2021
Becky
NigeriaThere was a leakage in the bath.
Cozy and comfortable environment.
Stayed in July 2021
Reviewed: 21 September 2023
Omesiri
NigeriaWonderful
Stayed in September 2023
Reviewed: 28 January 2022
Elizabeth
United Kingdomhonestly can’t fault the property. I had a good stay.
The property is very clean, exceptional services from the staffs, everything about this property is To-notch,The receptionist (Rachel) she deserves a raise, she always smiling and ever ready to help.
Stayed in January 2022
Reviewed: 30 December 2021
Strait
NigeriaSome confusion with check in staff about reservation and understanding who made the reservation
It was close to my friend's house so I could go see her for Christmas
Stayed in December 2021
Reviewed: 5 November 2021
Kechi
United KingdomStaff here are incompetent, poorly trained and lack any kind of customer service. I waited over an hour for my meal while seated by the pool. After an hour passed I decided to go and find a member of staff only to be told the barbecue chef wasn’t in and my order wouldn’t be made. As a way of apology the member of staff pleaded with me to accept his offer of a complimentary bite to eat or drink, so I accepted some wine. Once finished on our way out we were chased by the waiter to pay for the wine. At this point he had decided that it wasn’t complimentary which to me is unbelievable. l refused to pay and said I’d happily speak to the manager who apologised, admitted fault and said he’d ‘investigate’. At about 10pm as I was in the shower I heard constant knocking at my hotel room door and it was the waiter demanding payment. I can’t stress how incompetent and rude the staff were in dealing with this situation. The whole team need to learn customer service. Instead they would rather harass and lose a customer even after admitting they were in the wrong. I’d never stay here again. By the end of our stay the manager even after all the apologies continued to insist on payment or we would be unable to check out and leave. There are many hotels in the area of much better quality and service where customers are treated better. I wouldn’t recommend anyone stay here.
Stayed in October 2021
Reviewed: 22 June 2021
Habib
NigeriaIt’s one of the best hotel experience I’ve had. The property it’s well situated in the city and the structure is very modern and functional . I especially enjoyed the Spa services amongst other memomrable experience at this property. I look forward to staying over there again whenever am in Abuja .
Stayed in June 2021
Reviewed: 27 March 2024
Uduakobong
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 February 2024
Kingsley
NigeriaThere are no comments available for this review
Stayed in February 2024
Reviewed: 16 August 2023
Kamal
NigeriaThere are no comments available for this review
Stayed in August 2023
Reviewed: 14 January 2023
Benedicta
NigeriaThere are no comments available for this review
Stayed in December 2022
Reviewed: 13 November 2022
John
NigeriaThere are no comments available for this review
Stayed in November 2022
Reviewed: 6 August 2022
Abiodun
NigeriaThere are no comments available for this review
Stayed in August 2022
Reviewed: 30 June 2022
Aisha
NigeriaThere are no comments available for this review
Stayed in June 2022
Showing 1 – 25
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