551 Avenida Siglo XXI Colonia el Copalillo, 36823 Irapuato, Mexico
#3 of 26 hotels in Irapuato
Guests' ChoiceBased on 61 hotel reviews
9.2Cleanliness
9.5
Comfort
9.4
Location
8.8
Facilities
9.3
Staff
9.1
Value for money
9.1
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 April 2024
Antonio
United StatesHotel was way better than a expected. Clean, updated excellent staff. Breakfast buffet was okay.
Stayed in April 2024
Reviewed: 6 January 2024
Liliana
United Statesthe cleanness and comfort
I t was very good
Stayed in December 2023
Reviewed: 26 November 2023
Adrian
MexicoExcelente
Stayed in October 2023
Reviewed: 21 October 2023
Delfina
MexicoVery nice hotel and staff
Stayed in October 2023
Reviewed: 19 October 2023
Rafael
MexicoNothing, everything amazing
Attention to client
Stayed in October 2023
Reviewed: 22 August 2023
Monica
United StatesThe service always great Costumer service is the best
Stayed in August 2023
Reviewed: 20 August 2023
Robert
United StatesAll was awesome
Modern - rooms size- very comfortable bed - walk in shower. Super clean
Stayed in August 2023
Reviewed: 21 July 2023
James
United StatesNew hotel, well appointed rooms. Excellent buffet breakfast, staff were great.
Stayed in July 2023
Reviewed: 23 June 2023
Cinthia
United StatesExcelente
Stayed in June 2023
Reviewed: 13 May 2023
Maria
United Stateseverything
Stayed in May 2023
Reviewed: 27 March 2023
Guadalupe
United StatesStaff was very polite, rooms were exceptionally clean, close enough to Irapuato.
Stayed in March 2023
Reviewed: 14 December 2022
Monica
United StatesNa
The pollite of employees
Stayed in November 2022
Reviewed: 29 December 2021
Richard
United StatesNothing.
Beautiful rooms with sliding doors and robo toilets. Roof deck.
Stayed in December 2021
Reviewed: 3 November 2021
Beltor
United StatesThe breakfast could’ve had more flavor.
Stayed in October 2021
Reviewed: 7 October 2021
Gabriela
MexicoVery good !!
Stayed in October 2021
Reviewed: 13 July 2021
Emigdio
MexicoThe lack of respect to wear mask in the buffet area from other guests, and the zero attention from the staff to ask for it.
The room was very confortable, the space, and the deco is great !!!
Stayed in July 2021
Reviewed: 13 July 2021
Aracely
GermanyNothing to complaint about
Great facilities with a nice, clean and comfortable room. The gym is well equipped and the terrace pool is at warm temperature. Always careful with COVID restrictions.
Stayed in July 2021
Reviewed: 21 June 2021
Sergio
United StatesI didn’t like the fact that there is not A/C in the room.
I liked the location, clean rooms and the customer service.
Stayed in June 2021
Reviewed: 15 June 2021
Angelica
United StatesEverything was simply perfect, but the distance from the downtown. We solved it by renting a car.
This hotel is beautiful, and they take care of every single detail for their clients. They have all the amenities you could need and more. It is modern and very comfy. I just will go back to their place.
Stayed in June 2021
Reviewed: 8 June 2021
July
MexicoActually there wasn’t something that I don’t like it, I really enjoy my stay there.
I love the little pool in the rooftop …it’s perfect for a hot day. The hotel is very clean and the location is perfect to escape from the city and close to the main restaurant’s street.
Stayed in March 2021
Reviewed: 29 June 2023
Maquqo
MexicoClear space between beds, furniture and walls was way below standard (too tight). Upon arrival there was a strong sewage smell both in hallways and inside the room. We asked for a room change as the other aisle of the hotel seemed to be ok, however they would not provide it. Fortunately after an hour or so the scent was reduced. The driveway along the building sides to get your vehicle to the hotel parking lot is way too tight (probably even below city regulations). Although I was fortunately driving a small car I didn't scratch or bumped into the walls but you can tell it's a frequent problem. If I was driving my truck it would've likely been an issue.
Very good breakfast menu. Location was accesible to both into city and highway.
Stayed in June 2023
Reviewed: 27 June 2022
Jason
AustraliaThe coffee could be better. Also the pool was out of action and this was not communicated to before booking. Would have loved to sit in the pool with a drink after a long day at work.
Breakfast was ok , would have like to see more western food. Ordering from menu was good
Stayed in June 2022
Reviewed: 29 November 2021
Juan
Mexicopillows were extremely hard and big. Not able to rest properly. Staff did not make you feel like an experience just another night in a Hotel
location and swimming pool
Stayed in November 2021
Reviewed: 23 November 2021
Sandra
United StatesThe cleaning this in the rooms are beautiful
Property needs not to charge to go to the pool
Stayed in November 2021
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content