Royal Road , 22302 Trou aux Biches, Mauritius
#7 of 7 hotels in Trou aux Biches
Guests' ChoiceBased on 260 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.2
Value for money
8.2
Free WiFi
9.3
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End of dialog contentReviewed: 28 July 2022
Saeksa9
KuwaitWe found 2 cockroaches at the room, one was in the toilet and the other one inside my toilet kit, and was not nice. But I have to say that the cleaning was always good.
All the resort is amazing! The beach, the pool, restaurants, the spa… and all the employees are so nice! And the gift for the honeymoon was perfect!
Stayed in July 2022
Reviewed: 26 July 2022
Nikhita
South AfricaWould have been great to have more vegan options at breakfast.
The beach was amazing, the rooms were very large and the bathroom was massive! Extremely comfortable. Breakfast had an amazing view and great selection. We had a wonderful stay and would love to return.
Stayed in June 2022
Reviewed: 24 July 2022
Manar
Saudi Arabiathe services is a bit slow as room service or restaurants and on the beach especially
the room is spacious and well designed the sunsets views are breathtaking
Stayed in July 2022
Reviewed: 18 July 2022
Ilgun
SwitzerlandNothing much, except the clinic that the hotel had the arrangement with; they were not very friendly regarding money.
Restaurants, friendly staff and beach and its activities
Stayed in July 2022
Reviewed: 12 July 2022
Jochen
GermanyThe hotel is just brilliant - nice staff, beautiful location, everything was perfect.
Stayed in July 2022
Reviewed: 11 July 2022
Mohammed
Saudi ArabiaMaybe they need to do better pest control. It's annoying sometimes to find insects in your room or bathroom.
Very family friendly resort. Very well organized and has lots of great facilities. I took a three bedroom villa.
Stayed in July 2022
Reviewed: 11 July 2022
Alvina
South AfricaThe Indian Restaurant they need a new chef and a better variety . For the price you paying not worth it .
Stunning Resort , beautiful beach and wonderful staff .
Stayed in July 2022
Reviewed: 8 July 2022
Elina
AustriaWe forgot to say something in our last review and that was a special thank you to Rishi and Rambo from the beach bar. They were great. They made our every wish come true and we had so much fun talking to with them. Thanks again for everything.
Stayed in June 2022
Reviewed: 8 July 2022
Piers
United KingdomThe cost of alcohol was very high.
A well maintained living area which was simple but sufficient. The bathroom was extremely well looked after and felt like a very luxurious space. A very large bed and nice touches on arrival. Being on the Western coast there is were beautiful sunsets. The choice of 6 restaurants provided a lot of capacity with El caravelle being our favourite. The staff throughout the complex were so kind and facilitating that it made the holiday a most special occasion. The water sports centre ensured top quality activities throughout the week including swimming with turtles.
Stayed in June 2022
Reviewed: 4 July 2022
Yazeed
Saudi Arabianothing to be honest
what a wonderful resort. perfect in every way. the staff is amazing, the villa is amazing, the food is amazing. the activities are amazing. defiantly gonna recommend it to anyone who is going to Mauritius!
Stayed in July 2022
Reviewed: 28 June 2022
Lizet
United StatesFood
Hotel has a beautiful landscape, beach is beautiful, staff very polite, room spacious and comfortable. Breakfast is fine but the same everyday. I don't give the hotel more points because of the restaurants. It's not the best food and it's expensive. There are several towns nearby with wonderful restaurants and better prices.
Stayed in June 2022
Reviewed: 28 June 2022
Alex
United KingdomSome logistic issues (booking of restaurant, Nanny services,..) but the staff was very nice and management reacted well to sort out the issues which is the most important Service at the a la cart restaurant was a bit long.
I particularly liked all activities on offer; the hotel is beautiful, rooms are very spacious and the Buffet was always amazing
Stayed in June 2022
Reviewed: 28 June 2022
Yasin
KuwaitI got the check-in approximately one hour late. The reception was always busy and we had to wait to be heard.
The property was very well maintained.
Stayed in June 2022
Reviewed: 24 June 2022
Piera
Switzerlandthe fruit juices at the breakfast were so bland such a disappointment having all this amazing fruits. shower pressure could be better and the some of the staff wasn’t as friendly as others.
aquatic sports included, like pedalò and SUP. Great variety for the breakfast. spacious room and beautiful setting. beautiful lobby and pool area. because we were here on winter time, it was a good deal compared to other 5* in the area. however I’m not truly amazed by this hotel, not really my vibe.
Stayed in June 2022
Reviewed: 15 June 2022
Stephen
United KingdomEverything was perfect. Remind all gentlemen to take their trousers to gain access to all of the resorts resturants
Beach was amazing, Room was exceptional and breakfast was fantastic, lots of choice all cooked really fresh.
Stayed in June 2022
Reviewed: 8 June 2022
Dragana
SerbiaEveryone in the whole resort was so great, from the reception to the every worker. Everyone was keen to ask us how our stay is going, do we need anything, how do we feel etc. Towels in room are changed several times a day, and clean beach towels are available at any moment at many spots in resort which is really helpful. Food was excellent, there was a variety of dishes to choose from, anybody could find something they would like each meal. Special thanks to the lovely lady Rema who made our stay even more amazing by ensuring that our room is clean and tidy.
Stayed in June 2022
Reviewed: 5 June 2022
Jeremy
United KingdomDive centre was excellent. The owner convinced me to dive with Tiger sharks in the future when I get the opportunity. For this I am grateful. Note that there are not tigers there so don’t worry! Thank you.
Stayed in April 2022
Reviewed: 3 June 2022
Farhana
United KingdomFrench a la carte
All of it very friendly staff and rooms comfortable and clean. Very accommodating. I would like someone to get back to me as I have a couple of questions if thats okay.
Stayed in May 2022
Reviewed: 2 June 2022
Shikha
United Arab EmiratesThe hotel and the facilities were really top notch! The hotel staff were helpful and friendly. The room was spectacular, very spacious and absolutely comfortable.
Stayed in May 2022
Reviewed: 1 June 2022
Marina
Franceto make the resort even better, i d recommend to consider cleaning a bit the beach (under water) at main entry points. Cutting with coral is very easy
amazing location, very present yet discrete working personnel. We had a request to help with bed disposition, it was fixed a couple of hours later. The entire hotel is a harbour of peace and zen attitude. Food delicious and diverse. Very happy with Mauritian evening (shows and food on sundays). Also appreciated different restaurants and types of food available.
Stayed in May 2022
Reviewed: 1 June 2022
Gerstein
United KingdomProbably just needed a bit more attention given to the bar area.
Great facilities - water skiing, sailing , snorkelling , tennis golf. Staff all very helpful and understanding. Rooms were magnificent and the property very well kept.
Stayed in May 2022
Reviewed: 31 May 2022
Farzana
United KingdomNothing not to like.
Everything about this resort was amazing. Variety of food is great, with 6 restaurants onsite. The staff really went out of their way to make our experience as enjoyable as possible!!
Stayed in May 2022
Reviewed: 6 May 2022
Sarah
NetherlandsThe cocktails could have been less expensive.
This is a truly beautiful hotel, in a breathtaking location, with wonderful staff and fantastic facilities. The beach is safe, clean and on the doorstep, with plenty of loungers and towels. The team there (including the very friendly Rambo and Robert) were on hand with freshly picked coconuts to eat and drink. Great water sports facilities, with enthusiastic and knowledgeable people to help with the equipment (kayaks, paddleboards, snorkelling, etc). The food was phenomenal: we ate at the main buffet every night, and the range and quality was the best I've experienced at any luxury hotel. The restaurant team were lovely, especially the talented chefs, and also Ouma, Manoj and Thiery. The Mauritian speciality night was a favourite! We had a two bedroom villa for my family, and it was a perfect balance of being together whilst having space and privacy. The gentleman who cleaned it each day - Joy - was lovely and did an excellent job, even cleaning on the last day so that we could fully enjoy the room until our late check out (another lovely touch). The spa was an oasis of calm. I went several times (primarily because I got the currency conversion wrong and thought it was much cheaper than it actually was, but in hindsight, I am glad that I treated myself!), both with my daughter for a duo treatment, and on my own. Each time, I felt like a different (better) human coming out. Kudos to the lovely and talented Janora. All in all, it was a truly heavenly visit, and I would absolutely return! 100% recommend.
Stayed in May 2022
Reviewed: 4 May 2022
Gary
South AfricaThe food
The room was superb. The staff were excellent. The beach was beautiful. the food was average at the main restaurant and very expensive.(buffet) The speciality restaurants were far better so maybe not worth the full package. Rather just do bed and breakfast.
Stayed in April 2022
Reviewed: 1 May 2022
Lauren
United KingdomThe kids club and baby sitting services were amazing here. The pool is great for babies and kids as it has a large shallow area around the edge for them to splash about in.
Stayed in April 2022
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