Turtle Bay, N/A Balaclava, Mauritius
#2 of 12 hotels in Balaclava
Guests' ChoiceBased on 238 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
8.7
Facilities
9.3
Staff
9.4
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 26 May 2024
Preeyen
South AfricaEven though the resort itself was good, the Location is less than ideal. There’s nice views etc but there’s a lot of rocks in front of the hotel, you cannot walk or swim in there. There is a nice beach at the end of the property that you have to walk to where you can snorkel and take part in the free water sports.
Lovely resort with excellent facilities and nice rooms. Very comfortable and convenient. The food was also good at all the restaurants on site including the buffet. Close to good snorkeling spots in turtle bay.
Stayed in May 2024
Reviewed: 16 May 2024
Adar
IsraelThe beach is a little rocky, but in a walking distance you'll find a nice beach. One time in the breakfast my wife ate alone and when she went to take food, birds where all over her food, because it is outside dinning area.
The resort was the best that we had in our Honeymoon. they upgraded our room with a great view of the main pool and the sea with a big balcony. the resort is well maintained and the service and stuff are wonderful. The room was big and the bad was very comfortable. also the room service and the cleaning was great - two times a day. there was a sparkling white wine and fruits in the room for our celebration.
Stayed in April 2024
Reviewed: 14 May 2024
Nicolas
Francenothing to say
the location, cleanness. staff very friendly, the food and the team at Seasonal Tastes restaurant ( big Thank you to Rajeev!)
Stayed in May 2024
Reviewed: 12 May 2024
Johan
South AfricaNothing
Well situated quite neat and organised
Stayed in May 2024
Reviewed: 6 May 2024
Charlotte
South AfricaThere is nothing to dislike at the Westin
Everything it was everything I wished for. Pooja, Nikish, Seman, Jovi, Ravi, Terry everyone I just want to say thank you for making us feel welcome and making out stay the best ever! I am definitely booking this property again for my sisters birthday in November . The pictures do not do it justice. The Westin is heaven on earth, hospitality is 💯 I have been to many 5 star hotels but none compare to the Westin.
Stayed in May 2024
Reviewed: 5 May 2024
Mthobisi
South AfricaNothing
It’s a beautiful resort with beautiful amenities. The staff is super friendly and helpful. Beautiful restaurants with good food and ambiance. We enjoyed good music at Mystique and the bar at night. The resort has a nice kids club with extremely good nannies.
Stayed in May 2024
Reviewed: 5 May 2024
Angana
IndiaThey kept us waiting for hours before assigning our room. It was beyond 2pm when we were checked in.
Stayed in May 2024
Reviewed: 28 April 2024
Fadi
Saudi ArabiaThe food could have been better.
The staff were splendid. The resort itself was very clean. There were plenty of activities included in the package and then the other activities like parasailing and tube riding were an additional charge but definitely worth it.
Stayed in April 2024
Reviewed: 25 April 2024
Syed
IndiaThe location, hospitality and the ambience was good.
Stayed in April 2024
Reviewed: 22 April 2024
Radhika
South AfricaNot enough vegetarian food options even after stating i am vegetarian.
Location is perfect.
Stayed in April 2024
Reviewed: 15 April 2024
Frank
Saudi ArabiaAbsolutely NOTHING!
The hospitality and the kindness of the staff: EXCEPTIONAL 👍🫶
Stayed in April 2024
Reviewed: 11 April 2024
Kim
United KingdomNothing
Spacious, clean, comfortable and staff very welcoming
Stayed in April 2024
Reviewed: 3 April 2024
Elizabeth
SwitzerlandBeautiful location, both the beach areas, and the two pools. Very attentive, polite staff, around the resort and in all of the restaurants. Delicious food, and a good choice of different food in all of the restaurants, with attention to good vegetarian and gluten free options etc.
Stayed in April 2024
Reviewed: 1 April 2024
Jozica
SloveniaThe selection of wine could be better, but this is true for everywhere in Mauritius.
Nice, big rooms, food was excellent and pool for adults only was a very relaxing, quiet place.
Stayed in March 2024
Reviewed: 20 March 2024
Allen
South AfricaThe location and design
Stayed in February 2024
Reviewed: 16 March 2024
Trish
AustraliaSome activities that were said to be happening didn't eg sushi making
Service and genuine staff
Stayed in March 2024
Reviewed: 7 March 2024
Abdullah
Saudi ArabiaThe beach.
Staff, service.
Stayed in February 2024
Reviewed: 19 February 2024
Phelokazi
South AfricaThe first room was too far for me but it was soon sorted out for me. Also my pillows had a bit of an odour from wet hair and humidity probably from previous guests.
Everything! The resort is absolutely beautiful and filled with the most friendliest and accommodating staff! From the moment I got to the hotel I was properly welcomed. The highlight of my trip was the way in which they accommodated my needs. I was booked into a room at the far end of the resort and being pregnant and the heat requested to change rooms for easier access. They moved me and surprised me with flowers the next morning and a pregnancy pillow. Its honestly the small touches for me. Westin is a well oiled machine and the service was impeccable. The complementary activities were also great. All the restaurants served delicious food!
Stayed in February 2024
Reviewed: 17 February 2024
Ramgi86
GreeceNothing
Very good value for money. Very helpful staff, especially the cleaning guy Zabeer kept our room super clean and was very polite. Amazing breakfast with more than enough options for everyone. The omelettes were amazing. Keep up the good work.!!
Stayed in February 2024
Reviewed: 16 February 2024
Linda
United KingdomNothing
Breakfast amazing. Pool beautiful and lovely and warm Room was fabulous, overlooking the sea Great birthday celebration
Stayed in January 2024
Reviewed: 4 February 2024
Bhavya
United KingdomPresence of stray dogs and cats, especially during the dinner time which scared me a lot
The ambience and the hospitality of the staff members. Yashveer was especially very helpful in making our stay very pleasant and memorable.
Stayed in February 2024
Reviewed: 29 January 2024
Barbara
PolandI stayed in the Westin Hotel with my entire family from December 23rd to January 2nd. It was a wonderful carefree time spent on a beautiful island and in an exceptional hotel. The hotel is located right by the beach, in a splendid garden. The food was excellent, with a wide variety. The Christmas and New Year's Eve dinners exceeded our expectations. The hotel staff treated us with attention, and our requests were promptly fulfilled and always with a smile. Thank you, Anas, for your professionalism and quick fulfillment of our requests. I also want to express my gratitude to Meerun for the perfect cleaning of our apartment. Our stay at your hotel was like a fairy tale!
Stayed in January 2024
Reviewed: 29 January 2024
Barbara
PolandI stayed in the Westin Hotel with my entire family from December 23rd to January 2nd. It was a wonderful carefree time spent on a beautiful island and in an exceptional hotel. The hotel is located right by the beach, in a splendid garden. The food was excellent, with a wide variety. The Christmas and New Year's Eve dinners exceeded our expectations. The hotel staff treated us with attention, and our requests were promptly fulfilled and always with a smile. Thank you, Anas, for your professionalism and quick fulfillment of our requests. I also want to express my gratitude to Meerun for the perfect cleaning of our apartment. Our stay at your hotel was like a fairy tale!
Stayed in January 2024
Reviewed: 23 January 2024
Jjupjjup
South AfricaFans in the restaurant ceilings didnt work half the time making it incredibly sweaty. Food quality needs to step up for the given price tag.
Pools were clean and staffs in general were top notch.
Stayed in January 2024
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