Skip to main content
  1. Hotel reviews homepage
  2. Mauritius hotel reviews
  3. Balaclava hotel reviews
  4. Reviews of The Westin Turtle Bay Resort & Spa, Mauritius

Reviews of The Westin Turtle Bay Resort & Spa, Mauritius 5 stars

Turtle Bay, N/A Balaclava, Mauritius

#2 of 12 hotels in Balaclava

Guests' Choice

Review score

Based on 238 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.7

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite - King
    • Stayed 2 nights
    • Submitted via mobile

    Even though the resort itself was good, the Location is less than ideal. There’s nice views etc but there’s a lot of rocks in front of the hotel, you cannot walk or swim in there. There is a nice beach at the end of the property that you have to walk to where you can snorkel and take part in the free water sports.

    Lovely resort with excellent facilities and nice rooms. Very comfortable and convenient. The food was also good at all the restaurants on site including the buffet. Close to good snorkeling spots in turtle bay.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Wonderful resort for a great vacation
    • Leisure trip
    • Couple
    • Junior Suite - King
    • Stayed 4 nights

    The beach is a little rocky, but in a walking distance you'll find a nice beach. One time in the breakfast my wife ate alone and when she went to take food, birds where all over her food, because it is outside dinning area.

    The resort was the best that we had in our Honeymoon. they upgraded our room with a great view of the main pool and the sea with a big balcony. the resort is well maintained and the service and stuff are wonderful. The room was big and the bad was very comfortable. also the room service and the cleaning was great - two times a day. there was a sparkling white wine and fruits in the room for our celebration.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    10
    excellent
    • Leisure trip
    • Couple
    • Heavenly Family Junior Suite
    • Stayed 11 nights
    • Submitted via mobile

    nothing to say

    the location, cleanness. staff very friendly, the food and the team at Seasonal Tastes restaurant ( big Thank you to Rajeev!)

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    To short will do beter planning for a longer stay
    • Leisure trip
    • Couple
    • Heavenly Family Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Well situated quite neat and organised

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Everything it was everything I wished for. Pooja, Nikish, Seman, Jovi, Ravi, Terry everyone I just want to say thank you
    • Leisure trip
    • Family with young children
    • Heavenly Family Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing to dislike at the Westin

    Everything it was everything I wished for. Pooja, Nikish, Seman, Jovi, Ravi, Terry everyone I just want to say thank you for making us feel welcome and making out stay the best ever! I am definitely booking this property again for my sisters birthday in November . The pictures do not do it justice. The Westin is heaven on earth, hospitality is 💯 I have been to many 5 star hotels but none compare to the Westin.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    It was a wonderful experience.
    • Leisure trip
    • Family with young children
    • Beachfront Suite
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    It’s a beautiful resort with beautiful amenities. The staff is super friendly and helpful. Beautiful restaurants with good food and ambiance. We enjoyed good music at Mystique and the bar at night. The resort has a nice kids club with extremely good nannies.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Heavenly Family Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    They kept us waiting for hours before assigning our room. It was beyond 2pm when we were checked in.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Heavenly Junior Suite King
    • Stayed 4 nights
    • Submitted via mobile

    The food could have been better.

    The staff were splendid. The resort itself was very clean. There were plenty of activities included in the package and then the other activities like parasailing and tube riding were an additional charge but definitely worth it.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Excellent.
    • Leisure trip
    • Couple
    • Junior Suite - King
    • Stayed 3 nights
    • Submitted via mobile

    The location, hospitality and the ambience was good.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    It was a nice stay.
    • Leisure trip
    • Family with young children
    • Junior Suite - King
    • Stayed 5 nights
    • Submitted via mobile

    Not enough vegetarian food options even after stating i am vegetarian.

    Location is perfect.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    One the best, if not THE BEST, hotel experience in my life!
    • Leisure trip
    • Couple
    • Turtle Bay Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Absolutely NOTHING!

    The hospitality and the kindness of the staff: EXCEPTIONAL 👍🫶

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Would definitely recommend and stay again
    • Leisure trip
    • Family with young children
    • Heavenly Family Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Spacious, clean, comfortable and staff very welcoming

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Would
    • Leisure trip
    • Family with young children
    • Turtle Bay Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful location, both the beach areas, and the two pools. Very attentive, polite staff, around the resort and in all of the restaurants. Delicious food, and a good choice of different food in all of the restaurants, with attention to good vegetarian and gluten free options etc.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    We stayed in 6 hotels in Mauritius and this one is the best. We would definitely recommend it.
    • Leisure trip
    • Couple
    • Junior Suite - King Queen
    • Stayed 2 nights
    • Submitted via mobile

    The selection of wine could be better, but this is true for everywhere in Mauritius.

    Nice, big rooms, food was excellent and pool for adults only was a very relaxing, quiet place.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Beautiful
    • Leisure trip
    • Couple
    • Junior Suite - King
    • Stayed 2 nights
    • Submitted via mobile

    The location and design

    Stayed in February 2024

  • Reviewed: 16 March 2024

    9.0
    Excellent would go there again
    • Leisure trip
    • Couple
    • Wellbeing Suite
    • Stayed 6 nights
    • Submitted via mobile

    Some activities that were said to be happening didn't eg sushi making

    Service and genuine staff

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    I enjoyed it.
    • Leisure trip
    • Couple
    • Turtle Bay Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The beach.

    Staff, service.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    The stay was wonderful! I barely wanted to leave the resort and stay by the pool all day! If you looking to relax, I hig
    • Leisure trip
    • Solo traveller
    • Junior Suite - King Queen
    • Stayed 5 nights
    • Submitted via mobile

    The first room was too far for me but it was soon sorted out for me. Also my pillows had a bit of an odour from wet hair and humidity probably from previous guests.

    Everything! The resort is absolutely beautiful and filled with the most friendliest and accommodating staff! From the moment I got to the hotel I was properly welcomed. The highlight of my trip was the way in which they accommodated my needs. I was booked into a room at the far end of the resort and being pregnant and the heat requested to change rooms for easier access. They moved me and surprised me with flowers the next morning and a pregnancy pillow. Its honestly the small touches for me. Westin is a well oiled machine and the service was impeccable. The complementary activities were also great. All the restaurants served delicious food!

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite - King
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Very good value for money. Very helpful staff, especially the cleaning guy Zabeer kept our room super clean and was very polite. Amazing breakfast with more than enough options for everyone. The omelettes were amazing. Keep up the good work.!!

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Unfortunately only a one night stay as we were going on a cruise, but will definitely be back
    • Leisure trip
    • Couple
    • Junior Suite - Queen
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast amazing. Pool beautiful and lovely and warm Room was fabulous, overlooking the sea Great birthday celebration

    Stayed in January 2024

  • Reviewed: 4 February 2024

    9.0
    Excellent services provided by all the staff members. Loved the food and loved being at Westin.
    • Leisure trip
    • Couple
    • Heavenly Junior Suite Queen
    • Stayed 4 nights
    • Submitted via mobile

    Presence of stray dogs and cats, especially during the dinner time which scared me a lot

    The ambience and the hospitality of the staff members. Yashveer was especially very helpful in making our stay very pleasant and memorable.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Heavenly Junior Suite King
    • Stayed 10 nights

    I stayed in the Westin Hotel with my entire family from December 23rd to January 2nd. It was a wonderful carefree time spent on a beautiful island and in an exceptional hotel. The hotel is located right by the beach, in a splendid garden. The food was excellent, with a wide variety. The Christmas and New Year's Eve dinners exceeded our expectations. The hotel staff treated us with attention, and our requests were promptly fulfilled and always with a smile. Thank you, Anas, for your professionalism and quick fulfillment of our requests. I also want to express my gratitude to Meerun for the perfect cleaning of our apartment. Our stay at your hotel was like a fairy tale!

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Heavenly Family Junior Suite
    • Stayed 10 nights

    I stayed in the Westin Hotel with my entire family from December 23rd to January 2nd. It was a wonderful carefree time spent on a beautiful island and in an exceptional hotel. The hotel is located right by the beach, in a splendid garden. The food was excellent, with a wide variety. The Christmas and New Year's Eve dinners exceeded our expectations. The hotel staff treated us with attention, and our requests were promptly fulfilled and always with a smile. Thank you, Anas, for your professionalism and quick fulfillment of our requests. I also want to express my gratitude to Meerun for the perfect cleaning of our apartment. Our stay at your hotel was like a fairy tale!

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Heavenly Family Junior Suite
    • Stayed 5 nights

    Fans in the restaurant ceilings didnt work half the time making it incredibly sweaty. Food quality needs to step up for the given price tag.

    Pools were clean and staffs in general were top notch.

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: