Baie des Tortues , 21307 Balaclava, Mauritius
#5 of 12 hotels in Balaclava
Guests' ChoiceBased on 251 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
8.1
Facilities
8.4
Staff
8.9
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 26 May 2024
Suleiman
KenyaChecked in after 9 pm and found restaurants and room service closed.
Stayed in February 2024
Reviewed: 12 May 2024
Auson
TanzaniaThe food is great
Stayed in May 2024
Reviewed: 4 May 2024
Asim
Saudi ArabiaThe room
The location
Stayed in May 2024
Reviewed: 2 May 2024
Benjamin
United KingdomNothing I didn't like
Spectacular hotel in a gorgeous location! This hotel has it all. The food is superb, the aesthetic is gorgeous, the pools are big, there are tropical birds everywhere. I thoroughly recommend it. My wife even liked the stray dogs. You can access boat trips from the beach.
Stayed in May 2024
Reviewed: 23 April 2024
Paul
United KingdomAsian restaurant poor. You cannot book anything more than buffet on day 1. Room service very slow
Not too busy! Lots of sunbeds. Some great food in restaurants.
Stayed in April 2024
Reviewed: 21 April 2024
Christos
United StatesNo elevators to the rooms, it’s a massive resort where you can get lost, building and rooms are rather tired, they need a retouch. I guess for that price they aren’t bad, but they could do with a mini renovation and deeper cleaning. The dinner at the main restaurant was also rather bad - directed at children who like bad food than adults with a refined taste. The beach is also not that good - feels like an artificial lake with stagnant water. I can see why families looking for a budget stay would stay there but it’s also far from everything: u basically have to stay in the resort and spend ur entire vacation from pool to pool eating pizza and burgers.
Nice pools, big sand area
Stayed in April 2024
Reviewed: 5 April 2024
Matias
South AfricaIt is very hard to get reservations for the restaurants. If you go for a short stay, chances are the speciality restaurants will be fully booked all the time.
Beautiful hotel with many amenities and great service.
Stayed in February 2024
Reviewed: 31 March 2024
Jessica
South AfricaAbsolutely wonderful stay at Ravenala. The resort is beautiful and has a wonderful layout, with gorgeous swimming pools and beach area. The kids club was lovely for the kids and the food was generally really good!
Stayed in March 2024
Reviewed: 16 March 2024
Erdem
TurkeyOur room has a bad smell of you do not turn on the AC or the open windows to freshen the air
The personel were very kind and careful. The kids club also was amazing
Stayed in March 2024
Reviewed: 11 February 2024
Ishara
South Africaall good
Breakfast - a very good wide variety and staff available all the time
Stayed in February 2024
Reviewed: 26 December 2023
Andrej
SpainBeach was enough dirty. Staff clean pools in the morning, when people are in it. Staff cleaned our room just about 4 p.m.
Stayed in December 2023
Reviewed: 22 December 2023
Sebastian
GermanyLong walk to hotel room
Stayed in November 2023
Reviewed: 7 December 2023
Iva
SwitzerlandIt was very difficult to get an appointment at spa
It was a nicely designed facility, set perfectly in the surrounding
Stayed in November 2023
Reviewed: 29 November 2023
Ana
AustraliaNothing
Fabulous amenities, staff, food and location
Stayed in November 2023
Reviewed: 13 October 2023
Ingrid
South AfricaBeautiful grounds and great facilities. The staff are exceptional in all areas of the hotel. Selvana was our check in host. She arranged for a cake for my husbands birthday and they arranged for us to moor our boat on their jetty for the night. The room was lovely and quiet. The food was good too.
Stayed in October 2023
Reviewed: 29 September 2023
Mary
AustraliaOur room smelled like mold.
The scenery was gorgeous. Amazing sunsets
Stayed in September 2023
Reviewed: 16 August 2023
Moraghen
MauritiusThe stairs was often accumulated with water and the presence of dog in the vicinity. More accesorriesin the bathroom shower cap for wome
Good and the location and accommodation were peaceful night rest
Stayed in August 2023
Reviewed: 10 August 2023
Ourvija
MauritiusSTRAY DOGS
ROOM
Stayed in June 2023
Reviewed: 9 August 2023
Sally
United KingdomIt was difficult to get reservations in restaurants during the first week- it would have been helpful to be advised to book in advance.
Choice of restaurants, plenty of beds by pool/beach, safe beach and sea for children, good range of free activities, large family rooms, very friendly staff
Stayed in August 2023
Reviewed: 4 August 2023
Sharon
United KingdomWould've liked slippers robes & hair conditioner provided in room. Think bottled drinking water should have been provided in room rather than paying for it in onsite shop. Likewise at dinner.
The location was beautiful & staff generally very accommodating & friendly. Great facilities. Did not get to try all.
Stayed in August 2023
Reviewed: 31 July 2023
Stephanie
GermanyAfter 2 days the drain was smelling bad. Perhaps it was because of the rain. Compared to the public beaches this beach was very small.
Very nice hotel at the north. Room and Restaurant was very good. The staff was polite and friendly. We would definitely come back.
Stayed in July 2023
Reviewed: 17 July 2023
Marti
South AfricaI would have liked a selection of wine-by-the-glass that has more options that just South African wine.
The staff were truly amazing. Very helpful and went over and beyond. The service was exceptional.
Stayed in July 2023
Reviewed: 13 July 2023
Emma
AustraliaOnly had one disappointing meal at the O Restaurant (many others to choose from that were great), and the toilet area in the bathroom was tiny.
Beautiful grounds, a great room and lots of options for things to do, especially down on the beach area. The all inclusive package turned out to be excellent value. The food was mostly really great, especially the breakfast! Overall lots of great seafood options, beautiful cheese, yummy cocktails and fresh fruits. We were able to organise baby sitting really easily through the hotel, and enjoyed the family friendly feel of the hotel, without it being a place that was overrun with kids areas. It was lovely having the pool areas but also a nice beach to swim at.
Stayed in July 2023
Reviewed: 10 July 2023
Courtney
United KingdomThe food is basic but plenty on offer. Also the bar should stay open later then 11pm as no alcohol available apart from wine and beer which isn't great for guests who pay all inclusive. Evening entertainment is nice but pretty much the same thing every night and could have more variety.
Beautiful resort with everything you need. Swimming pools are massive and lots of space for sunbathing. Beach is small but has a lot of lounging areas and the boathouse activities are great. Room was lovely and clean, spacious and well furnished. Loved the seaview and swing. We would definately return to this hotel. Thank you to Ishmail who made our stay very memorable.
Stayed in July 2023
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