Turtle Bay, 0000 Balaclava, Mauritius
#1 of 12 hotels in Balaclava
Guests' ChoiceBased on 137 hotel reviews
9.3Cleanliness
9.6
Comfort
9.8
Location
9.1
Facilities
9.4
Staff
9.7
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 22 May 2024
Ronny
South AfricaFood quality and the extremely high cost!
We had the best two nights in a long time! Very attentive staff and deep focus on details. The food, from breakfast to dinner, was very lacking though. However, we did enjoy the mixed meat platter! The price was also over the top compared to other resorts of similar standards.
Stayed in May 2024
Reviewed: 2 May 2024
Kai
GermanyNothing - naturally it is expensive
Simply outstanding - we stayed in another luxury resort on the island and it was like the Oberoi was playing in a different league. Stunning scenery, great layout, perfect rooms, beautiful beach and fantastic staff. Did a special babymoon celebration for my wife and was overall extremely helpful. Restaurants were great and the resort was not too busy giving you a truly luxurious experience.
Stayed in April 2024
Reviewed: 1 May 2024
Saloshni
United KingdomThe service was lovely. Warm and friendly. Very helpful with everything
Stayed in April 2024
Reviewed: 27 April 2024
Yatrick
United KingdomNot enough food options but what was available was the best
Huge beautiful property
Stayed in April 2024
Reviewed: 15 April 2024
Mosaad
Saudi ArabiaNothing at all.
Staying at the hotel was a really nice experience. Staff are all helpfully and friendly, beach very besutiful , all facilities are available, and rooms are very nice and clean and food very delicious. It was an unexceptional stay.
Stayed in March 2024
Reviewed: 14 April 2024
Zsuzsanna
HungaryThere is nothing:)
The hotel is quiet and calm. The staff is amazing. Kind and very nice. The food at breakfast was amazing, with all kind of smoothies and fruits. Also available a menu card for order. The beach was great to swim also clean. The concierge was super helpful and very knowledgeable about how to spend our time actively. The room services is also great. The cleaning was greatly appreciated by us, as whatever needs we had they were reacting fast and polite.
Stayed in April 2024
Reviewed: 5 April 2024
Thomas
GermanyParadise on earth , beautiful venue, lovely people, excellent pavilion, excellent food and beverage
Stayed in April 2024
Reviewed: 3 April 2024
Carlotta
United KingdomIt was perfect for us on our babymoon as we had a very relaxing stay, can’t fault it!
The team at the Oberoi are phenomenal. We were constantly impressed by how kind and helpful all of the team are and they go above and beyond to make sure you have a pleasant stay. We also loved the location, the restaurants and the relaxed feel of the resort.
Stayed in April 2024
Reviewed: 10 March 2024
Aryesh
South AfricaBeach is not good to swim
Peaceful and good vegetarian food
Stayed in March 2024
Reviewed: 27 February 2024
Nawaf
Saudi ArabiaEverything , special thanks to Pawan , Shaan & Great Mangment team . Regards, Nawaf
Stayed in February 2024
Reviewed: 16 February 2024
Ahid
Saudi ArabiaEverything was Exceptional
Everything was Exceptional
Stayed in January 2024
Reviewed: 8 January 2024
Shantanu
United StatesEverything was perfect
Stayed in January 2024
Reviewed: 17 December 2023
Nihan
TurkeyEverything was perfect!! Especially the people!! We enjoyed every moment
Stayed in December 2023
Reviewed: 16 December 2023
Iaroslav
UkraineMarvelous location, very private, very comfortable, very beautiful.
Stayed in December 2023
Reviewed: 11 December 2023
Herve
SwitzerlandFantastic property, 70 suites, multiple restaurants all with excellent food, amazing service, Mauritius Island at it’s best.
Stayed in December 2023
Reviewed: 9 December 2023
Elie
GhanaNothing
Everything
Stayed in November 2023
Reviewed: 28 November 2023
Yasmine
United Arab EmiratesI found the restaurant a bit pricey but totally worth it!
The water, facilities, the staff, the service was exceptional, you can ask them for any preferences. There are quiet and public spots to sit in. There’s always something happening if you want to enjoy. The activities are mostly complementary unless they are further away in the water, there are yoga classes everyday. Live music in the evening.. it was relaxing and quiet. Every single detail is well thought out. Loved it!
Stayed in November 2023
Reviewed: 11 November 2023
Tara
United KingdomThere wasn’t much not to like. We were a bit disappointed by free Netflix being advertised, only to find that this has been discontinued - and would have appreciated a smart TV in the room. We opted in for the Herb Trail meal on our first night - it was delicious but not better or too different to our normal half board meals.
Incredible service, and staff to guest ratio. We felt very cared for throughout our stay. Beautiful rooms and property, delicious food (The Restaurant was our favourite), and we especially enjoyed all of the watersports activities at the boat house - learning how to waterski was a huge plus! We really loved how private our stay felt - it’s a big resort but we had plenty of space to ourselves throughout. We had a late flight and really appreciated being able to check out late.
Stayed in November 2023
Reviewed: 8 November 2023
Kyriakos
CyprusExactly what you imagine your honeymoon destination! The staff was beyond friendly and helpful upon our every request. Highly recommended for couples and families, both in terms of relaxation and adventure.
Stayed in November 2023
Reviewed: 6 November 2023
Sam
United Kingdom1) the main restaurant was not as good as the others 2) the charging for water over lunch/dinner when it was free for breakfast, in the room and in the gym, felt unnecessary - especially as the food and drink was expensive in the resort (double that of London) 3) the lack of hand towels in the toilets throughout the resort was very much not in keeping with the rest of the organisation of the hotel
Customer service was excellent generally. The food quality in 3 of the restaurants was very good. The overall resort was very peaceful. We visited a couple of other resorts whilst staying on the island and found the Oberoi to be the best.
Stayed in November 2023
Reviewed: 30 October 2023
Pratik
IndiaA fixed breakfast everyday. No variety in breakfast menu.
Excellent and friendly staff right from house cleaning team to chef. Super dinner at the On the rock restaurant.
Stayed in October 2023
Reviewed: 10 October 2023
Barbara
United StatesEverything!!
Stayed in October 2023
Reviewed: 8 October 2023
Hassan
Saudi ArabiaN/A
Literally this is the greatest experience I have ever had. Staff were so friendly, the place itself is magical!!! Food was so delicious, activities going on everyday… I would definitely come back to The Oberoi
Stayed in October 2023
Reviewed: 2 October 2023
Saleh
Saudi ArabiaLocation vibes and excellent service
Stuff were amazing and nice hospitality
Stayed in September 2023
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