Limited lunch food choice

Beutiful resort, excellent rooms, very friendly staff

Stayed in May 2024

The only qualm we had which is more of a personal preference, is that the curtains in the room were not black out. As all the mornings were very sunny the curtains let in some light. Would be nice to have the curtain layer as blackout so those who prefer the sunlight could keep the netted layer open then those who prefer darker mornings to shut the black out curtains. But this is all just down to personal preference ☺️

Staff were very attentive and lovely. The rooms and restaurants were very clean! The buffet was really good, many options and variety! Loved how every day had a different type of cuisine daily so we never got tired of the food. Would definitely recommend going atleast going half board if you plan on having dinners at the hotel for the majority of your stay, as you do get value for money this way. The beach and proximity to the beach was amazing! We were surprised that the snorkelling, kayaking and other water activities were actually completely free for those staying at the hotel which was a massive bonus! We thoroughly enjoyed the pedal boat. They have a lot of sports and water aerobics on daily which is also nice. Would definitely recommend this resort and we have thoroughly enjoyed our stay, thank you so much ☺️

Stayed in May 2024

The pools need renovation - there are broken tiles everywhere. Almost every server doesn't speak even basic English (they don't know words such as water, fork, spoon and e.t.)- only French, and this is ridiculous for me when you work in the sphere of Tourism. You have to pay for your drinks even if you pay for HB, even if you are all inclusive.. (for water too if you're HB!!) Nobody informed us when we were there, and it's not mentioned in the booking.com description - absolutely not professional.

The resort is huge and feels very safe. The hotel is pretty and the location is nice. The rooms are super clean, very stylish and the hotel supplies are nice. The food is absolutely delicious - there is live cooking.

Stayed in March 2024

Sadly the staff, particularly in the main restaurant, are not well trained, or in training, and refreshment orders become " hit and miss" as well as just forgotten. This became very frustrating and left a damper on our holiday. Drinks are also exorbitantly expensive.

The Resort is world class, comfortable rooms, spacious beautifully appointed gardens. Swimming pools are outstanding. Buffet meals are varied and plentiful, a fabulous spread.

Stayed in March 2024

Quite hot in main dining room even in dinner time. It's a hotel for special occasions due to very high price,but you will feel you are in 5 star luxury resort.

Resort has one of the most beautiful beach in Mauritius. Most of the staff always keep smile and are very polite. Resort itself is covered with palm trees and it looks great. Large and modern rooms with see views. Perfect holiday.

Stayed in February 2024

not enough deckchairs

food and staff were great, beach is awesome

Stayed in February 2024

For dinner 2nd night very disappointed. Went to look for crab,there was none,replaced by sweet n sour fish

Enjoyed it both days,specially the fresh fruit juice and the fresh fruit.i

Stayed in February 2024

our aircon did not work during most our stay and was only fixed 2 days before departure. our shower drain emitted a bad sewer smell when the water was running. We were upgraded to full board as compensation

Stayed in January 2024

Beware the unreliable restaurant booking system. On new year’s eve we had a twice confirmed (email & whatsapp) booking at Citronella, only to arrive at a closed restaurant. Ended up at a sad table in the buffet restaurant. And we were not the only ones. Plus cockroaches and ants in the rooms.

Great location, wonderful beach. Generally very friendly and helpful staff. Nice rooms with nice sea views.

Stayed in January 2024

The rooms could be a bit bigger

The beach is beautiful! Perfect for sunset. Buddha bar was also amazing, food is really good too!

Stayed in December 2023

Arrival a little chaotic - had to wait 3 hours for our luggage to arrive at our rooms - temperature was 34 degrees and humidity 98% - we just wanted to go for a swim

Excellent Breakfast Buffet - wide choice with plentiful quantities

Stayed in January 2024

service can be slow sometimes.

great amenities. beautiful beach. friendly staff.

Stayed in January 2024

Limited privacy with adjacent rooms as patios are semi-separated by wooden fences.

Amazing beach, stylish exterior and interior design, doesn’t feel crowded even as it’s a large resort.

Stayed in December 2023

We stayed half board, breakfast and dinners were delicious and has good amound of variety. But whenever we tried to have lunch on our own they were busy with bufffet lunch there was not enough people around to take orders.

Room was very spacious (2 adults + 2 kids) comfortable and clean. When you walk in reception area the live piano & ambiance makes you feel like you are in heaven. Dinner has good variety and delicious. Common areas were always very neat clean and beautifully designed.

Stayed in November 2023

The price of extras and drinks are a deal breaker for me unfortunately We experienced prices in restaurants outside the complex in Fic en Flac which were significantly lower One is expected to pay a slightly higher price in the complex but I'm afraid not to the extent that we experienced. This is not only our opinion

Beach sport facilities are a long way away from the complex Food was excellent Staff were excellent

Stayed in November 2023

The standard rooms (40 squared meters) were too small since we were traveling with a toddler. The bigger accommodation with separate living room is much larger and much more expensive. It would be great to have a reasonably priced 60-80 square meter option.

The hotel is really nice, it's very big so there's a lot to see and do within the hotel itself. The beach is one of the best I've seen with perfect calm water to swim in. I particularly like that the hotel is situated close to Flic en Flac as I like to take a break from the beach to go out and grab some lunch or do some shopping in the nearby towns. Also if it rains that gives you other things to do than sit in a hotel room.

Stayed in November 2023

Nothing

Everything

Stayed in November 2023

too few water provided for free; special restaurants required extra costs (expected more inclusion at that price level); sea too shallow to swim (though beautiful beach)

excellent buffet options (great variety), superb beach bar (cocktails expensive though), lots of sports facilities (mostly free)

Stayed in November 2023

Service can be a bit slow considering the amount you’re paying here

Great location in terms of the natural beach there, and the beds are amazingly comfortable

Stayed in October 2023

Our room was a little exposed to passing pedestrian traffic, perhaps could have had a bit more privacy but given that we were given a room with a sea-view, we really have nothing to complain about. Our room service tray was only removed quite late, but I am sure that if I had placed a call to guest services, it would have been removed immediately. The service at the beach lounge area at Budda Bar was a bit slow, I would be faster on the drinks :-) The check-out service was slow, but I guess that I should have called ahead and requested copies of the bills prior to arriving at the desk.

Our check-in experience, Wasim was amazing to assist us in rectifying our reservation and exceeding our expectations in that regard. He was really helpful and very accommodating. The staff were wonderful with our children, from helping them at meals to the staff at the kids club. Definitely one of the nicest kids clubs we have had the privilege of making use of. The spa experience was also very good - I hope to experience more of the treatments on our next visit. Special thanks to the lady at the spa who assisted us when our little boy went walkabout as well as to the security and gentleman on duty at the reception on Saturday afternoon.

Stayed in September 2023

That after 12 days we had a wish to stay in the room for more 4 hours, and asked to pay 6000 rupees. Why? The room was free and we aspect that the resort will understand the point. More flexibility will be good.

We have been satisfied.

Stayed in September 2023

No shatafa at bathroom

Stayed in August 2023

Bit of a slow reception but gets you into relaxation mode at the start of holiday!

Lovely hotel in a wonderful location. Lovely pool. Staff were friendly and helpful. Food great.

Stayed in August 2023

Too big, and not enough facilities for their size. They share a boathouse with the hotel next door so the snorkling was always fully booked. There was a wedding every day so the Italian restaurant was not available any night we were there. The buffet restaurant was okay, but the Buddha restaurant was very overpriced- you only get 900 R as a budget on HB which merely pays for a starter or some fried rice. We stayed in other places that offered a budget, but that always meant you had enough to choose from a variety of main courses and even a starter or dessert.

Beautiful beach, good gym and friendly staff

Stayed in August 2023