Mini bar

Everything was perfect

Stayed in May 2024

The food was not what we had expected and during our stay one of the restaurants was closed. it opened the day we left.

Staff were super friendly and very attentive. Krishna and Raj in particular were wonderful and made us feel at home. Housekeeping was great and the room we booked had an amazing view of the beach. The plunge pool was the perfect temperature.

Stayed in April 2024

Some aspects could do with a little renovation, especially in the rooms, some furniture were a bit tatty, towels and sheets could do with a replacement.

Lovely location with a Robinson Crusoe feel. Amazing pool Welcoming and attentive staff especially Élodie and Raf who offered to keep the room after checkout time.

Stayed in January 2024

Accommodation Beaches

Stayed in January 2024

The facility is about 13 years old and definitely needs refurbishment. Being a big property you need a golf cart to move around and get to the parking. Nevertheless there are only 2 carts serving 92 rooms and waiting time is quite big sometimes

It is a very large property and you get to explore the nature in private

Stayed in November 2023

The A/C doesn’t work properly. It remains static right through the day irrespective of what temperature you set it at.

Beautiful beach access, very clean and tastefully designed rooms

Stayed in November 2023

The food needs to be improved

Very good place, clean, friendly staff

Stayed in October 2023

There’s no 24hrs room service, the location of the resort little bit far from the activities ( 1hr or more )

It was very clean, comfortable and the staff was so so friendly especially Levi, Raj and lenly they’re very kind and supportive

Stayed in September 2023

Breakfast was a big let down. There was not much variety, possibly due to the lack of space to arrange stuff. The beach is unattractive.

Creatively designed property at a scenic location. Staff generally helpful. As we alighted from the car, we were warmly greeted by Pradeep. During our entire stay, Raj was always there to take care of our every need. The Quality Manager was also very warm very patiently listened to our feedback about the stay.

Stayed in September 2023

Felt a little dated, water shortage (paying for water seems strange) even dinner had NO water unless paid for.........should be included in price surely. Didnt mind the 'expensive' beer and wine, but water should be incuded.......and in general would put food at 3-4 star, could seriously be much improved. Did feel a little like being taken for money, first and last action involved payment, dont have any issue paying for anything (kinda miffed paying for water), but seemed to drive most situations, should be more discreet......

Lovely room, very good dining area. Wife enjoyed Spa. The people there were so lovely! Nothing too much! Oh, the beds, fabulous comfy, comfy, comfy......bliss! The addition of a light projector in room at first disoriented us, but was a delightfully nice touch, a little unusual in a nice way! "To provide extra ambiance on yoir last night".

Stayed in August 2023

There was no wifi in the rooms (only in the lobby and restaurant) which was a little tricky for us. Mainly the disappointment though was the kids club which is really very very poor and not comparable to other hotels in any way. The ladies that work there are sweet and very kind but its a tiny, dim lit room, the toys are broken, the paint is chipping, its is far far from the expectations of a resort kids club. The timetable is vague and the activities are not properly run or planned for. We went for the scheduled treasure hunt and the lady then made the kids close their eyes while she hid old wooden baby bricks around the garden for them to find in less than 5 minutes (compared to other hotels where there is full planning and a proper activity experience.) With a relatively small budget it can be upgraded and I think it should be done urgently because its a real shame. To be honest its a very depressing space, it looks like a rundown pre school. Again the staff are kind (but are often on their cell phones) and the space they are working in is far from ideal and therefore the kids are all a bit bored and left to their own devices meaning hardly any children stayed in the space more than 30 minutes or so without getting bored and wanting to leave.

The hotel staff are an absolute pleasure and I would like to particularly mention the manager Raj who went above and beyond to check in on us every day and ensure we had a great stay, Rajiv in the restaurant who was both caring and flexible with kids food and ensuring my little girl had a great variety. He was generous and wonderful with families. Finally, Mehnaaz in the shop who was so unbelievably kind and interested in my daughter. She became our holiday "best friend" (according to my 6 year old!) and truly gave us a magical experience with her interest and engagement. The food was good (not great but fine) and the breakfast buffet was ok - nothing from a food or drinks POV went above expectations but neither was anything disappointing. It was all absolutely fine. Beyond the staff, the rooms are lovely (if a little worn down) and the beds very comfortable. The whole hotel is a little on the old side so it could do with some TLC but for the price I think its great value and we slept very well.

Stayed in August 2023

The public pool was cold so we couldn’t enjoy it very much. Also, the restaurants options was limited.

Hospitality from staff was wonderful. Raj made us feel at home every day.

Stayed in August 2023

hospitality

location

Stayed in May 2023

Nothing much

Big pool Spa included, water activities included (kayak, stand up paddle...) Very nice staff and welcoming Indoor and outdoor bathroom, outdoor bathtub

Stayed in May 2023

Hotel getting old. cracks on terrazzo floor and basins. They could have made an entrance to the outdoor shower. Then you don't mess room when you come from the sea with sand etc

Beautiful expansive grounds and very nice snorkeling spot. I loved the big separate showers in bathroom as well as outdoor shower

Stayed in December 2022

one real a la care restaurant is missing

beautiful garden, lovely beach surrounding, very lovely staff, great architecture

Stayed in January 2023

Spa was very disapointing, Overall, this hotel needs a refreshment ... some renovations needed.

Situation is amazing, very nice spot. However very windy by the beach. Food was excellent and staff very helpful.

Stayed in January 2023

meals were very expensive

very private. perfect getaway. friendly staff.

Stayed in October 2022

Room was not ready at check in. About 1 hour late

Staff friendly and dining was good

Stayed in October 2022

the tiles in the room were old and stained

modern , nice outlay , beautiful greenery

Stayed in September 2022

Dinner is pretty bad. Even after paying for an expensive buffet, even water was not included.

Location is beautiful. Free water activity and good breakfast

Stayed in September 2022

Our stay at So Sofitel Mauritius was pleasent, there are a few points to make and travelers be aware: -the resort is big and you need a golf cart to move around, elders take care. -all water activties are free! so is the items in the room bar/fridge, refills twice a day too. -somehow all lights in the bathroom work together, all on or all off. You find that annoying if you are sharing the room with a partner and you wake at night to take a leak. -housekeeping was excellent. Always on time, listen to your needs. -there is no ATM on resort grounds. and the credit card machine don't accept all cards. -all attractions in the south/south west are close by, 30 mins at most. -I hate to say it, but the resturant food is ok at best. I would like to thank Deviy, Rag and Tania from staff for kind hospitality.

Our stay at So Sofitel Mauritius was pleasent, there are a few points to make and travelers be aware: -the resort is big and you need a golf cart to move around, elders take care. -all water activties are free! so is the items in the room bar/fridge, refills twice a day too. -somehow all lights in the bathroom work together, all on or all off. You find that annoying if you are sharing the room with a partner and you wake at night to take a leak. -housekeeping was excellent. Always on time, listen to your needs. -there is no ATM on resort grounds. and the credit card machine don't accept all cards. -all attractions in the south/south west are close by, 30 mins at most. -I hate to say it, but the resturant food is ok at best. I would like to thank Deviy, Rag and Tania from staff for kind hospitality.

Stayed in September 2022

far from outside attractions

friendly staff specially Raj from front disk

Stayed in August 2022

There were lots of mosquitoes inside because of the garden

Thank you for all staff in the resort. They were very kinds. The location is great. Great for relax

Stayed in August 2022