Allee des Cocotiers, 00100 Bel Ombre, Mauritius
#9 of 12 hotels in Bel Ombre
Guests' ChoiceBased on 309 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.6
Staff
8.6
Value for money
7.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Olena
UkraineThe mini fridge in our room was old and with stains - it should be replaced
- Big and cosy room - Tasty and various breakfast/dinner - Additional activities like aqua aerobics and yoga - Beautiful territory - Car parking
Stayed in March 2024
Reviewed: 16 April 2024
Sophie
IrelandOur room key stopped working a couple of times and we were told to not put the key beside our phones the first time. So we ensured to not do that and it kept happening and there was no explanation as to why it kept happening.
The views were stunning and the staff were friendly and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Govani
United Arab EmiratesA bit dated in some areas. Just need a good renovation. Service a bit slow at the bar.
The staff are very friendly and welcoming. The food was decent with a different theme everyday.
Stayed in April 2024
Reviewed: 30 March 2024
Faizal
South AfricaFood was ok. Certain dishes were good but most were average for my taste . Presentation was excellent.
Good Size rooms. Rooms were in good condition. Staff were excellent.
Stayed in March 2024
Reviewed: 17 March 2024
Jennifer
United KingdomDrinks prices but this is expected at a remote resort. The salad portions at the beach restaurant are very small. Little Mauritian culture ie food or music though there was a sega dance one evening.
Huge bed was so comfy it was hard to get out of it. Staff are so friendly and helpful. Serene, peaceful stay with some good activities included Zumba, sega, aqua and water activities. The ocean view is amazing and I was quite upset leaving that glorious view when we had to leave.
Stayed in March 2024
Reviewed: 9 March 2024
Fran
Irelandno complaints
Booking.com let us down on the night with our accomodation and had to book at the very last minute when I was driving by. Security guard checked me in.
Stayed in December 2023
Reviewed: 3 March 2024
Suraj
IndiaAir conditioning could be better. The AC is just not powerful enough for size of the room. Its a design flaw. When we informed them about it, they promptly apologized and tried to set it right. Having a table fan in the room helped thereafter. They also upgraded us to full board for the hardship on first night.
Excellent Service. Nicely set up for families with young kids. Easy access to diving center nearby. Food was very good with lot of options.
Stayed in December 2023
Reviewed: 24 February 2024
Raul
United StatesOnly wish the pool was cooler as the water was always warm.
Our room was nice and the facilities were great! The staff superseded all of our expectations. Anvesh really took care of me and my spouse.
Stayed in February 2024
Reviewed: 15 February 2024
Fareez
MauritiusBetter variety of food during the buffet would have been ideal.
The direct view on the ocean from the room was beautiful. The quiet pool was enjoyable. It was warm even in the afternoon. The environment is very serene and peaceful too.
Stayed in December 2023
Reviewed: 2 February 2024
Dawn
South AfricaThe dinner buffet was not to.my liking.
The room was lovely and spacious. Cleaned daily. Close to the beach. Gardens are neat and beautifully maintained. Great breakfast buffet. Lovely swimming area. Staff were friendly and very helpful. Excellent service all round
Stayed in January 2024
Reviewed: 11 January 2024
Hurreeram
MauritiusThe bushes were not well kept
Good and clean environment
Stayed in January 2024
Reviewed: 27 December 2023
Tariq
Saudi Arabia-Major problem with the room was the AC not working properly and even after apparently fixing it was still suboptimal. It maybe that it has a small capacity for the size of the room. - The pool is skimmer type with water level barely at the skimmer level which means circulation of the water maybe inadequate. There were no service around the pool that provides towels and could not locate any bathrooms nearby either. - The trail to our room (100x) off the center of the resort was sandy which meant every time we reached our room our shoes needed cleaning. The sandy path starts with uphill which proved slippery for both our kids resulting in knee injuries. - At the restaurant, it would be helpful if vegetarian options or food containing gluten, or any form of alcohol are labeled clearly. - The paths are limited thus the best path from our room to the pool area and kids club is through a bar. - Gym was closed throughout our stay and was not announced on booking.com. - Spa experience we tried was a massage which itself was good but the setting was not private enough.
- Family beachfront suite was spacious and newly refurbished with a separate room for the kids. - The beach was excellent for swimming and gathering pearls. - Boathouse included complimentary activities such as glass bottom boat. From the same port, we took a private speed boat for dolphin viewing which was a highlight of our trip. - Nearby activities we enjoyed included horse riding and world of shells museum. - The main restaurant had a special section for kids meals. - The kids club was small but our kids enjoyed their time. - Staff overall were welcoming and extremely helpful throughout our stay. Upon arrival and check-out they have a waiting lounge with coffee and cool drinks.
Stayed in December 2023
Reviewed: 21 December 2023
Rhys
United KingdomThe resort is becoming a fraction dated but they are renovating as we speak
Everything was really great.
Stayed in December 2023
Reviewed: 19 December 2023
Oomah
United Arab EmiratesStaffs are accommodating
Stayed in December 2023
Reviewed: 23 November 2023
Rui
SwitzerlandSauna in renovation
The bed was confortable
Stayed in November 2023
Reviewed: 22 November 2023
Spyridon
GreeceNice breakfast with variety of things to eat Nce cocktails Great food at the a la cart restaurant
Stayed in November 2023
Reviewed: 18 November 2023
Frances
United KingdomNo
Spacious, clean with a great view
Stayed in November 2023
Reviewed: 13 November 2023
Tanya
AustraliaInconsistent offering of drinks in the bars (tap beer). Many amenities not available to use during our stay due to upgrades. Staff looking after the water sports are not managed and provide bad service. Not offering use of snorkelling equipment.
Local Mauritian food and passionate staff. Pool and rooms were beautiful. Denison is an assett to the hotel. Massages were exceptional.
Stayed in November 2023
Reviewed: 30 March 2023
Michael
South AfricaThe buffet food
Wasn’t happy with foods at dinner time
Stayed in March 2023
Reviewed: 21 March 2023
Mohammad
United KingdomGreat place, beautiful scenery. Staff were lovely and very friendly. Food was nice, great choices.
Stayed in March 2023
Reviewed: 16 March 2023
Agnese
Latviaonly Wi-Fi connection at small pool weren’t available.
Room is big with big bathroom,in room where iron which I appreciated and hair dryer very good one not like typical hotel hair dryer. Very big and comfortable bed,beautiful view from room. very good restaurant and cocktails. I’m room were very good Wi-Fi.
Stayed in March 2023
Reviewed: 12 March 2023
Lucie
Czech RepublicHigh humidity, wet sheets on bed, many mosqitos, cutting grass infront of the patio while we were sitting there, insufficient light in the room, we could not close balcony door, baveriges not included in half board otherwise overprice
Swimming pool is amazing, also beach is splendid. Friendly staff
Stayed in March 2023
Reviewed: 1 March 2023
Natasa
SerbiaChargable water at dinner
Good wi-fi, breakfast, resort in general
Stayed in February 2023
Reviewed: 28 February 2023
Rukma
United Arab Emiratesbeautiful land
Stayed in February 2023
Ravenna, Italy
Saint-Sauveur-sur-Tinée, France
Jabbeke, Belgium
Therma, Greece
Anagni, Italy
Tallinn, Estonia
Belgrade, Serbia
Taipei, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content