The packed loungers around main pool

We loved the adults only area

Stayed in April 2024

I booked a taxi on my way in via your website...And it was a joke...My original flight has been cancelled and replaced by another flight who arrived the same day,a little bit earlier...As the flight number wasn't the same,they cancelled my booking and they didn't give my money back... So,it was a really bad experience on arrival...I will never book a taxi again via your website

Location,staff,restaurant.

Stayed in April 2024

the water sports the resort offers are awsome ! the staff were very nice and kind

Stayed in March 2024

Not much to complain about. If I had to be picky, I would say that the buffet options could have varied a bit more over the week. There were days where we all agreed the food was outstanding, and other days it didn't quite reach the same mark.

Fantastic beachfront area with great lounging options and a great location for water based activities (Snorkeling, water skiing etc)

Stayed in March 2024

Some of the furniture on the guest rooms may need renewal. Some times no pool towels available. Time consuming and complex check-out procedure with piles of paper work.

Nice place and well maintained public areas. Responsive staff quick on fixing small issues. Main restaurant a bit busy during times at breakfast and buffet dinner. I would recommend the other non buffet restaurants on the premises. Beach and pool are OK.

Stayed in December 2023

Great room, great view, stunning beach

Stayed in January 2024

The boat for wakeboarding was broken for a few days which i was so looking forward to doing. I did get some runs in though so was satisfied in the end.

Absolutely beautiful location and hotel. Staff were exceptionally attentive but gave us the privacy we also wanted.

Stayed in February 2024

The restaurants

Beach and room

Stayed in February 2024

Unknown time of room cleaning. More than once a day, as soon as we leave the room, the room was cleaned up immediately. No notifications for these activities as well.

Pool and Beach were really good. Good food with 4 restaurants. Live music nights everyday. Loved the vibe.

Stayed in February 2024

more availability to book the restaurants - we got there thurs am and the first option at the steakhouse was not until the weds.

beach was lovely and easy to get sunbeds, italian restaurant and the seafood restaurant were lovely. wine selection was aslo good on AI

Stayed in December 2023

This is an older resort so things are a little worn down. The umbrellas and beach chair cushions need a thorough cleaning or throwing out. Very browned out. Tiny ants in drawers and bathroom. La Casa restaurant was dreadful, from the host, to the waiter who was so grumpy and basically seemed to ignore us. Very odd. We were served one main course waiting for the second persons main course after I’d finished. The gluten free pasta was rock hard. They offered no sauce at all, just sautéed beef. Cold. No offer of Parmesan cheese nor ground pepper as in nearly all Italian restaurants we have ever been to. Trying to get a frozen cocktail at this resort proved impossible after being sent to three different bars. When I finally found the one bar that had a crushed ice maker, the man said it was not operating that day due to cleaning!! However the head barman in the Skype Bar was doing his best to hand crush ice, at least offering service bit to no avail-no frozen cocktails!!. We found many waiters to be grumpy and without service training. This resort must put more effort into training. No lounge chairs on balcony.

Pleasant greeter upon arrival. Luggage people move quickly so no waiting for luggage. Beautiful, long and fairly quiet beach. Lovely view from the large bedroom and balcony. Nice grounds. Horizon seafood restaurant was really nice and the service here was top notch. We had one buffet dinner with an Asian theme which we enjoyed. Huge pool with plenty of room to swim. Good service from Arvin who kept our room clean.

Stayed in November 2023

Facilities and Location

Stayed in November 2023

The breakfasts were not up to par. Eggs, sausages, tomato and bacon. That is it. The toaster was so slow you had to put it through four times to get a dect toasted piece of bread. I would suggest some haddock, kippers, mushrooms, etc.

The room was big and a little tired, but it did not deter us from enjoying the big room and balcony. The bathroom was also big with a bath and shower. The bed was too hard for our frail bodies, but the linen and towels were good. We enjoyed the food in the buffet area and also the specialty restaurants.

Stayed in October 2023

For a half board at during dinner time, at least water and soft drinks should have been free. I don't understand how come we need to pay even for a glass of cola

Food and staff were good

Stayed in June 2023

Have had more friendly staff

Food was great

Stayed in May 2023

House Keeping

Location

Stayed in June 2023

the open plan access meaning that there were a lot of flies in the restaurant

beach was lovely food great

Stayed in April 2023

The omly negativefpr me is the amount of flies present at breakfas and at the bar area during the rest of the day.

Overall a great experience. Spent mostof ojt time aroud the swimming pool. La Casa italian restuarant is excellent.

Stayed in April 2023

Building design and room decoration are more in line with a 4 * than a 5 * hotel. The unique swimming is overcrowded in the afternoon, I think facilities have been under-designed considering the number of rooms. Other Beachcomber hotels (eg at Trou aux biches) are much more luxurious so that we have been a bit disappointed about this lower level at Victoria.

Sport facilities are good with many options and the food at the main restaurant is just great/excellent quality, really a good point for this hotel

Stayed in April 2023

the rooms need maintenance and an upgrade… shoddy paint jobs

spacious rooms, the A/C was leaking in the bathroom which was wet all over. lovely restaurant and pool area. food is excellent

Stayed in March 2023

See above re the steak restaurant. The leaking toilet - which was resolved after a couple of days. The only two glitches during a wonderful stay.

Lovely room, problem with leaking toilet - only resolved after reporting twice. Very nice and efficient room make up staff. Very happy with large selection of foods on offer at all the meals. Beach wonderful of course! Not happy with our dinner at the steak restaurant.

Stayed in March 2023

Was hoping for a few special things because we were on our honeymoon and the hotel did not do anything to make it special

Everything was great!

Stayed in February 2023

rooms needs renovation.

nice pool and facilities. staffs are helpful and friendly. nice buffet provided.

Stayed in December 2022

Generally speaking, the staff was ok. However, it was common to cross paths with a less pleasant individual. Good luck finding someone to serve you on the beach bars! The drinks are the really downside - all taste like cheap box juice, no matter which one you try. Although we were on a all-inclusive rate, you always have to sign a “bill” stating what you had. The entertainment can also be improved (both during the day and the evening artists/shows).

All in all, it matched the expectations for a 4 star hotel. The beach was good, the room was spacious and clean. Housekeeping matched the expectations. The food was plenty and different every day. The three thematic restaurants were worth the try. Having the chance to shower even after check-out is a plus.

Stayed in February 2023