Overall great experience but not quite 9,5. Happy to share it by email with the managment, so some things could be improved.

Most of the staff is superb! Congratulations to the managment ( we know its not easy at all ) & all the team! Kids club is one of the best we ever experienced- large with many toys, bicycles, scooters, pool, trampoline Babysitters in kids club were amazing!

Stayed in May 2024

Didn't have enough time to enjoy everything

The friendly staff, lovely room and very comfy bed. What's not to like about the place

Stayed in May 2024

I think I would like a bit more choice on the dinner menu. As I don't eat any kind of fish. My options where limited.

Staff where amazing. Very attentive. Beautiful hotel. Would highly recommend it to anyone .

Stayed in May 2024

The facilities are wonderful and everything is off the finest quality but what makes this stay absolutely exceptional is the staff. I have never experienced such a professional behavior but above all so incredible friendly and kind.

Stayed in May 2024

Everything! The people were so helpful, the accommodation was beautiful, the facilities were fantastic. One of the best hotels I’ve ever stayed at.

Stayed in May 2024

There is nothing not to like there.

Loved everything about the hotel,be it the gastronomy or the facilities,but above all,we truly appreciated the hospitality! Right from the gate we are welcomed with warm smiles,and throughout our stay,we felt very cared for.

Stayed in May 2024

Nothing

Amazing luxurious property with very high levels of comfort, cleanliness and service.

Stayed in May 2024

one or two of the waiters are absent minded and dis-organised but others are excellent. It is a small problem I hope they fix.

Excellent service and attention to detail. The staff go out of their way to cater to you and make your stay comfortable. The facilities are great and the room is very comfortable but above all else is their service levels.

Stayed in May 2024

Would be lovely to have the big pool with heated water also for kids.

Everything is our most beloved hotel. Size amenties restaurant rooms are amazing. Kids club. Beach front and mangroves promenade. Attention of all staff to toyr wellbeing.

Stayed in May 2024

Nothing

Everything

Stayed in April 2024

The hotel is beautiful and from the minute we arrived we knew that we were going to have a beautiful stay. The check in staff on reception and concierge were extremely professional and knowledgeable along with excellent service around the pools and housekeeping were brilliant. I highly recommend the Asian restaurant for dinner, the food was delicious. We will most certainly be returning.

Stayed in May 2024

Absolutely nothing

Wow! We are so grateful that we could experience such hospitality and service for our honeymoon. It truly exceeded our expectations. We were of course greeted with some cold ice tea to check-in, unfortunately the room was not yet ready, they offered us lunch at one of the restaurants. And wow! that lunch was amazing. The room we had was on some water/pond, and was so relaxing, and the bed just felt like a cloud. Honestly the service was impeccable at any given moment. There was alot of free activities that you could participate in (incl. water skiing/wake boarding/canoeing/kayaking/paddle boarding/tennis).

Stayed in May 2024

Small occasion with ants in my room, but hotel staff handled it quickly. Very shallow sea, but it was expected because of location specifics.

Exceptional great and quick-responsive staff (each of them). Very nice and cozy room and entire property of hotel. Tasty dinners in main and Asian restaurants.

Stayed in May 2024

Asian night was rather dissapointing.

Amazing resort, great staff and restaurants. A honeymoon of a lifetime.

Stayed in April 2024

This is one of the best hotels that we have experienced - every comfort is thought of, every facility provided that guests might wish for, to make their stay extra comfortable. The property is beautifully laid out with elegant gardens and stylish rooms and public areas. Two swimming pools ( a family pool and a "lap pool"), a lovely beach with attentive beach butlers, three restaurants of different character with 5-star food plus special "themed" nights which were most enjoyable - and a delicious breakfast every morning. We hired the catamaran for a private sunset cruise with snorkelling in the lagoon - highlight of our stay at the Prince Maurice.

Stayed in May 2024

Lack of signs to get to places !!

Amazing staff and food !

Stayed in May 2024

Nothing

I have not enough words to thank you for the great time we had in your hotel. It was an incredible experience, specially the service: all the staff were really friendly, nice and welcoming. The human resource made all the difference. I want to send a special thank to Rachel, Glória, and to the duty manager Akshada (which the business card I’ve lost and I’d appreciate to have the email and contact again on this contact…) for all the kindness they gave us, making us to feel like home. Thanks a lot, Lúcio and Filipe

Stayed in April 2024

No showers near beach

Immaculate hotel design, staff amazing. Excellent food and large wine cellar in Indian Ocean!

Stayed in April 2024

Slightly quiet / low key in evenings but not a major issue for us

We had a wonderful honeymoon at this hotel. We blown away by the level of service where staff members went above and beyond to make us comfortable - on a different level to anywhere else. The architecture and design is perfect. The beach was incredible with shallow warm water and we used the spa facilities which were top end. We had a half board package which included all three restaurants which was great, no surprises or hidden costs. Akshada looked after us as soon as we arrived. Special mention to our expert sommelier Jaisen who had incredible expertise and was kind enough to show us the hotel’s wine cellar. Sen from Archibel restaurant showed so much hospitality especially when my wife was unwell on the last couple days. We will be coming back 100% and definitely the best resort we’ve stayed at.

Stayed in April 2024

Everything was perfect :-)

Service & food was top class. True 5*, special shout out to Hemraj!

Stayed in April 2024

Nothing really.

Beautiful hotel and amazing landscape. Keep coming back and they always provide a great experience. Now traveling with an infant they made sure everything is available for his comfort as well as ours.

Stayed in April 2024

sea

room food

Stayed in April 2024

We think that the hotel lacks evening entertainment and since the hotel offers three restaurants, we would prefer the main restaurant to provide a buffet every evening. If the client prefers alla carte then they would have the option of the other two. We felt we were eating the same thing every night due to the alla carte option. We also felt we had to fight for pool beds based on the fact that we had a child that was not allowed in the lap pool, and as such only had the option of one pool and too few pool beds.

What stood out the most was the kind attention the staff always provided. Particular thank you to Mr. Mehess and Mr. Yella at breakfast, then a special thank you also to Mr. Nishal, Mr. Preetam and Mr. Reetesh for their kind attention. Also special thanks to the lovely ladies at the kids club. The hotel is very pleasant, lovely beach, lovely setting, everything provided for. Would absolutely recommend it

Stayed in April 2024

Absolutely unreal holiday. Staff were incredible. Facilities were amazing and the attention to detail was incredible. Can’t recommend this place highly enough.

Stayed in April 2024